The Wedding Swap User Reviews
Customer Experience
~ Based on 80 written reviews from the US App Store.
What users say
Summarized from real user reviews of The Wedding Swap. Based on 127 reviews and a 3.1/5 average, it highlights the 7 positives and 9 negatives reviewers mention most about this Shopping app.
Positive things
- 💡Innovative niche marketplace for wedding items
- 💰Significant cost savings for wedding planning
- 🔒Safe alternative to Craigslist/Facebook Marketplace
- 👍Easy to navigate and user-friendly interface
- ♻️Promotes sustainability and reuse
- 👩💼Woman-owned company with responsive customer service
- 🎯Targeted platform focused solely on wedding items
Negative things
- 🐛Persistent SSL/connection errors preventing access
- 🐛Chronic app crashes and freezing issues
- 😤Unresponsive customer service and support
- 💸Payment delays and non-payment to sellers
- ⚠️Email confirmation system failures
- 🔧Poor app performance and slow loading
- 📉Limited user base reducing inventory
- 🚫Inability to contact sellers directly
- ❌Broken help links and expired website domain
Is The Wedding Swap Safe?
The Wedding Swap has mixed safety signals based on user ratings. AppsHunter Safety Score for The Wedding Swap is 63/100.
This assessment is based on 127 user ratings, with an App Store average of 3.1/5.
Safety Analysis
~ Based on 127 App Store ratings for The Wedding Swap.
Is The Wedding Swap Legit?
The Wedding Swap appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Wedding Swap is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Tried it and never got it to work. Always get a message about an SSL error and a can’t get a secure connection.
Can’t use it
Why is this app still available? I can’t sign up, it keeps giving me a cannot connect to server error, try to click the app help link and you get taken to a “buy this domain name” on godaddy, and the only recent review from a year ago is someone having problems. If it’s not available, just take it down. If it is available, then just fix it.
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It worked ok for a while but it hasn’t worked in months to even log in. Don’t recommend. If I could give this a zero I would.
Tried using Apple Sign-In, Tried creating an account, Tried continuing as a guest — even when I can get to the Feed, it’s completely blank
This app should be removed, it is broken. You can’t sign up you get error messages and when you try to report it, it says their website has expired.
Loved the idea of this, but it won’t even open. I’ve tried at least 15 times, deleted and redownloaded, restarted the phone, waited a couple days, etc. nothing works
I downloaded this app months ago. Every time I try to log in it says the app is not available and the developers are aware of the issue. Not worth the download.
I keep getting an error message that says “Whoops!” No other instructions. ☹️
I downloaded the app. Tried to sign up for an account. All I get is whoops! Try to view as a guest and Whoops! Click on the app help in the App Store on the page it just says to download the app and you guessed it...whoops!
I have tried all 3 ways to create an account and consistently get a "whoops" message. Would love to actually use the app but it's inaccessible!!!!
I just downloaded this app and it won’t let me create an account or continue as guest.
I can’t even get back on the app. I keep getting an ‘oops’ error. When I could get on the app has potential, but needs more ways to communicate to sells like Poshmark and to save posts.
Installed the app 2 days ago. Took them 1 day to send confirmation email because if you don’t confirm you can’t login. After clicking confirmation email numerous times, it still tells me i need to confirm my email. I can’t even login to use the app. Such a waste of time.
I bought something from one seller and they shipped it and didn’t put my address correctly so it bounced back (I put all my correct info in the app). I reached out to customer service and promised it would be sent to the correct address. The tracking number never updated bc it stayed in another state and it’s been months and never received it. I asked for a refund and had to email multiple times to get someone to respond… it’s a great concept but needs work on executing all the details.
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I posted some items and one of them got purchased in Aug 2024, and I still have not received my payment. I have written them at least 5 times with nothing back. What a waste of time.
I was extremely excited to look into the app because i’ve heard great things BUT it doesn’t let me make an account or even look as a guest. There’s no feed whatsoever.
I have tried several times to create an account with no luck
I thought this was a cool idea and wanted to use it to find decor for my wedding. Unfortunately, I signed up and when I went to sign in, it kept saying confirm email. I went to the email sent to confirm my email, but the app kept asking and wouldn’t let me sign in.
Really wish this app worked. I’ve been in contact with the team multiple times since July 16th and they haven’t been helpful at all . Have never been able to sign in or use my account. I created it with my email and continually got told to confirm my email without ever receiving something to do so. Can’t delete my account to create a new one because I can’t get in to it. Created a different account with my fiances phone number and email and just so I could get in. you can’t search, browse, etc. without it constantly refreshing or bugging out. I see reviews from 3y ago saying the same thing
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