Horrible!
It signs you out every month or so and you have to re-enter ALL of your info. It’s ridiculous. Enough to make you join another club
This is not a user-centered design
UI/UX designer and front-end dev here. St. James as a gym is pretty great. Staff equipment and facility is good! But this app and the overall experience has been lackluster to say the least. Classes fail to load, schedule returns error messages, and barcode often comes up blank. Quality of life updates are sorely needed. Please have the team conduct additional usability testing and have these P1 and P0 issues addressed.
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Worst scheduling app ever
Now I can’t view my schedule and I can’t change my password. I can’t get to my barcode to checkin at the gym. This app consistently crashes and/or the system is unavailable. Useless
Annoying app
Every few weeks the app forgets who I am, claims I don’t have a membership, and tells me I can’t sign up for any classes. I have to delete it, log out, reset my password, log back in , and pray that it works again (about 50% success rate). When the app is working, it makes me log in again before I can sign up for classes even if I have just logged in. Just very glitchy and I wish they would take care of these issues so I don’t have to keep calling tech support when my app/account become unlinked.
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Apple Watch support
It would be way better if it supports Apple Watch as well
