Unhelpful with undelivered tickets
Bought tickets and they weren’t sent to me. They were unhelpful in helping to resolve the issue. I requested a refund well before the event started, and they denied it.
It’s crazy that this service is much worse than Ticketmaster.
It’s crazy that this service is much worse than Ticketmaster.
W app ever
Best app ever and ticketiq is partner with tickpick so I'm all for it no fees when buying tickets
Great App
Recently used this app to purchase 4 NBA and NHL game tickets. Love that the price you see is the total. Looked at other sites but all of them had fees once you got to check out. I had one issue with tickets for one game not coming through, used the app to get in contact and was all sorted with half an hour. Very good service and app works well.
Show more
Fantastic
Love it
TicketIQ is the cheapest
I was skeptical going in because I had never heard of TicketIQ, but it really is the cheapest. I bought concert tickets a few months ago and compared to every other site I could think of. TicketIQ was the least expensive and I got my tickets quick. ❤️
Best place to buy tixs
I bought my NY Rangers playoff tickets here last season. There were no fees at all, it was easy to use and no surprises at checkout. No brainer and great app if you are looking to buy tixs with great prices.
User Friendly
Easy to search for tickets. Differentiator is ability to instantly see seat views as you hover from one section/ticket to the next. Great experience. Will use again.
Easy to use
Go to spot for all my sporting tickets
!!!
Great app! Prices were much cheaper than Stubhub and there are no added fees. Quick and easy buying process. Will definitely use again.
No Issues
Used this app for a ticket to see the reigning national champion Kansas Jayhawks play a basketball game…had no issues.
Best prices
TicketIQ has no added fees which makes them cheaper than any other ticketing site on here. Very quick and easy buying process as well. Will be my go to ticket app going forward.
No Fees, no problem
I always use the TicketIQ app when I’m purchasing tickets for concerts or sporting events. I know exactly what I’m paying when I see the prices and it’s a very easy to use app. Highly recommend!
Will charge you more than agreed upon
I purchased tickets and found 2 codes to use to help reduce the price. One was a promo code for 10% off, the other was a referral code for $20 off my purchase. After realizing I couldn’t use both I selected the $20 off as it would save me more. I clicked to finalize the purchase at the reduced price and was excited to save on my tickets. Then, I received my confirmation showing that Ticket IQ did not honor my $20 off but used my 10% instead. There was no notice to me before purchasing that the $20 off didn’t work and I did not agree to using the 10% off code and purchasing at that price. After consulting with customer service they told me that that is just what they do if a referral code doesn’t work. They take it off without notification to the purchaser and charge a different price than the customer believes they are paying. The end response to helping me out is “next time reach out to us before purchase so we can save you the most.” Not much of an offer when this information is readily available. They refuse to refund the difference that they charged me. What a rip off.
Show more
Not sure Stevie winder
This app works just fine when locating seats and prices but not so well after purchase showing the tickets.
Never received tickets.
Paid for tickets never received my instant e-tick tickets. Had to call multiple times to follow up. They offered to match or give better tickets ended up canceling my order and left me with no tickets. Last minute had to rush and get tickets with my whole family in the parking lot. Seat geek hassle free paid for my tickets and received my tickets instantly. Would not recommend ticket IQ first and last time I use this app.
Show more
Worst ticket vendor I’ve ever worked with
I normally do not reviews but this was a must to let people know the shady tactics of ticket iq. I will never use them again.
I recently tried to buy a pair of tickets with my ccard I’ve used with no issue on ticket iq prior to. For some reason their systems has an error and it blocks the payment. I try exactly same card/address that already worked with ticket iq (never had an issue with any other vendor to this day) and it doesn’t work again.
I don’t want to lose the tickets so I tried using my other cards one after another and all are blocked stating they cannot confirm the card. I call support multiple times and send multiple emails because I don’t not want to lose the tickets or risk price increase. I get no responses day of so next day around noon I call back and Brian with customer service finally picks up. Says it still hasn’t been addressed even though I reach out multiple times, but said he’ll take care of it with the system “no later than 4pm”. I asked what If the tickets are gone and/or prices go up, he said they’ll take care of the price difference with promotion code and not to worry.
