TMB App (Metro Bus Barcelona) User Reviews

Name: TMB App (Metro Bus Barcelona)
Rating: 4.125 (168 reviews)

TMB App (Metro Bus Barcelona)

Transports Metropolitans de Barcelona

🔧 Utilities

🗺️ Navigation

Top reviews

Most Recent Highest Rated Lowest Rated

This app sucks

This app is a great example how simple thing which is ability purchase tickets in app can be complicated to the master level

Lajko22

a month ago

Just bad

I’ve tried this app on android and had nothing but problems. Now on apple and just not working at all. Basically the app works or dosn’t word depending on how it feels. The tmb wallet links then stops working. The phone card appears then vanishes. I’ve been trying the app since day one and today I’ve given up. It needs to be scrapped and a new system used.

Gary M G

2 months ago

Ticketkauf schwer

Man muss sich erst anmelden um ein Ticket zu kaufen und wenn man kein Catalán spricht ist es unmöglich. Für alles andere tuts auch Maps

Resa___^

2 months ago

Bug bug bug

Impossible de lier un compte à un support. Nouvelle version qui est censée corriger le problème et le problème est toujours là. Il n'y a pas de développeurs digne de ce sol à Barcelone ? Il faut vous mettre à niveau. Une application de transport aussi mal faite pour une ville comme Barcelone, c'est un scandale.

Ptimarco

2 months ago

Catastrophique

Codé avec les pieds, UX horrible
Numéro NIE DNI demande pour un simple ticket de métro…. Un siècle de retard

nytogrd

2 months ago

Disappointment

Wasted 5€ for a daily bicycle ticket, and now I can’t even cancel my subscription properly.

The app doesn’t really work to unlock bicycles (at least not in a straightforward manner even after you activate a subscription), cancelling a subscription is a tenuous process in the app, and everything’s in Catalan.

Magnus_Marinho

3 months ago

Response from developer

Thank you for reporting your experience. We are sorry to hear about the issue you mentioned. The app is also available in english. If you are unable to cancel your AMBici subscription through the user menu in the app, you can do so directly through the following link: https://tickets.tmb.cat/en/home-ambici

Non EU can't use the app

Only those with a DNI / NIE identification number can use the app. Very disappointing to find this out after downloading the app, registering for an account, creating a password, verifying my email, and all that. What a waste of my time.

Vicwallen@

3 months ago

Response from developer

Thank you for reporting your experience. You can click this link to get tickets for exploring the city by public transport https://www.tmb.cat/en/visit-barcelona. You can also solve your doubts at the following link: tmb.cat/en/customer-services. Regards.

Ne fonctionne pas

Ne fonctionne pas
À fuir

Rom198419349

3 months ago

Awful

You need a PhD to figure out how to change ticket types. And you still have to go to the machine since the app doesn’t work. Just brutal

NoNesLeft

4 months ago

Response from developer

We are sorry for what you are saying. Please send a WhatsApp to 607 684 087 and we will try to solve your doubts or incidents about T-mobilitat. We attend you from Monday to Friday working days, from 7.00 am to 8.00 pm. More information at: https://www.tmb.cat/en/fares-metro-bus-barcelona/t-mobilitat/sales-and-customer-services. Best regards.

Limited functionality & error prone

App can use a major overhaul to make it more useful. Reload feature very finicky

Awesam-O

5 months ago

It’s just a glorified Google Maps

Despite the what the website states, you cannot buy tickets through this app

Mowmail

5 months ago

Response from developer

Thank you for reporting your experience. You can also click this link to get tickets for exploring the city by public transport https://www.tmb.cat/en/visit-barcelona. You can also solve your doubts at the following link: tmb.cat/en/customer-services. Regards.

Gute App

Das ist die perfekte App, um in BCN von A nach B zu kommen. Alle Abfahrts- und Umstiegszeiten stimmen perfekt. Da kann Google Maps nicht mithalten, da dort keine Busverbindung angezeigt werden. Keine Ahnung, warum Google darauf nicht zugreifen kann. Anmelden bei der App ist m. E. nicht notwendig, wenn man nur ein paar Tage hier ist.

Saxophonklänge

6 months ago

Response from developer

Vielen Dank für deinen Kommentar. Es freut uns, dass die App für dich nützlich ist. Viele Grüße.

Not older versiin available

Can you leave older version funcioning for ios older than 17

sassusan72

7 months ago

Response from developer

Thank you for reporting your experience.. Unfortunately, some features, such as uploading tickets on your mobile device, are only available on specific operating systems. This option is supported on Android devices (version 7 or higher) equipped with NFC technology. It is also available on iPhones running iOS 17.4 or later.

Purchase cannot be uploaded to card

Very disappointing. Purchases are charged to credit card but cannot be uploaded to card because of “reading errors” and are then useless. Also, refund is not possible due to “connection issues”. Essentially, the app takes the money but does not give you the ticket.

HH01

9 months ago

Fails at scanning cards every single time

I want to be able to scan my tmobilitat anonymous cards (paper cards) and be able to recharge them. It fails every single time (ive tried with 5 different cards).

pausabria

10 months ago

Unnötig kompliziert

Diese App ist absolut unbrauchbar. Unnötig kompliziert sich da anzumelden. Andere Städte bekommen das auch hin

TimotheusPipi

a year ago

No funciona sobre iPhones?

Esta app no funciona, no se abre.

Таня Иванова

a year ago

Difficult

Just wanted to buy some train tickets but it’s too difficult with this app

static11

a year ago

Espagnol ou barcelonais

Moi, j’ai rien contre le localisme mais je ne parle pas espagnol ou barcelonais. Alors une app dont on dit qu’elle est internationale, au moins de l’anglais per favor
Ensuite, pas seulement le pb de la langue. Mais synchroniser 2 app pour attendre 2 semaines la validation d’un gusse derrière une bureau… ohé, et l’intelligence artificielle??

autofocus1