Problems with puzzles
Never recognises my login details
Response from developer
Hi Andy, thank you for getting in touch. I'm sorry to hear that you're having difficulty logging in. Are you able to access your account once you've reset your password? If you are, I'd advise maybe making sure there isn't an old password saved in autofill. If you're still having any difficulty, please don't hesitate to get in touch at p&jdigital@dcthomson.co.uk. Kindest regards, Joanna.
George Baxter
Response from developer
Hi there George, thank you for getting in touch. I'm sorry to hear that you're having difficulty reading the Evening Express on the P&J app! If you're still having access problems, please don't hesitate to get in touch with our customer experience team at eedigital@dcthomson.co.uk. We will of course be happy to assist you further. Kindest regards, Joanna.
Wont respond
Disappointed
Response from developer
Thank you for the feedback and sorry to hear you are having issues. If you are seeing a pop-up asking you to subscribe or sign in, it'll be because you are not logged in at the time. You will only get access to your subscription if you are logged in. Please consider giving our team a call on 0800 029 4955 so we can help you further with this. Our team is available 9-5, Monday – Friday. Alternatively, you can email us at: P&JDigital@dcthomson.co.uk
