Huseyin
Very bad service. I have not been able to make any transactions for the past 5 days due to a glitch that tide cannot fix. I have also now been locked out of my main account and unable to invoice or see my balance or do anything. Customer service is not helpful at all and they don’t even have a dedicated technical team that can be contacted to resolve the Matter and focus more on excuses rather than solutions. If I can rate the service 0 stars I would. Very unhappy with this company.
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Terrible onboarding experience
Terrible onboarding experience. I started my application on August 5th and have been caught in an endless loop of repetitive information requests ever since. Despite promptly answering every call and in-app message (Friday, Monday, Tuesday, and a midnight message!), I am still waiting for an update days later. If this is the level of customer service and internal communication I can expect before even opening an account, I'd rather take my business elsewhere.
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one star for mandatory updates
just stop doing this stuff. cool you changed your schema to add more ads or some nonsense, why force an update!?
Tide
Tide business account is incredibly easy to use and super helpful
Duran
Duran
