Thrivent Financial User Reviews

Name: Thrivent Financial
Rating: 4.6 (748 reviews)

Thrivent Financial

Thrivent Financial For Lutherans

💰 Finance

Customer Experience

Positive experience33.3% of reviews

Neutral12.1% of reviews

Negative experience54.5% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Summarized from real user reviews of Thrivent Financial. Based on 748 reviews and a 4.6/5 average, it highlights the 3 positives and 8 negatives reviewers mention most about this Finance app.

Positive things

👍Quick and easy access
🚀Great work!
🔒Fabulous customer service

Negative things

🐛Login does not work
🐛Erratic behavior, log in difficulty
🐛App never works
🐛App keeps giving error
🐛Features are terrible and can't log in intermittently
🐛Existing login credentials don't work
🐛User name and password doesn't work
🐛Can't log in

Is Thrivent Financial Safe?

Thrivent Financial appears safe based on user ratings. AppsHunter Safety Score for Thrivent Financial is 91/100.

This assessment is based on 748 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.2% of ratings point to a safe experience

3.9% of ratings suggest some concerns

7.0% of ratings point to a risky experience

~ Based on 748 App Store ratings for Thrivent Financial.

Is Thrivent Financial Legit?

Thrivent Financial appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Thrivent Financial is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great App!

I love that Thrivent has an app. It’s so easy to check my investments and transaction.

Johnny Baseball '69

8 days ago

Latest update bad

Latest update took away some real basic features like individual day gains.

Tuckero23

9 months ago

Looks good

I want to see my account balance as a widget.

floridaStyles

9 months ago

Login does not work

The app is useless. It requires 2 factor authentication to login, but the code never arrives even after verifying with customer service the number on the account is correct.

Ksushyguy

9 months ago

No way to access Action Teams

It interesting how limited this app is. I’m surprised there is no way to apply for and share updates on Thrivent Action teams.

Nettskiicat

a year ago

Thrivent app

It’s not a bad app - but not being able to make payments - necessitating open the web site - is a drag.

Please make the app more complete.

jpag57

a year ago

Response from developer

Hi jpag57, thank you for your feedback. We’re continuously working to improve the user experience for the mobile app and apologize for any inconvenience. If you’d like further assistance, we ask you to give us a call at 800-847-4836 and say “mobile app” when prompted. Support is available from 7 a.m. to 6 p.m. CT, Monday through Friday.

Marina loves it

Great work!

Smiiles4mu

2 years ago

Works Great!

Quick and easy access. Thanks.

floridaStyles

2 years ago

Password help

My husband and I had an alert on our security software. The Thrivent customer service was ABSOLUTELY FABULOUS to help us resolve the issue!

Can’t get sale price.

3 years ago

Pretty Much Broken

Erratic behavior, log in difficulty, general lack of communication about fixing things

David821onboard

3 years ago

Terrible to navigate.

Very unclear information.

Loren E

3 years ago

App shows generic icon

I like the app and downloaded it to both my iPhone 13 and my iPad gen 9. The iZpne version works as expected but the iPad version shows a generic icon on the home screen. I have one pther app with the same problem and have not found any solutions.

sfk061574

3 years ago

Mobile has login issues since bug fix

So frustrating I can log into my PC but on my phone it says I’m using duplicate phone numbers which I am not. Works just fine until the latest bug fix three weeks ago. i’ve been in cyber security and banking application industry for 20+ years. I think Thrivent needs to hire more talented application developers.

Catechizer

4 years ago

App never works

Ever time I try to log in it tells me “there is something wrong on out end”. Have never been able to actually login to this app. Worthless indeed.

DukeW1ns

4 years ago

Response from developer

Hi DukeW1ns, we’re sorry for any inconvenience with our app. We're standing by to help if you give us a call at 800-847-4836 and say “mobile app” when prompted. Support is available from 7 a.m. to 6 p.m. CT, Monday through Friday. Your feedback is important and helps us develop a better user experience. One more way you can troubleshoot is to uninstall and reinstall the app and to make sure you are using an unique email address. Thank you.

Mobile app response

Can the person at Thrivent please reach out to me? I’m also an employee and am trying to find which team responds to app reviews

Gabe D 123

4 years ago

App does not work

The app constantly says: “Something went wrong on our end, please try again.”

I can’t log on. Deleted the app, downloaded again and still nothing. I can sign on in a browser.

Hard to recommend app as an advisor if I cannot even use it.

Rspleet

4 years ago

Response from developer

Hi Rspleet, we’re sorry for any inconvenience with our app. We're standing by to help if you give us a call at 800-847-4836 and say “mobile app” when prompted. Support is available from 7 a.m. to 6 p.m. CT, Monday through Friday. Your feedback is important and helps us develop a better user experience, so thank you for sharing it with us!

Thrivent iOS app

I’m sorry for the poor rating - but here’s why… 1. I can’t make a payment from the app. 2. I can see when payments were made, but not the amounts or tax years payments were applied to. In short and IMHO, the app ought to be fully functional - bypassing the mobile web site.

jpag57

4 years ago

Response from developer

The app is broken

After the last update I can no longer login. It says there is a problem on their end.

tractornan

4 years ago

Response from developer

Hello, we apologize for the inconvenience and would like to help resolve this issue. Some solutions could be to reset your password or check that two-factor authentication has been set up correctly. Otherwise, we’re standing by to help if you give us a call at 800-847-4836 and say “mobile app” when prompted. Support is available from 7 a.m. to 6 p.m. CT, Monday through Friday. Your feedback is important and helps us develop a better user experience. Thank you for sharing it with us!

Can’t create account

I entered a user ID and password to create an account but it did not create anything.

dondon3121212

4 years ago

Response from developer

Hi, we apologize for the inconvenience and would like to help resolve this issue. Some solutions could be to reset your password or check that two-factor authentication has been set up correctly. Otherwise, we’re standing by to help if you give us a call at 800-847-4836 and say “mobile app” when prompted. Support is available from 7 a.m. to 6 p.m. CT, Monday through Friday. Thank you.