Easy to use
Works great
Scammers
Scammers,
Easy to use
Do not have to wait for bill to come in the mail!! Very convenient.
Terrible System
Unbelievable that you need more than your license plate to check any outstanding violations. If some stranger wants to pay my tolls, that's fine by me. New York State would rather have you guess down to the week when you think you might've missed it so they can run up the balance and charge you as much as they can.
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Scammers
Tolls NY be charging for tolls you never crossed
Bad
AppSometimes going crazy and made change password lot of time and overcharge
⭐️⭐️
Love this app it’s quick and fast
Mykel L
The best app for making toll payments is easy
No support with errors charging my accountwith
I had always had good experience up until about 3 years ago. My transponder was somehow used, even though I have both the transponders with me going through the US in areas I have never been. I asked for them to review and look at the photo to see if it was my vehicle. They never did and never got back to me. Last March I called and the support staff told me it was too late to complain even when I originally complained in the past. They were rude. I used to get great service when calling in but it has been bad and I don’t know if it’s new contract or people. Unfortunately choices are limited. Put the minimal on your account and all cars until you need to use it again them insert your plate for that trip. Just bad not give a care attitude by staff. To this day, although I put another request to be reviewed I have never gotten a call. Use one of the other passes which I will do but have to hit all the states I go through.
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Violation dispute
Awful experience, I was told I could dispute through this app, never traveling to NY again, ridiculous. First bill I got and it was a violation, so I paid $55 for about $4.90 bill, absolutely absurd
Needs improvement
App is generally slow moving and stale. I tried to submit an Apple
Pay payment and it didn’t go through multiple times and just kept reloading even though the authorization showed done.
Pay payment and it didn’t go through multiple times and just kept reloading even though the authorization showed done.
Check your mail
Even though you have an E-ZPass, it doesn’t necessarily notify you about toll violations, allowing them to sit and accumulate. What could have been a $10 toll ended up costing me $75 after late fees. E-ZPass clearly knows when you cross the bridge, but if there’s a hiccup with your transponder or it fails to scan correctly, you can still end up receiving a toll violation in the mail. I got E-ZPass specifically to avoid situations like this, but unfortunately, there doesn’t seem to be enough redundancy in the system to prevent these issues, especially given all the vehicle information I’ve provided.
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Dispute not available
Terrible app. Doesn’t have any ability to dispute a toll violation never gonna travel through this trash date again.
Extortion
You people need to do better. Stealing people’s money isn’t the way
They will take huge amounts out without you knowing
Every 3 months the auto pay changes from $25 replenish amount to $300 and I can’t pay rent due to that DO NOT DO AUTOMATIC PAYMENTS!! Customer service says it evaluates your usage and changing and takes out a large amount. If you live paycheck to paychecks NYS will screw you over . Be careful this Ez-pass wish there was another alternative. A class action lawsuit. Should be opened against them for doing this!!
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Scam
They will take still bill you in the mail even if you use the ez pass.
I
“This is such a terrible system. I can’t even make a payment with my own card
Very hard to access at times
Now, if you just login to tolls New York and put your license plate number, it won’t work. I literally have to go back in my emails find the toll numbers or other information to put it in. It’s like you want us to be late. Probably one of the most difficult apps I have to deal with specially when you’re late fees are as absurd as you make them. I’m a very honest guy, and this is an honest opinion. I hope you make this app easier to access.
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Everything digital sucks
Everything digital sucks but this app sucks less than other ones because it is useful and functional for most important ez pass applications
Very work
Nice app
