TheKey

TheKey

High-quality in-home care

0 ratings
4 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 4, 2022
  • September 24, 2024

Features

TheKey screenshot #1 for iPhone
TheKey screenshot #2 for iPhone
TheKey screenshot #3 for iPhone
TheKey screenshot #4 for iPhone
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About

This app offers family members and designated contacts a clear view into the care their loved ones are receiving. It provides essential details like shift schedules, completed care tasks, and direct contact information for the care team, ensuring peace of mind.

Shift schedules
Completed shift details
Care team contact info
Passwordless login
Show original description

What's New in TheKey

3.0.6

September 24, 2024

Bug fixes

User reviews

iPhone app stopped working

iPhone app stopped working after the last update. Sign in button doesn’t work.
UPDATE- sent email already. Got no response so… I already deleted and reloaded the app. Same trouble.

Response from developer

Thank you for reaching out. We are investigating this intermittent problem. If you have not, please reach out to our support team via the App Support button on the sign in screen.

App is not working

The app has not worked for me since the latest version was released. I have reached out to app support and still no resolution.

iPhone app stopped working

iPhone app stopped working after the last update. Sign in button doesn’t work.

Response from developer

Thank you for reaching out. We are investigating this intermittent problem. If you have not, please reach out to our support team via the App Support button on the sign in screen.

Doesnt work

Screen remains blank meanwhile a text with a code gets received after launching for the first time. Keep working on it folks, it’ll get there. One suggestion here is don’t release anything related to healthcare until the programming/testing is finished and it works.

Developer apps

FAQ

What is TheKey used for?

TheKey provides family members and other contacts with insight into the care their loved ones are receiving. It helps ensure you are informed and have peace of mind regarding care services.

Does TheKey have ads?

No, TheKey does not contain advertisements. It is a completely ad-free application for users.

What devices is TheKey available on?

TheKey is currently available for iPhone and iPod devices. It is designed for iOS users.

How often is TheKey updated?

TheKey was last updated on September 24, 2024, with version 3.0.6. Updates are released periodically to improve functionality and reliability.

What is the age rating for TheKey?

TheKey has an age rating of 4+. This indicates it is suitable for a wide range of users, including children.

Can I contact the care team through TheKey?

Yes, TheKey provides care team contact information directly within the app. This allows for easy communication with those providing care.

What kind of details can I see about completed shifts in TheKey?

The app offers completed shift details, allowing you to review the care provided during specific periods. This helps you stay informed about the services rendered.

How does TheKey handle login?

TheKey features passwordless login, simplifying the process of accessing your account. This enhances both security and user convenience.