Please refund my money
£7000 per year
iPhone
Question 6
Response from developer
Hi, thank you for letting us know - we're sorry you got stuck! Not sure what you mean by question 6 but we're happy to help you out if you're still having trouble, email us at hello@mypattern.app and we'll sort it out.
It works!
Response from developer
Thank you so much! Really appreciate you taking the time to share your experience 🙏
Shady/deceptive subscription trick
Response from developer
Hi, sorry for the confusion here. Because you purchased on the website rather than Apple, it won't appear in your Apple subscriptions list. To cancel, just open Settings → Manage Subscription. Or email hello@mypattern.app and we'll cancel it for you immediately or get a refund (we have a 30-day refund for web purchases!). We're updating the app to make it more clear as well.
Excellent app to combat tinnitus!
Response from developer
Thank you so much, Steve. This genuinely means a lot to us. Really glad it's helping! 🙏
Keep getting this page cannot be found when try to click on app support or click through from fb
Scam to pay
Most unethical business. Apple should be ashamed or worse for allowing scammers in the App Store.
Response from developer
Hi Mike, sorry about this. The subscription was started through our website so it won't show in Apple's subscription list, but cancelling is simple: open the MyPattern app → Settings → Manage Subscription. Or email hello@mypattern.app and we'll cancel and refund you right away, no hassle.
I might pay for something more adjustable.
Some customizability and ability to cover multiple tones would be nice. I find it frustrating to have to retake and fix the test and switch between your 14khz and 16khz.
Response from developer
Hi Kuma, thank you for this feedback! We love this suggestion and are adding the ability to switch between frequencies smoothly. Should be live in the next few days. If you have any more feature requests, we would love to hear them - just email us at hello@mypattern.app. Your input directly shapes how we build this.
This Is An Awful App
Response from developer
Hi LaLa, I am so sorry for the frustration. It is definitely not our intention to make things difficult, ear ringing stressful enough as it is. You can easily cancel in the app: Settings > Manage Subscription. Please send a quick email to hello@mypattern.app. We will find your account personally and make sure your membership is cancelled immediately so you don't have to fight with anyone. Regarding the tapping: I know it looks a bit strange! It’s just a physical way to help the body calm down when the sound feels like too much. It’s helped a lot of people get some relief, but we know it’s not for everyone. Reach out, we'd love to help!
No change so far
Response from developer
Hi Jack, thanks for trying MyPattern. The program is designed to work gradually over weeks and most users start noticing changes around days 10-14 as the sound therapy and CBT techniques build on each other. One session is like one gym visit - the results come with consistency. We'd love for you to give it a few more days. If you have any questions, reach out to us at hello@mypattern.app and we'll help you get the most out of it.