Never received items
I ordered a pair of jeans in January 2022 and never received them and they kept my money. Then I used my $80 credit to purchase a pair of shorts and never received those.
Slow shipping
Use to be my absolute favorite boutique. Last 6 months it’s been soooooo slow on shipping and any email response. I still have orders from December not settled. Still no answer after multiple emails. Makes me sad I really enjoy their lives and clothing.
Not the same boutique anymore
I used to shop with Katrina 2 years ago and always received my items in a timely manner. I recently purchased a $50 top 2 weeks ago and it hasn’t shipped yet(it just says “order placed”.) I’ve emailed twice and no response! I am so disappointed and will never buy anything from this boutique again!
Don’t buy from here!
Katrina and her husband Dom are the rudest boutique owners I’ve ever encountered. God forbid if you ask something on the live after not receiving an email response for weeks, they will rip you to shreds and make it out to be your fault and claim up and down they/Dom’s sister replied which is 1000% untrue. They send you products that you didn’t order to replace what you did order with cheaper items. I kept receiving clothes with holes or snags in them without any resolution to the problem. They claim they’re so religious but last I checked, it’s not Christ-like to act like they do and do what they are doing. Check their BBB, so many people have had the same issue. We should all come together and sue TOST.
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Don’t do it
I was so excited to find this boutique as I love supporting small business. However it’s been 7 days since I ordered and no shipping activity yet and when asked the girls in tiktok live were rude. Emails don’t get responded to timely as well either. Just be cautious if you order and are expecting something within the time frame their website states they ship things. There response is, sorry we aren’t Amazon. They might want to change their website to 5-10 days shipping time versus 3-5 days .
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