Horrible Bad
horrible and bad very bad design, the application works halfway and sends you to an external website, the UX and UI are of the worst quality. The service is bad, I booked a class, the teacher never responded and they didn't refund my money. It's the worst I've ever seen.
Amazing Tonara
Tonara is the best music app ever, In fact it is better than Simplypiano. When you get five musical notes for reaching new levels I don't know but I bet it's cool. If you want to tell your teacher something very exciting and you can't to music class right now, you can text and they will know right away. You can earn points easily, and the Play for fun task lets you play however you want. Thanks.
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A glitch
There is an exploit. You can keep a video on next to it and it will track the time of the video as the time of you playing. It hears sound so it assumes your playing it. This exploit can allow people to get thousands of points by putting it next to a 10 hour video for a long time. I know you can’t fix this but that exploit can ruin your app. Other than that it’s ok I guess.
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App crashes
The app crashes. I’ve uninstalled/installed it several times. I’ve shutdown/rebooted my phone several times. Ever since its last update, the app no longer works (though it says it should work with my iPhone 6).
latest update broke it, now it force closes
please address so we can update the review to a better rating. It was working well for us before the 'bug fixes'. ipad mini model A1489
Whenever I post something it is sent to every group that i’m in please fix this its very annoying.
Whenever I post something it is sent to every group that i’m in please fox this now it’s very annoying.
Organization
The app has good intentions but many things still need some major work.
1. The stickers are all disorganized and repetitive
2. Practice sessions assigned do not register again bug fixes
3. Communication alerts should be added with parents maybe a confirmation
4. Tonara lesson requests are a joke. Kids requesting free lessons. People out of time zones wanting lessons at 2 am. Lessons need to be verified through email to make sure it’s an adult ! After all who is going to pay for them .
5. I think the format needs some new skins or have some artistic variety to each students assignment page. To let them change their colors or themes. It gets boring. After all this is an app for artistic people .
I have used for 2 years .. everyone is over it
1. The stickers are all disorganized and repetitive
2. Practice sessions assigned do not register again bug fixes
3. Communication alerts should be added with parents maybe a confirmation
4. Tonara lesson requests are a joke. Kids requesting free lessons. People out of time zones wanting lessons at 2 am. Lessons need to be verified through email to make sure it’s an adult ! After all who is going to pay for them .
5. I think the format needs some new skins or have some artistic variety to each students assignment page. To let them change their colors or themes. It gets boring. After all this is an app for artistic people .
I have used for 2 years .. everyone is over it
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What’s up with the coins
Been using this app a couple months and it really motivates me to practice by beating my peers with my points, however I have 705 coins that I don’t know what to do with. Lilly says it should be available in the near future but that was months ago. I know coding and stuff is hard (I’ve done it) but really I think it would be better to have like an info thing about what coins are for or something somewhere.
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Push notifications
Love the app but most of my students don’t receive the notifications even though they are on. If this was fixed it would be perfect.
This app is a game changer for teachers
I absolutely love it! I have been using for about a year. Yes, there are some glitches occasionally, but they are constantly improving the app and are very good about responding to feedback.
New challenges sent to students without permission
This latest update needs to be rolled back. Absolutely unacceptable to send lesson content to students that is both 1) potentially developmentally inappropriate and 2) without being able to to opt out or see the content from the teacher side.
Great but...
It’s an awesome and great app. Only problem is that it said to update it so I did. But when I went back on after, it had started over. Like it reset. Besides that tho, overall amazing
Bug
It pauses repeatedly even though you didn’t press the pause button.
Multiple Student Problem
The app continuously froze when I attempted to swap between students on the same device. Many of my students are from the same household, so this is a big problem. This is the reason I discontinued the use of this with my studio. Furthermore, as a teacher with my own children who are students, the app was rendered useless when I attempted to switch back and forth. I was recommending this app to other teachers, but since my students also take other instruments from other teachers this became a problem. This needs to be more user friendly for a multiple discipline studio and a multiple student household. I would love to give it another try, but I experienced so many glitches during the trial that I just cant justify spending the money to see if the problem has been rectified.
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Response from developer
Hi, thank you for your feedback, we have passed it on to our product team. Regarding your app freezing, can you please email us at support@tonara.com with more details as we'd like to look into this more?
Great app
It’s really a great app for student - teacher assignment track keeping. I use it with my library of songs and assignments that I reuse with other students. The desktop version is very helpful with all multiple uploads and the chat is also great to keep in touch with students. Occasional bugs with connectivity have been mostly ironed out from early versions. Best tool for my studio for many years now.
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sad
I don’t think I have gone a day without having some technical problems with Tonara, and I’ve been using it for a year.
