"Open in Safari" to avoid issues with foreign SMS
You can't buy tickets without an account, you can't create an account without an SMS code, and it won't even work with other EU numbers.
However, if on the verification popup page you choose to "open in Safari", you can finish registration in the browser and instead verify by email. Then the username and password work in the app. Hope this helps someone deal with this terrible app
However, if on the verification popup page you choose to "open in Safari", you can finish registration in the browser and instead verify by email. Then the username and password work in the app. Hope this helps someone deal with this terrible app
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Why the downgrade?
Used to be a great app, they’ve revamped it now and it’s practically unusable
Really helpful
Decided to download this despite the low star rating and it was brilliant. It gives cheaper fares than buying on the bus and allowed us to check timetables (when we got used to it). Only the addition of ApplePay would have made it better.
SMS sending to US number doesn’t work
Doesn’t work! Please fix it.
Mike Holohan
Absolutely brilliant app, a must have for travelling around lake Garda, I wouldn’t travel without it
Not for Visitors
I am planning a trip to several cities in Europe and have downloaded the apps for each cities public transportation. I was able to create accounts for all of them except this one. It requires an activation code via SMS but I never get the code.
SMS not working - Still
Like reviews from 2 years ago, unable to set up account because SMS code not received on phone. They should allow SMS code to be sent to email address. Annoying because the app sends an email informing you that you’ve started the process but need to enter the code. Frustrating!
Scam
App crashes and says error so paid on alternative card. Only for the app to still charge me? Emailed for a refund but refused.
No sms
Garbage app. Never got my sms to create an account. Then as you’re waiting at the bus stop, you call the number provided and you’re told to email them. By that time, the bus has come. Yikes.
No foreign SMS authorization
Constant errors when trying to set up an account. Eventually got to the SMS authorization and it wouldn’t work with a +1 number. Just go to the bus terminal if you are at the train station and get a ticket at the kiosk.
Doesn’t work
Signed up. Put in US phone number. Doesn’t send an SMS to finalize signup. App needs major help if you can’t even signup to purchase their service.
App doesn’t work
My husband and I both downloaded the app. When trying to register I just got “unknown error” . My husband managed to register and buy a ticket but the app wouldn’t let him activate his ticket so we lost that money. Totally useless.
No SMS, just like everyone else else
Swiss phone number
Unusable
You need an account, and to activate they try to send you an SMS, except, the SMS never arrives. Tried multiple times.
The app is completely useless.
The app is completely useless.
SMS does not work
I am experiencing the same issue as other users mentioned. SMS verification does not work for US phone number.
Doesn't work
Can't get confirmation code via SMS. It should give you the option to confirm the registration via email.
Response from developer
Hi, if you encounter any issues during registration, please contact us at servizioclienti@mycicero.it or by phone at 0282900734, and we will do our best to assist you!
Indecente
Non funzionano pagamenti in app, incredibile
Rubbish
Cannot register as no SMS received despite trying on 2 phones. Makes the app worthless. No point having options for international umbers if the sms to complete registration is not sent / received.
SMS doesn’t working
App send you a sms for confirmation the register, but sms never arrived.
No verification text, can’t use
I requested a verification code 3 times and never received one. I can’t even register.
