Not worth the extra hassle of multiple delivery apps
App seems to work fine, but the whole promise of "order directly from us to avoid third party fees" seems false - the cost is nearly identical to UberEats and DoorDash on my test cart (2x burger + fries).
Great App
Easy to use and quick to order food
What’s going on?
The app hasn’t been working for like a month now. Can’t scan for my points nor can I preorder. I love the app, and i definitely love the food/service but this sucks. How can we get our points and will they still be able to accumulate points if you cannot scan from the app?
App sucks
It’s sooo pointless to reset your password. I literally reset it 5 times and this app still says it’s incorrect. Every time I go to restaurant I just give my phone number because of this useless app.
Can’t even log in
Can’t log in to the app to use it.
Ordering Should Not Be This Hard…
In today’s world businesses need an easy and accessible digital footprint to do business with. I have never felt a brand be less accessible and create such a complicated online experience to order food. Restrictions on being able to order through the app without an account is frustrating and a poor customer experience. Make it easy to do business with your brand.
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Just use a delivery service
This is the most dysfunctional app I’ve ever used. It took me 20minutes to order because it keeps erasing anything that was input and in the end it charged my card and erased my order. I called the restaurant who couldn’t find a record of the order and would not help remedy the situation. I had to call my bank to dispute the charge and after all that I just reordered from Postmates which ended up being $5 cheaper.
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Bad app
I thought the bad reviews were exaggerated, but this app is really bad. It won’t accept your password unless it’s very short. This is incompatible with password managers like Apple Passwords that create longer passwords for improved security.
App doesn't work
App is trash!
Terrible false advertising
They have an advertisement where you download the app and you get free fries later I found out that you have to sign in and give all of your personal information up to be able to get this promotion terrible and false advertising. Do not download this app.
Log in error
App had to update.
Can’t log in anymore.
Can’t log in anymore.
App still charges on failed orders
I tried to order delivery and the app could not resolve the delivery name field but it still charged me. Every time I tried to make the order it charged me so I ended up with 7 charges and the order never went through.
Broken
YO! You broke this app. It worked fine before. Now in an endless loop of password resetting which refuses to work after. Meanwhile trying to save a password is a huge pain because instead of being saved as associated to “The Stand” or similar - you have to remember that the password saves to “nexustargeting” - makes total sense. Easy to remember. Please fix.
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Can’t login anymore.
Can’t login anymore. They broke the app!
Horrible app
App never works. You can’t even confirm your email. Pure garbage. Too bad this restaurant can’t get a decent website or app. They are losing business every single day because of their gross incompetence. They’ve had years to fix the app. Still haven’t done it. the stand is dead to me. Never going there again
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Awful app, great restaurant
Impossible to log in. I have a reward account with my phone number, but no matter what I try, my password is always marked as invalid. It doesn’t matter how many times I try to reset it. I get in an endless loop and have never been able to use the app.
Why can’t I log in anymore?!
Something happened in the last update, it asks me to login with my phone number, which is weird because my account was created with my email. Fine, so I put in the phone number associated to my account but it keeps saying my password is invalid. I try resetting my password three times and each time I’m able to login to the website, but the app keeps saying the password is invalid. All I want is to login and scan my barcode, and now I can’t do that simple thing. FIX THIS
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Used to work, now can’t log in
I’ve been using this app weekly until today, because suddenly the app refuses to accept my password. I’ve reset it four times now, and every time I try to sign in after I reset it, I’m told the password is not valid. Very frustrating. Fix this app! I need to order ahead so we don’t have to sit around and wait for our food!
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Do You Not Want Orders?
So, you jump through the hoops to sign up. Fine. Then you go to order, select Curbside and Time to Pickup, then can't select OK to confirm it. You send coupons you can't scan the QR code to redeem. Every time I try to make a move I'm blocked by something.
Horrible app
I can’t login. I even changed my password and still can’t login. I can login to the website.
