Toddle Family User Reviews

Customer Experience

Positive experience18.9% of reviews
Neutral5.7% of reviews
Negative experience75.5% of reviews

~ Based on 53 written reviews from the US App Store.

Is Toddle Family Safe?

Toddle Family has mixed safety signals based on user ratings. AppsHunter Safety Score for Toddle Family is 51/100.

This assessment is based on 50 user ratings, with an App Store average of 2.2/5.

Safety Analysis

24.0% of ratings point to a safe experience
8.0% of ratings suggest some concerns
68.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for Toddle Family.

Is Toddle Family Legit?

Toddle Family appears to be a legitimate app. AppsHunter Legitimacy Score for Toddle Family is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good enough

Does the job fine ig?

Impossible to know how to use it

As a parent, this app is absolutely impossible to use. I spend ages trying to figure out what something is called or where to find it. And simple actions like marking a kid absent takes WAY too many clicks.

And, don’t get me started on how many times it crashes

Doesn’t work

This is absolutely the worst app to connect parents to schools. It straight up does not work.

Horrible

The app rarely works, my children hate it, and their teachers hate it. Riddled with technical glitches, bugs, and teachers struggle with using it. Other apps are not nearly so buggy.

Horrible app

This app is so hard for students to use. It is so confusing, and it doesn’t work properly. Things keep on getting deleted and it is affecting our grades.

Not functional / disappointing

App does not allow me to communicate with my child’s teacher for the current year only from last year. I mentioned the problem to the school, they said they told the app but still no solution or help.

Notifications not working!

Since the last update, notifications have not been coming through at all. Unless I open the app and look for updates, I do not see anything. Definitely need notifications when teachers use this app to communicate with their students parents! Please fix ASAP!

너무 느려요

너무너무 느려요

Parent and child in different region

Keep getting an error that parent and child are in different region. Tried going to app support, but the App Store link takes me to Toddle marketing website.

Useless

Constantly getting child and parent are in different region error. Will be campaigning to school to move to an app that works.

No messaging alerts!!!

How on earth is this suppose to function as a communication platform between parents and teachers when there are NO settings options for notifications or alerts when a new message comes in????!!! It doesn’t even forward messages to email?? We were much better off on Seesaw and I’ll be lobbying my school to find another platform as this is a waste of time
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i don’t understand

look, my school has given me a login code. HOW AM I SUPPOSED TO USE IT? SHOULDNT THERE BE A OPTION SAYING LOGIN COOD?

Response from developer

Hi! If you’re using the Toddle Family App, the code is likely an invite code to set up your account and link it to your child’s details. For help, please email us at support@toddleapp.com—we’re happy to assist!

Unable to open app

I am suddenly unable to open the app. When I click it, it opens for 1 second before crashing. I’ve deleted/resintalled app, restarted my phone, etc but it still doesn’t work. No way of contacting the developer either.

Response from developer

Sorry for the trouble! For any issues, you can always reach out to our support team via the web platform or email us directly at support@toddleapp.com with the details. We’re happy to help!

Terrible app

Hard to navigate, updates always makes the app shut down and not open.

Response from developer

Sorry for the trouble! Please share more details at support@toddleapp.com so we can look into this and assist you.

0.30 crashes upon launch-will not open

Can’t get the messages from school because the update is borked

Response from developer

Hi, the messaging issue was fixed within a day. Is it still happening for you? If so, please reach out to us at support@toddleapp.com so we can help!

App not working

Won’t open at all

Can’t open since update

Pls fix!!!

Toddle not working after the update !

Toddle not opening at all after the update !!

Privacy Concerns

The app requires full access to all of our thousands of personal photos for us to be able to download the photos posted by our teacher. This is a huge privacy concern, should be a quick and simple fix, and it appears the developer has been promising this quick fix for a year now. They recently emailed me that the full access requirement would be removed on Oct 22, but that day came and went with no change. Then they stopped responding to me. Sounds like the same empty promises over and over again, so very concerned about what they are doing with people’s photos. I will be requesting we re-evaluate our school’s use of this app for this single reason.
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Response from developer

Hi, we're actively working on enabling limited access to photos. The feature is ready but faced policy issues with app stores, which we’re resolving. It’ll roll out by end of Nov/early Dec. We’re COPPA & FERPA compliant, ensuring your privacy. For details, visit our Privacy Center or email us at support@toddleapp.com—we’re happy to assist!

Flaws in the app

Why do I have to share pictures of my entire contents of my phone in order to save a photo of my child on the app?

Response from developer

Thank you for your feedback! This was part of our old flow, but we’ll soon release a feature by December to enable limited access support for media. For more details or assistance, please reach out at support@toddleapp.com.