Impossible to know how to use it
As a parent, this app is absolutely impossible to use. I spend ages trying to figure out what something is called or where to find it. And simple actions like marking a kid absent takes WAY too many clicks.
And, don’t get me started on how many times it crashes
And, don’t get me started on how many times it crashes
Doesn’t work
This is absolutely the worst app to connect parents to schools. It straight up does not work.
Horrible
The app rarely works, my children hate it, and their teachers hate it. Riddled with technical glitches, bugs, and teachers struggle with using it. Other apps are not nearly so buggy.
Horrible app
This app is so hard for students to use. It is so confusing, and it doesn’t work properly. Things keep on getting deleted and it is affecting our grades.
Not functional / disappointing
App does not allow me to communicate with my child’s teacher for the current year only from last year. I mentioned the problem to the school, they said they told the app but still no solution or help.
Notifications not working!
Since the last update, notifications have not been coming through at all. Unless I open the app and look for updates, I do not see anything. Definitely need notifications when teachers use this app to communicate with their students parents! Please fix ASAP!
Parent and child in different region
Keep getting an error that parent and child are in different region. Tried going to app support, but the App Store link takes me to Toddle marketing website.
Useless
Constantly getting child and parent are in different region error. Will be campaigning to school to move to an app that works.
No messaging alerts!!!
How on earth is this suppose to function as a communication platform between parents and teachers when there are NO settings options for notifications or alerts when a new message comes in????!!! It doesn’t even forward messages to email?? We were much better off on Seesaw and I’ll be lobbying my school to find another platform as this is a waste of time
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i don’t understand
look, my school has given me a login code. HOW AM I SUPPOSED TO USE IT? SHOULDNT THERE BE A OPTION SAYING LOGIN COOD?
Unable to open app
I am suddenly unable to open the app. When I click it, it opens for 1 second before crashing. I’ve deleted/resintalled app, restarted my phone, etc but it still doesn’t work. No way of contacting the developer either.
Terrible app
Hard to navigate, updates always makes the app shut down and not open.
0.30 crashes upon launch-will not open
Can’t get the messages from school because the update is borked
Response from developer
Hi, the messaging issue was fixed within a day. Is it still happening for you? If so, please reach out to us at support@toddleapp.com so we can help!
App not working
Won’t open at all
Can’t open since update
Pls fix!!!
Toddle not working after the update !
Toddle not opening at all after the update !!
Privacy Concerns
The app requires full access to all of our thousands of personal photos for us to be able to download the photos posted by our teacher. This is a huge privacy concern, should be a quick and simple fix, and it appears the developer has been promising this quick fix for a year now. They recently emailed me that the full access requirement would be removed on Oct 22, but that day came and went with no change. Then they stopped responding to me. Sounds like the same empty promises over and over again, so very concerned about what they are doing with people’s photos. I will be requesting we re-evaluate our school’s use of this app for this single reason.
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Response from developer
Hi, we're actively working on enabling limited access to photos. The feature is ready but faced policy issues with app stores, which we’re resolving. It’ll roll out by end of Nov/early Dec. We’re COPPA & FERPA compliant, ensuring your privacy. For details, visit our Privacy Center or email us at support@toddleapp.com—we’re happy to assist!
Flaws in the app
Why do I have to share pictures of my entire contents of my phone in order to save a photo of my child on the app?
Response from developer
Thank you for your feedback! This was part of our old flow, but we’ll soon release a feature by December to enable limited access support for media. For more details or assistance, please reach out at support@toddleapp.com.
:(
The idea is good, but the app is very flawed. For example, since a couple of weeks I am not able to watch or download any of the videos that are posted about my son’s class. And it is really hard that simple functions -like selecting and copying bits of text- are not available… having to retype all the relevant information that is sent by the teachers is really cumbersome.
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Response from developer
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced. Please reach out to us at support@toddleapp.com with more details, and we’ll assist you directly to resolve these problems. We’re here to help!
Freezes 90% of the time
2 epochs of iOS updates and this app still just freezes whenever I open it. Total time of usage is around 3 times in 45 days it has not completely frozen upon launching the app. From iOS 17.6.1, 17.7, and now 18.0 all production installs this app just will NOT function. When it works, it’s ok
Response from developer
We’re sorry to hear about your experience. Please send your account details to support@toddleapp.com so we can check what’s happening and assist you further. We’re here to help!
