Was great
Been using for 2 yrs, latest update in March logged me out. Won’t accept password, ask for a reset. But never get an email (yes tried junk)
Why don’t folks leave things alone
Why don’t folks leave things alone
Next button broken
Unable to do anything on this app because it wants me to input my address but when I do that, I click the “next” button but nothing happens at all but I can press the “back” button. Even tried it on the web browser and it still didn’t work 🙃🙃
Can’t add address
I open the app and it says I need an update from gonative.io ? What does that mean. How do I update via a website that opens up?
Can’t t Log in
Started off ok, recently I haven’t been getting any communication from the pharmacy. Every time I open the app I get a message that it needs an update from GoNative.io. I decided to reinstall the app but now it won’t let me login and when I request a new password it won’t send me the link. Now stuck with a useless app!
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App Issue
The App says I need to do an update but there is no update available plus if you pull the app down to refresh you see the error code. Very basic stuff.
Useless app
This app needs some UX TLC. This app useless.
Unable to login to app
I have used this app to order my prescriptions with no problems.
However today I am unable to login at all- just getting a message to say “We are unable to connect you to our system”.
What is the problem, please?
However today I am unable to login at all- just getting a message to say “We are unable to connect you to our system”.
What is the problem, please?
Rowland Smith
Dreadful App
Still sitting “pending approval” two weeks later
I used the app, connecting everything as required. I found my script, forwarded it to the pharmacy, and waited.
After ten days of seeing it in the pending file, I calls the pharmacy. Usually if I call them and leave a message, I get my script within a couple of days. They couldn’t even see my request.
I have checked and everything matches.
Binning the app and going back to calling. A nice idea that fails miserably in execution.
After ten days of seeing it in the pending file, I calls the pharmacy. Usually if I call them and leave a message, I get my script within a couple of days. They couldn’t even see my request.
I have checked and everything matches.
Binning the app and going back to calling. A nice idea that fails miserably in execution.
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Maddening
Absolutely hopeless
Waste of time and effort
Simply does not work.
Registered and then went back and it wouldn’t work. Tried to reset password and it wouldn’t send the code. Then tried to register with a different email address which it let me do, but then wouldn’t let me sign in or send a reset code to the new email address.
Great idea if you work at the time the doctors or pharmacist is open, but not if it doesn’t work.
Registered and then went back and it wouldn’t work. Tried to reset password and it wouldn’t send the code. Then tried to register with a different email address which it let me do, but then wouldn’t let me sign in or send a reset code to the new email address.
Great idea if you work at the time the doctors or pharmacist is open, but not if it doesn’t work.
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Not great
Registered with Darnley pharmacy requested a repeat prescription on 25th had a message saying approved sent to gp didn’t hear anything phones my gp today to be told they issued my prescription on 26th was collected by Darnley 28th no update had been made on the request, I requested for delivery for the items, I contacted the pharmacy to see what was going on to be told my prescription is ready but not down for delivery now I have to wait till Monday for my meds lucky I requested a week early
My advise if you don’t hear any update within a couple of days give your gp or Pharmancy a call as more than likely they have it waiting for you to collect I done this service so I didn’t have to go through all this drama and I’m still having to do it app really needs sorting
My advise if you don’t hear any update within a couple of days give your gp or Pharmancy a call as more than likely they have it waiting for you to collect I done this service so I didn’t have to go through all this drama and I’m still having to do it app really needs sorting
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What on Earth have you done to this app?
Having used it for a couple of years without issues it’s now the clunkiest non intuitive app on the App Store I reckon. It’s so dreadful I’m writing this review and deleting the app. Developers you have got this so wrong
App crash
The app was working great but now all I get is a white screen so can not use anymore.
Waste of time
Placed an order via the app and nothing happened. Had to order direct from my gp.
Doesn’t work
Can’t order so no point
What’s the point
Used app to order prescription 10 days ago. Still says it’s been ordered from surgery waiting for it to come back. Surgery say it was sent to chemist next day and the drugs have been sitting in chemist since then. This app DOESN’T keep you updated.
Not FIt For Purpose
I have used this app twice now and when it comes to making sure your medication is available on time 2 failures doesn't cut it. I requested the items required, it all seems to go through okay, I have a prescription order number and the meds are awaiting approval. After 5 days, I call the pharmacy who have no record of the request. I'd suggest writing your prescription on to some paper, wrap it round a nice heavy stone and throwing it in to the sea. It'll be equally useful.
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Response from developer
Hi Iain, Which pharmacy are you with? It's up to the pharmacy using our app to update patients on their order status. If you can let us know which pharmacy you are with we will follow up with them and see if they need a refresher on how to update patients. You can email us on info@thepharmacycentre.com
Broken on IOS 15
App completely unresponsive on my XR running iOS 15, just shows a white screen and goes nowhere. It was the same all through the 15 beta, so there’s been months for this issue to be picked up and worked on. Developer needs to update this urgently, some people will be dependent on this.
Response from developer
Thanks for your comment. We have staff members with an iphone X and an iphone 11 both running IOS15 and they are not seeing this issue. Try uninstalling and re-installing the app.
Very good Unique App
Tricky to start with, I really prayed to get It opened like I thought It would open. Interesting to learn to live with this App together. I have given already maybe 30 Stars but let me tell YOU It deserves Our Stars. Amen.