1. Takes up 3 gigs of storage (how does that even happen??!) 2. Will pause when a battery notif pops up, I have lost many minutes to that. Why you may ask do I not charge my phone more often? Well it doesn’t matter because 3. Takes up a ton of battery life 4. Randomly moves my hours so it’ll combine today and yesterday’s into yesterday’s and Have none today 5. Unless you start another practice round your previous minutes aren’t tracked 7. Randomly doubles my time?? 6. WHY IS THE CHEERING SOUND SO LOUD AND WHY DOES IT GO ON FOR SO LONG
Why do I still use it? Well because my piano teacher requires it and also I think it is a great way to link the teacher and student. But please, just make it a time keeping app that doesn’t take up so much space and can keep track of the time in the background so that battery notifs don’t pause and/or so people can read music from the device while tracking at the same time
Just wanted to leave this review now after a year because I once again lost a lot of time and I’m so done...
1. Takes up 3 gigs of storage (how does that even happen??!) 2. Will pause when a battery notif pops up, I have lost many minutes to that. Why you may ask do I not charge my phone more often? Well it doesn’t matter because 3. Takes up a ton of battery life 4. Randomly moves my hours so it’ll combine today and yesterday’s into yesterday’s and Have none today 5. Unless you start another practice round your previous minutes aren’t tracked 7. Randomly doubles my time?? 6. WHY IS THE CHEERING SOUND SO LOUD AND WHY DOES IT GO ON FOR SO LONG
Why do I still use it? Well because my piano teacher requires it and also I think it is a great way to link the teacher and student. But please, just make it a time keeping app that doesn’t take up so much space and can keep track of the time in the background so that battery notifs don’t pause and/or so people can read music from the device while tracking at the same time
Just wanted to leave this review now after a year because I once again lost a lot of time and I’m so done...
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Response from developer
Hi, we appreciate your feedback and apologize for the frustrating experience you've been having on Tonara. If you're still experiencing technical issues, please reach out to Lily via the platform for more support. In addition, we've passed your feedback along to our team so we can better improve the app.
Best app ever!!!!
This is really the most amazing app that I have used! My students are very motivated and the leaderboard feature keeps motivating them even more!! I’m ready to continue teaching them with Tonara Studio app
Been using for 7 months, practicing bug still happening
Ever since the pandemic started, my piano teacher had been using this app. From the start, it seemed pretty fun; however, as time went on I noticed the amount of bugs in this app. Several were fixed after the first few months using it; however, one infuriating bug has still been going on. So almost every single week for the past 7 months I’ve had to redo an assignment because the total amount of practice days would not be counted. A big example of this happening is on day one practice; where the app shows I completed a certain assignment on the progress meter, but the total amount of practice days never goes up. I will try to write a more positive review if this big is fixed.
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Response from developer
Hi, can you please message Lily via the app so that she can assist you directly in this. We'd like to understand what's going on so and see we get it resolved so that you have a productive and enjoyable experience on Tonara.
So many problems
I was really wanting to like this app. It’s so full of problems, and every time I contact customer support, they want me to spend 30 minutes explaining every detail of the problem to them. I’ve asked for a refund for many weeks now, and they just keep ignoring the problem and making me prove every problem. The app crashes, recordings don’t load, recordings are of bad sound quality (despite my use of a $250 Blue Yeti mic), the sound files are empty, the compare recordings frustrate students by always giving Ds or Fs, the practice time doesn’t record, and now my assignment changes aren’t saving. Literally NO feature works on this app. The problem is, I’ve got several hundred recordings in the app that I now have to download to my PC in order to quit my $25 subscription before I can quit! Oh! And the downloading to my own PC wasn’t working, so I had to beg for an in-person conversation with Tonara just to prove to them this wasn’t working. They did help me figure it out, but it took more than a month for them to give me some help. Tech support is HORRIBLE. All you can do is “text Lily,” and you get no answer to your questions/problems. After 24 hours, she answers you by asking another question. These people don’t know what they are doing. They are taking money from teachers during an already difficult time and NOT providing any of the services that are promised. And when you have a problem, they turn around and blame you for it.
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Response from developer
Hi, we’re sorry to hear about the frustrating experience you had on Tonara. We appreciate the feedback that you’ve left as this will help us improve the app, as we’re working around the clock to give all of our users the best experience possible on both the app and web platform. In order for us to help troubleshoot what’s going on, we do need to gather more information so we can best understand how to solve issues and move forward. Regarding some of the specific issues that you’ve mentioned, we’d like to analyze this more. Can you please email us directly at support@tonara.com so we can have a look and see that we get these solved.
Fun but bug in leaderboard
When I checked the leader board and I had 5635 points and I asked myself why was it 3000 points below because I checked how many I really had but I had 8635 points! Pls fix it!
