Layout breaks whenever you go to another app and back
Really irritating - at least on the puzzles I use (polygon, crossword, killer sudoku) on iPad, if you switch to another app and then switch back the layout changes to a much less nice one, and you have to exit the puzzle and go back into it to fix it. Been like this for ages.
Oh, and the nag to enable notifications is just user hostile. I don’t want a puzzle app to send me notifications. Nobody wants a puzzle app to send them notifications. There is nothing useful to notify me about. I know new puzzles appear at midnight every single day. So stop nagging me to enable them every time I open the app.
Oh, and the nag to enable notifications is just user hostile. I don’t want a puzzle app to send me notifications. Nobody wants a puzzle app to send them notifications. There is nothing useful to notify me about. I know new puzzles appear at midnight every single day. So stop nagging me to enable them every time I open the app.
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Worst app designer
They keep updating the puzzle formats for unfathomable reasons - making them objectively harder to interact with. Just awful
Paywall
Poorly designed.
I can play the free games through safari but not through your own app? Insane.
I can play the free games through safari but not through your own app? Insane.
Please fix the UI!
Great puzzles but the lazy app design results in problems where most recently, every time I reopened the cryptic jumbo the whole puzzle reset and I lost all progress . Happened 15 times before I gave up and printed it instead.
Now every time I open I get the portrait narrowed appearance (holding it in landscape) with no clues on the size and have to reorientate to landscape to refresh. This is EVERY time I reopen the puzzle.
The support is next to useless. They take days to answer the first query, just to ask for your name and email address before they can investigate. Then truly unhelpful - I.e., uninstall and reinstall. Well that didn’t work, so how about you fix the app instead!
Now every time I open I get the portrait narrowed appearance (holding it in landscape) with no clues on the size and have to reorientate to landscape to refresh. This is EVERY time I reopen the puzzle.
The support is next to useless. They take days to answer the first query, just to ask for your name and email address before they can investigate. Then truly unhelpful - I.e., uninstall and reinstall. Well that didn’t work, so how about you fix the app instead!
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Broken again and again
On Thursday Picle went wrong - refused to accept the map location I entered. On Friday it worked. Tuesday and it’s broken again.
Looks like a new version because each game opens with a “how to play” pop-up. And all past scores are lost. And every time the app opens it asks about notifications. Very irritating.
Looks like a new version because each game opens with a “how to play” pop-up. And all past scores are lost. And every time the app opens it asks about notifications. Very irritating.
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The BUG
Avoid ap until this is resolved as all your answers are deleted
Buggy and lacking synchronisation
Sadly prompts to turn on notifications every time, and lacks any synchronisation between iPhone/iPad versions of the same app, and no sync to the Times Live app puzzles. The (unrelated) NYT Games app does this far better, perhaps they would swap notes with their developers! At least, so far, it doesn’t have the annoying bug from Times Live of randomly opening the browser to display ads.
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Latest Update - ah
Love the new games but as ever something new messes the old. The format of many existing games is now either minuscule or off the scale and needs multiple openings or a reboot or huge persistence to get to open in right size and format. Tweak needed asap
Painful to Use on iPad
As others have mentioned, the app currently has a major bug where it doesn’t remember state when closing a puzzle, or closing the app. This means that it will ask you to go through the “New Crossword Design” tutorial quite often, won’t remember whether you want to show word breaks or not, and will clear a puzzle when you close it and go back in. There’s also an annoying thing where your subscription in the app doesn’t align with having a subscription on the website, so you need to create a new account and new subscription to use the web version of the puzzles, so you can’t keep progress. AWFUL!
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Response from developer
Good morning, we are sorry to hear of your issue regarding this. However you feedback is greatly appreciated and will certainly be passed onto the app development team to review. Many thanks.
Big glitches
Recently I have had major problems with this app. I can do the crossword, but it doesn't save my progress unless I complete the puzzle in one go. If I close the app and come back later, the grid is blank. Same with Polygon. Quintogram doesn't work at all.
Use to be good
Whatever has happened, the app is not now saving the answers when you choose to close the puzzle, this is just ridiculous and makes it not worth paying for anymore.
Crosswords not retaining solutions when puzzle closed for a moment
Crossword not retaining solutions when exiting puzzle briefly
Love the puzzles but .,
App asks me to allow settings every time I go into it. I don’t want notifications and I don’t want to asked EVERY time. It’s driving me crazy. This undesirable feature has been introduced at the last update
Why?
Why oh why have you broken the apps simple ability to retain the words already identified in Polygon? It’s surely a basic function of a word based puzzle to go back and complete the puzzle, filling in the gaps rather than having to do the whole thing again? What makes this bug so annoyingly glaring is the fact that if you do complete the puzzle in one sitting, it shows the time you took to solve it but still if you go back in, you have still scored zero out of however many words you have to find. Please fix this!
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2 new faults on iPad
After working perfectly for me, for years, there are now 2 new faults on the iPad version only: (1) puzzle progress is not saved, either online or offline. If I start a puzzle then exit and go back in, I have to start again, and (2) on Quintagram only, after entering the first letter, the puzzle freezes stopping me from entering any more letters. Don’t understand what all the bug outcry is in these reviews is being ignored. And I don’t understand why I can’t report the bugs privately from inside the app! If you need to charge a little more, to stop bugs like these - please do!
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Glitchy but improving
edit - the games are good and the app stability is improving. long may it continue
Subscription paid but no puzzles
I pay a monthly subscription for this app. Money was taken from my account as usual. However I am suddenly unable to access any of the puzzles because I apparently “don’t have access”. Scammy app.
Silly bugs
Updated today to include Sakuro (why wasn’t that done when they changed the name?). Polygon still says “No. 4+ letters” and Codeword still doesn’t show completed games/ times on the index. Surely someone noticed that?
No printer support
When a print button appeared I was hopeful that printing out a copy of crosswords would become simpler and faster.
Sadly, the print button is just for show and never brings up a printer dialogue window.
Despite putting in several requests to support this never gets fixed, despite multiple updates since my original request and promises that it will be address.
Sadly, the print button is just for show and never brings up a printer dialogue window.
Despite putting in several requests to support this never gets fixed, despite multiple updates since my original request and promises that it will be address.
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RKC
Suko is still there using its old name but stopped updating puzzles on 31 January. iPhone. All that appears is a blank page
