Scam
The claw grabs the prize every time then goes back and drops it. A full scam don’t use this app or put money into it!
Wow
It deactivated my account! And it only revives one account it is so unfair and I believe that if you don’t wanna get kicked out you shouldn’t do laws this
장난질 심함
집게 강도가 너무 낮고 이동이 조금밖에 안됨 다른앱 많이 써봤는데 상술 최악인듯
쓰지마셈
쓰지마셈
A waste of time.
I originally gave this app five stars because saving the free daily gems felt rewarding. After saving over 1,900 gems, I used all of them and won nothing. The machines also lagged, and gems were deducted during plays that didn’t respond properly. The odds feel extremely low, and the experience left me feeling like weeks of saving were pointless. I can’t recommend it.
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Company is a complete scammer and lag issues
I tried to be fair but after playing so many times, their game is always lagging and you have to record your own plays to prove games lag out or you get maintenance mode and lose your sessions after spending more than a $1000, their customer service is no help and just says your out of luck on future plays now. Avoid this terrible company and app and you might as well go to Japan and played there or go to your local claw machine business like Round1. This place is a negative F
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Ehh
If you ever want to feel worse about anything, just play some of this (especially if you can’t afford to throw money around). If you rely on tickets alone (may take a few days to get enough to actually win something— only to get cut off and watch someone else take the prize you’ve been working on. Saw the same guy hogging a machine for hours just scalping prizes like crazy. Honestly every single time I open this app I get a pit in my stomach and my hart sinks. Makes my day even worse, so I don’t know why I even try…
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A good but not best game
It’s a okay game unless you got real good luck and if you know how to get enough points and all that but it’s just not the best Lila they say.
App does not update
Try over and over as game demands update for play. I already have 2 prizes waiting and gems for play - but no access to the app. It just keeps throwing me back to update … and I update and it says update over and over again
Nope
Such a scam, I waited in a reserved queue for a figure(I was 3rd in line) and the person playing was NOT using the crane for a solid 2 minutes. The game did not switch the turn onto the player and the crane looked almost frozen, Until after 5 minutes I finally decided to leave the queue, only to click back on the figure not even 5 SECONDS LATER, and the prize was won(I checked the video it shows of the previous player winning the prize, and the position of the prize was NOT in the same position when I previously clicked off, it looked like the same crane game, but at a different time)
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Updated review
It’s been a while since my last review, and this review needs to be updated again for the third time.
More players are leaving TokyoCatch because of the scammy tendencies this company loves. These machines are comparable to slot machines as the three-prong claws are set on a payout rate rather than actual skill. Two-prong claws are weak, I’m highly doubtful they can even pick up a pencil. And the prizes are presented in a way that makes them seem they are about to fall when in reality they are wedged in the bars with such a force by the employees that it would take 50$ plus to actually push the prize through with the weak claw.
Also, connectivity issues are still persistent. If you lose connection you face the possibility of losing the machine and being kicked to the back of the line while the “vultures” take your prize.
Yes, there is a community of people around this game that just sit in the app all day and only queue in line when they see someone actually spending money to get a prize. And if you don't give them the machine they claim you are a “whale” and complain how you should have given up the machine because they are the bigger fans of the franchise of the item therefore they deserve to have your prize. 🙄
If you want to play for free, you get a free ticket every day that expires in 24 hours. But, some prizes cost more than one free ticket to play. This company keeps walking backwards and I am expecting to hear of its shutdown soon with these awful practices and its toxic community.
More players are leaving TokyoCatch because of the scammy tendencies this company loves. These machines are comparable to slot machines as the three-prong claws are set on a payout rate rather than actual skill. Two-prong claws are weak, I’m highly doubtful they can even pick up a pencil. And the prizes are presented in a way that makes them seem they are about to fall when in reality they are wedged in the bars with such a force by the employees that it would take 50$ plus to actually push the prize through with the weak claw.
Also, connectivity issues are still persistent. If you lose connection you face the possibility of losing the machine and being kicked to the back of the line while the “vultures” take your prize.