I wait til 4pm and haven’t heard a word even though he stated “no later than 4pm”. I call back again after 4pm and he assures me they’ll take care of it .... they finally fix the issue and send me confirmation I can rebook and the tickets are gone....
I’m livid but not worried because I’m told they will make good on it if this happens, so I send back multiple emails with comparable seats in same section and the email response I get from Brian is:
“We will not be providing a promo code... You can also take advantage of our Low Price Guarantee campaign by locating the matching ticket(s) on anther site.”
Not only did I lose my tickets, I spent hours going back and forth, Slow response from customer service, I was told they would make good if they can’t fix the error promptly, and when it’s all said and done I’m told to fly a kite and good luck.
I’ve bought multiple times and even reference 3 buyers. This is how they treat clients!!
NEVER work with TIcket Iq. I’m going to BBB, and my credit card company to charge back.
I recently tried to buy a pair of tickets with my ccard I’ve used with no issue on ticket iq prior to. For some reason their systems has an error and it blocks the payment. I try exactly same card/address that already worked with ticket iq (never had an issue with any other vendor to this day) and it doesn’t work again.
I don’t want to lose the tickets so I tried using my other cards one after another and all are blocked stating they cannot confirm the card. I call support multiple times and send multiple emails because I don’t not want to lose the tickets or risk price increase. I get no responses day of so next day around noon I call back and Brian with customer service finally picks up. Says it still hasn’t been addressed even though I reach out multiple times, but said he’ll take care of it with the system “no later than 4pm”. I asked what If the tickets are gone and/or prices go up, he said they’ll take care of the price difference with promotion code and not to worry.
I wait til 4pm and haven’t heard a word even though he stated “no later than 4pm”. I call back again after 4pm and he assures me they’ll take care of it .... they finally fix the issue and send me confirmation I can rebook and the tickets are gone....
I’m livid but not worried because I’m told they will make good on it if this happens, so I send back multiple emails with comparable seats in same section and the email response I get from Brian is:
“We will not be providing a promo code... You can also take advantage of our Low Price Guarantee campaign by locating the matching ticket(s) on anther site.”
Not only did I lose my tickets, I spent hours going back and forth, Slow response from customer service, I was told they would make good if they can’t fix the error promptly, and when it’s all said and done I’m told to fly a kite and good luck.
I’ve bought multiple times and even reference 3 buyers. This is how they treat clients!!
NEVER work with TIcket Iq. I’m going to BBB, and my credit card company to charge back.
Show more
Great app
I think this app is very well organized and easy to work with. I just searched Dallas Cowboys and options to buy single game tickets or season tickets popped right up. Also I love the updates when you scroll to the bottom, that’s very convenient and helpful to help identify the best deals and pros and cons to buying certain team’s tickets! Overall the ticket iq app is great for every day people looking to buy tickets to a game! I have only looked at nfl teams tickets for games on there and have had no problems at all , the sorting features are convenient too! I also just discovered all the different events you could buy tickets for it is amazing how you offer so many opportunities to get tickets to once in a lifetime opportunities!
Show more
TicketIQ
I like the app as a whole but I just have one problem it doesn’t have the show that I want to go too, I’m looking for juice Wrld may 12th at Atlanta Coca-Cola roxy and I can’t find it so that would be my only problem and another thing I like is the good prices and discount vouchers given in the app. I think I will looking for tickets through this app now. It also has a great UI Which is easy to use. Also I am big nfl fan and the prices also look good for that so I’m happy about that so that I don’t have to go a bunch of websites for it.
Show more
VERY GOOD APP .
alright , i’ve already used to app and went through it . i liked how you had your sections of (NCAA) section , because it makes it way more easy to find college tickets or any other . that really comes in handy , i also like the you have “ theater” tickets . i really haven’t seen much apps that include that really ? but hmm maybe i’ll interest me to buy a ticket to a show . but ye , it’s a smooth app . good deals for sure . i’m actually gonna keep your app . GREAT APP
Show more
Amazing app
This app is a great app for tickets. I can navigate it very easily and there are no annoying adds like other apps. You have tickets for almost every game I could think of. It saves me time of buying tickets then other apps which were annoying! I can also fine great seats near my fins. The best part your app is when you think the tickets are sold out there are still more! This app is definitely one of the best apps I used to buy tickets. And yes I would recommend my friends for this app.
Show more
