Need to set up
Works for me
Response from developer
Thank you for your lovely feedback. I'm very happy that it's helping you. Feel free to get in touch with any suggestions for improvements. All the best!
No free trial
Response from developer
Hi Bradley, thank you so much for your thoughtful review. You installed the app 2 years ago. The 7 day trial had elapsed back then. I've offered a direct refund and offered you 2 free subscription promo-codes in goodwill. I never had a reply from you. You're obviously upset. Tinnitus symptoms can be very stressful and my thoughts are with you. The offer still stands. I hope you manage to find some other Tinnitus Masker that helps. Take care :)
Didn’t work for me
Superb App
Response from developer
Thank you so much. Your kind words mean the world to me. I’ll continue to work on this app and hopefully I can help more people with Tinnitus. Any suggestions welcome to admin@burotec.co.uk All the best, Mike :)
Relief
Response from developer
That’s great to hear. As for ‘team’ - it’s just myself and I’m in a heavy rock band - I just had to make something that works for me. I’ll go checkout your band. If you ever have suggestions for improvements please reach out. All the best. Mike
Want t cancel this and can’t
Response from developer
I'm so sorry that you feel this way. I have no interest in taking money from people who do not find this app of value. You can cancel and get a refund via your phones settings page. Email me at admin@burotec.co.uk and I'll happily walk you through the process as a courtesy. We'll resolve it between us. Hope you have a better day.
Can’t rate it unless I pay
No Free Trial
Pathetic trial
A good night sleep
Great support department for the app, as well!
Sharon H
Es fehlen noch Geräuschvarianten, z.B. Vogelgezwitscher
Response from developer
Thank you for your feedback. I’ll add in that sound soon.
Beware of Charges
They do not state how to unenroll or cancel the subscription. I believe this violates the terms on the App Store. It should be very clear how to cancel a subscription, even if you didn’t choose to enroll in it.
Pretty simple. Don’t do this to people. And you won’t receive poor reviews.
Apple needs to get it together when it comes to preventing this sort of crap.
Response from developer
Hi James. I replied to your email but alas you needed to post here as well. I'm really sorry it’s not been clear for you how to cancel the trial. In the app there is a "Manage Subscription" button and also in my prompt reply I gave you the link to manage your subscription there. I take this very seriously and although I've taken special care to adhere to Apples terms It seems that I could improve this. Maybe I should rename the button to "cancel trial" or similar. Thanks for raising this and I really hope you manage to find a workable solution to your tinnitus. I'm happy to help any way I can (just ping me an email). All the best to you.
Brilliant - sends me off to sleep
Although it doesn’t get rid of my tinnitus it allows me to cope as it ensures I get off to sleep peacefully and in a relaxed state. It is important for us tinnitus sufferers to get a lot of sleep and try to keep as relaxed and unstressed as possible so we can manage and train our brains to cope. Whist we cannot always affect events that occur during the day we can allow ourselves some space and peace at night.
I listen to the sounds through a little Bluetooth speaker at a volume that allows me to pick up each noise but not so loud that it stops me hearing other sounds outside or in the house.
Along with some deep breaths it helps me create an environment of peace and relaxation.
Try it and see if it works for you…
Good App
Response from developer
Thank you for your feedback. I’ll look into adding this feature. All the best :)
Excellent and helpful
Response from developer
Thank you for your lovely feedback. I'm very happy that it's helping you. Feel free to get in touch with any suggestions for improvements. All the best!
Relief!
Response from developer
That's great to know. I hope it continues to be a helpful relief from tinnitus! All the best.
Bgf
Frequency is so specific, should be able to save
Response from developer
Hi there - I just wanted to thank you for your feedback and to let you know that the save function is now available. All the best!