Yes, there is a community of people around this game that just sit in the app all day and only queue in line when they see someone actually spending money to get a prize. And if you don't give them the machine they claim you are a “whale” and complain how you should have given up the machine because they are the bigger fans of the franchise of the item therefore they deserve to have your prize. 🙄
If you want to play for free, you get a free ticket every day that expires in 24 hours. But, some prizes cost more than one free ticket to play. This company keeps walking backwards and I am expecting to hear of its shutdown soon with these awful practices and its toxic community.
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Bad customer service
App doesn’t work but they’ll blame you for it and repeat the same line over and over like it changes anything
A genuine game
I just started getting into figure collecting recently and I downloaded a bunch of arcade apps to win something, most of them felt rigged or impossible to win like Toreba which honestly I don’t recommend at all, but TokyoCatch isn’t like that at all, it’s actually really fun , it can be strategic at times but that also adds on to the experience, my figure just arrived and I’m
Very pleased not just by the fast delivery and the authenticity of the figure but customer support, they reply to emails, they’re very forgiving and kind people, I almost lost my account and they helped me ! If you’re into anime and figure collecting I very much recommended this app! Also , the game is super smooth and not choppy at all compared to other crane games which I really appreciate.
Very pleased not just by the fast delivery and the authenticity of the figure but customer support, they reply to emails, they’re very forgiving and kind people, I almost lost my account and they helped me ! If you’re into anime and figure collecting I very much recommended this app! Also , the game is super smooth and not choppy at all compared to other crane games which I really appreciate.
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Very fun
If you have the skills or not you will really enjoy this game.
Problème paiement et envoie coûteux
Je ne peux plus payer des gems via l’application, je suis obligé de passer sur internet.
Changement en début d’année où l’on doit avoir trois figurines pour un envoi gratuit c’est de plus en plus décevant….
Changement en début d’année où l’on doit avoir trois figurines pour un envoi gratuit c’est de plus en plus décevant….
Response from developer
Hi there! Thank you for your feedback. Please kindly understand that shipping adjustments were made as part of ongoing operational and platform policy considerations. However, we truly value your opinion and understand how frustrating these changes may feel for long-time players. Regarding the gem purchase issue, we would appreciate it if you could contact our support team at support@tokyocatch.com so we can investigate further and assist you accordingly.
Horrible
In my opinion at least this app is trash a lot of the figures won’t let you even move them for instance the rem figure when I even tried to grab it with the claw it didn’t move one bit -_-
Used to be good
They changed the free shipping to require a minimum of 3 prizes. Even if you spend money to win a prize they will now charge you $20 USD to ship it
Scam
You have to pay either way to get anything.
Weak claws
The claw lose strength, so you need to spend more gems to win the prize
Lack of Service - Spend money but your items are not guaranteed if the shipping companies lose it
Update: IT'S BEEN TWO MONTHS SINCE MY REPORT. YOUR CUSTOMER SERVICE SUCKS. This app is not a scam - the prizes are real and do get sent to you... BUT the service is lacking. I have been waiting on a shipment since December, and I have been going back and forth between both shipping companies and TokyoCatch, and there is NO assistance whatsoever. This app has a term that says they are not liable if items do not get sent to you. KEEP THAT IN MIND BEFORE YOU SPEND MONEY! What do you mean I spend money to win prizes, pay for shipping, and then there is no assistance whatsoever because they use BAD NOBODY shipping companies to save money. I have sent proof I have contacted all THREE shipping contacts, with EACH ONE saying the packaging is now missing, that I had sent to TokyoCatch as proof.. AND I'M STILL WAITING FOR A RESPONSE A MONTH LATER!!! BFFR!!!! Just tell me I won't be seeing my items at this point. I'm moving off this application for poor practices. I regret spending every single cent on this app. Do yourself a favor and find another crane app, or better yet just go to your local one.
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Scam it’s the worst
I literally picked up the prize and it just fell, then they always say it’s free but it’s not.. they ask money all these ppl want is MONEY .
