app continues to be terrible
This may be what finally makes me drop my subscription. Unreadable. Update June 5: still awful. Won’t let me login in to read content.
Update 10/3: same old same old. I have a digital subscription, won’t let me sign in. You have to be trying to be this bad.
Update 10/3: same old same old. I have a digital subscription, won’t let me sign in. You have to be trying to be this bad.
Most useless newspaper app
Again I have a paid subscription and I get blocked from reading articles. I have four other online newspapers I read and I am able to actually read the articles. This is a totally inadequate online digital newspaper. If I didn’t want a local news source I would just forget it. But with its present digital failures it is unreadable.
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Response from developer
We are sorry for the experience you had with your digital subscription. Please contact us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care Team
Difficult to use
I have tried to subscribe to the Wichita Eagle digital edition for 5 years. It has never really worked. I have paid for a yearly subscription. The last time I got ‘The State’ which was worthless. I assumed my payment had been hacked. It is impossible to lock up your account on website or app to know the status of your account. It is not available. Several months ago I finally got a person on the phone and was told I did not have a paid subscription. I paid for a yearly subscription and when I access the web page or app I’m told have a guest access and not full paid access. I would like to read the local news, but the Wichita Eagle is making it impossible.
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Response from developer
We are sorry for the experience you had with your digital subscription. Please contact us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care Team
E Edition Gone
The new Edition has buried a pdf version of a print layout but without the ability to open a complete article with a tap.
After a week or so the Ap has been updated and the digital print layout version returned. Thank you!
After a week or so the Ap has been updated and the digital print layout version returned. Thank you!
Response from developer
We are sorry for the experience you had with your digital subscription. Please contact us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care Team
Obituary NOT AVAILABLE ON IPAD
the latest e paper will not show obituaries. I have the most updated app. This is ridiculous and really alienates loyal readers.
