Inusabile
Semplicemente impossibile prenotare, vai in pianta ti fa vedere un mirino e non succede nulla, tocchi clicchi sposti miti niente… nemmeno in istruzione su come fare.
Usabilità UX magnifica! Faremo sul web con il computer…
Usabilità UX magnifica! Faremo sul web con il computer…
Discriminatory and Frustrating ESC Ticket Sale
This entire ticket sale process has been deeply frustrating and feels discriminatory — I am seriously considering taking legal action.
I’m a German-Czech citizen currently living in the United States. I followed every instruction to register correctly on the official website by the deadline (December 16), using my U.S. residential address. On December 18, I received a confirmation email stating that I had successfully pre-registered. But after that — nothing, including no access code.
When the first wave of tickets went on sale and I still hadn’t received a code, I contacted customer support. I explained that I was a real individual simply trying to buy two tickets for personal use. Their response? “All codes have already been sent, and we cannot issue any more.” No explanation as to why my pre-registration wasn’t accepted. No help. No accountability. I then missed the second wave of ticket sales as well.
Here’s where it gets even more suspicious: after I posted my experience on Social Media, multiple friends of mine in the U.S. replied saying they experienced the exact same thing. All had followed the process, all lived in the U.S., and none received access codes. This suggests a disturbing pattern — one that feels discriminatory toward U.S.-based fans.
This is unacceptable and reeks of bias — possibly racism or nationality-based discrimination. I am actively exploring legal options to hold the organizers accountable for this exclusionary and unjust system.
I’m a German-Czech citizen currently living in the United States. I followed every instruction to register correctly on the official website by the deadline (December 16), using my U.S. residential address. On December 18, I received a confirmation email stating that I had successfully pre-registered. But after that — nothing, including no access code.
When the first wave of tickets went on sale and I still hadn’t received a code, I contacted customer support. I explained that I was a real individual simply trying to buy two tickets for personal use. Their response? “All codes have already been sent, and we cannot issue any more.” No explanation as to why my pre-registration wasn’t accepted. No help. No accountability. I then missed the second wave of ticket sales as well.
Here’s where it gets even more suspicious: after I posted my experience on Social Media, multiple friends of mine in the U.S. replied saying they experienced the exact same thing. All had followed the process, all lived in the U.S., and none received access codes. This suggests a disturbing pattern — one that feels discriminatory toward U.S.-based fans.
This is unacceptable and reeks of bias — possibly racism or nationality-based discrimination. I am actively exploring legal options to hold the organizers accountable for this exclusionary and unjust system.
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Dismal failure
Gets the contract to sell Eurovision tickets, then can't keep their website running during the ticket sale. Website is a dismal design failure which puts EXTRA load on its servers because of all the clicking in and out of ticket types, and then when you have a prized ticket in your cart, with the clock ticking down - website fails to load. Repeatedly. Ticket gone.
They need to be renamed DisappointmentCorner, because that's what they provide, not tickets to events.
Failure on User Interface, User experience, and system design. Artist brand damage though, definitely.
They need to be renamed DisappointmentCorner, because that's what they provide, not tickets to events.
Failure on User Interface, User experience, and system design. Artist brand damage though, definitely.
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Suchfunktion nutzlos
Wollte nach entsprechender Registrierung die App voreinstellen, um vor allem Tickets für Kinderveranstaltungen in und um Berlin zu finden. Das war leider nicht möglich. Stattdessen Veranstalter wurden überall angezeigt, die derzeit aber keine Vorstellungen haben. Voreinstellungen auf CHF, auch nicht ganz leicht zu ändern gewesen. Alles in allem wenig bedienfreundlich, führte nicht zum gewünschten Ziel, daher gleich wider gelöscht.
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Error message. No help
For days we kept getting an error message from trying to access our tickets. StubHub tried to help but the technical difficulties of this app were unsolvable and we missed a once in a lifetime concert that we had paid for months in advance.
Servizio
Penso sia un servizio molto scadente e che non sia capace di gestire nei migliori dei modi gli eventi, come concerti, spettacoli, sport…
Terrible UX
Terrible
SONO DEI TRUFFATORI
a gennaio del 2020 mia madre comprò i biglietti per il concerto di Ultimo successivamente posticipato a causa Covid-19, nel frattempo i miei genitori si sono separati e io trasferita. i biglietti sono rimasti nella vecchia casa, sono più volte tornata a controllare ma chi ci sta ora li ha buttati via, ps:sono i miei nonni e non posso certo chiedergli il rimborso.
premetto che ci sono state delle divergenze nella mia famiglia, mia madre ha passato un brutto periodo e penso sia stato normale, non si ricordasse più i dati di accesso a Ticket One
insomma io comunque avevo la foto dei due biglietti, con codici di acquisto in bella vista.
circa un mese fa valutai l’opzione di chiamare il call center di Ticket One, ma nelle categorie da selezionare nella tastiera telefonica non c’era nessuna opzione per fare reclamo.
tutto questo per dire che proprio stasera io avrei dovuto essere a quel concerto, regalo di compleanno per mia madre, quasi cento euro buttati via.
questo per dire che sono dei ladri, personalmente sono andata a vari concerti e questa è l’unica applicazione/servizio così arretrato e corrotto.
non ho potuto chiedere nemmeno il rimborso.
NON COMPRATE BIGLIETTI QUI!
premetto che ci sono state delle divergenze nella mia famiglia, mia madre ha passato un brutto periodo e penso sia stato normale, non si ricordasse più i dati di accesso a Ticket One
insomma io comunque avevo la foto dei due biglietti, con codici di acquisto in bella vista.
circa un mese fa valutai l’opzione di chiamare il call center di Ticket One, ma nelle categorie da selezionare nella tastiera telefonica non c’era nessuna opzione per fare reclamo.
tutto questo per dire che proprio stasera io avrei dovuto essere a quel concerto, regalo di compleanno per mia madre, quasi cento euro buttati via.
questo per dire che sono dei ladri, personalmente sono andata a vari concerti e questa è l’unica applicazione/servizio così arretrato e corrotto.
non ho potuto chiedere nemmeno il rimborso.
NON COMPRATE BIGLIETTI QUI!
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ridicoli
non comprerò mai più un biglietto da voi e spero che molto altre persone mi seguano! A mai più!
Please fix the app and the website
I’m so frustrated. I’ve been trying for two days to purchase tickets for an event in Zurich from the website and they won’t accept my visa. They keep saying my card number is wrong even though it’s not. Now I’m trying the app and I can’t even select the tickets.
Serious issues for ppl from USA
I have been trying to purchase tickets for an event in Basel Switzerland. The app nor website will accept a visa or MasterCard and it’s absolutely ridiculous. In addition there is no way you can verbally discuss with anyone while in the USA. Phone numbers do not work nor does sending an email. I have trying this for 3days.
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Laver Cup
Excellent web site, easy to manage.Howardmcm
Ottima!!!!
Precisa e affidabile come un orologio Svizzero 👍🏼
Müll
Eigentlich null Sterne, habe einen Ticketalarm eingestellt und habe trotzdem über ein soziales Netzwerk erfahren, dass es die gesuchten Karten gibt. Diese App weis heut noch nix von den Karten.
Gut
Funktioniert gut nur sehr schade das wen ich ein event Aufrufe zum genauer anschaue beim Zurück jedes mal von vorne los geht das nervt etwas
Super neue Funktionen!!
Die neuen Features sind echt Super! Jetzt kriege ich endlich immer direkt ne Message wenn die Bands, die ich in iTunes habe auf Konzert kommen!! Sehr gute Verbesserung!
