Toolr: Work time clock tracker appears to be a legitimate app. The AppsHunter Legitimacy Score for Toolr is 88 out of 100 points across 7 verification signals from App Store and developer data.

Toolr User Reviews

Name: Toolr: Work time clock tracker
Rating: 4.2 (358 reviews)

Toolr: Work time clock tracker

Toolr, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience45.7% of reviews

Neutral5.7% of reviews

Negative experience48.6% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Summarized from real user reviews of Toolr. Based on 358 reviews and a 4.2/5 average, it highlights the 10 positives and 18 negatives reviewers mention most about this Business app.

Positive things

👍Great foundation for an app
👍Easy to use for employees
👍Good for tracking hours
👍Simple to use
👍Works great for side jobs
👍Intuitive interface, updates in real time
👍Very convenient and user friendly
👍Great for individuals and contractors
👍Amazing app to track employees time
👍Great service and easy to install

Negative things

😞Not a free app, hidden subscription
😞Billed after cancellation
😞Scummy practice, pulls access without warning
😞Unreliable and clunky, sync issues
😞Terrible app, full of bugs
😞Charged after cancellation, no response
😞Annoying calls after download
😞Requires excessive personal information
😞Cannot delete from phone
😞Impossible to edit hours
😞Lost all data after update
😞Overwrote current time and reporting
😞No help button or support
😞Worst software experience
😞Incompatible with non-Apple devices
😞Poor customer service experience
😞Employees can see each other's pay
😞Setup process has bugs

Is Toolr Safe?

Toolr: Work time clock tracker appears mostly safe based on user ratings. AppsHunter Safety Score for Toolr is 83/100.

This assessment is based on 358 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.1% of ratings point to a safe experience

5.0% of ratings suggest some concerns

15.9% of ratings point to a risky experience

~ Based on 358 App Store ratings for Toolr.

Is Toolr Legit?

Toolr: Work time clock tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Toolr is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not free

Downloaded this and after going through several screens it asked me for subscription. No limited access free version whatsoever! That’s a few mins of my life I’ll never get back. If you’re willing to sign up to a free 7 day then go ahead and try, looks good but I wasn’t able to try without agreeing to at least £8.33/month.

The real LukeSkywalker

3 years ago

HORRIBLE COMPANY

We originally used this app for our less than five employees. we canceled them in October 2020. they have actively billed through recurring payments our company account every month including September 2022. we have notified them several times and never get a response by phone or email. this company has ripped us off of over $500 just since April 2021 as far back as I can go at the present time in my banking. do not mess with this app and less you intend to give your money away and be robbed!!!

lv1nother

4 years ago

It isn’t a free app

When I downloaded the app there was no mention of a trial period or anything and I opened it one day and it was asking for a subscription. I am self employed and was just trying to keep track of my hours, and it isn’t worth it to pay for just my stuff. Worst is that they didn’t clearly mention that it was subscription based till they we hiding my info.

DaveyGfromNYC

4 years ago

Fix the set up process

When it wants me to set up the location it has writing over the location button and it won’t let me tap the button so I can’t even finning setting it up

Splinter Sprinter

5 years ago

Scummy

They pull access from you after you’ve been using for a while, with no warning, putting all time sheets behind a pay wall. Scummy .

minmomosho

5 years ago

Wow

Loving the app so far. You can tell it’s a newer app but of all the apps that I’ve researched and tried, this is the best I’ve seen. Don’t get me wrong, there is still a lot of room for growth but I can see it get there. It has a great foundation and if the developers continue to work on it I see it blowing up. Great job!!!

pono909

5 years ago

Wish I looked at everything before download

I’m using this to track my hours and income per week. So I’m pretty much the only employee. I was using the old app before learning that a new app was created. Everything was fine till part of the app stopped working because I didn’t subscribe on the website. Wish there was a set cost like that old one for people just trying to track there own hours.

Chronologic

5 years ago

Worst yet

Being in the customer service industry taking care of our customers is our number one priority. Trying to work with Bridget and the time sink team has been one of the worst customer service experiences of my life. When I called to let them know that all of my employees can see how much each other made, which anybody with a brain knows that that’s not a good thing, the only person that could help me was on vacation and could not fix the problem when I tried to report the problem there was a bug and I was not able to report the problem. She told me I would get a discount and when I decided not to renew and needed to send my reports to my accountant made me pay for an entire month and would not offer to reimburse me even though I do not want to use this app. When I asked her who was in charge of customer service for this company she hung up on me. I tried to call back several times and she sent me to voicemail. If this company does not recognize that employees seeing what each other make is a problem and doesn’t make it their number one priority to fix that problem immediately they obviously don’t know how to run a business. And before you ask yes I went into settings and clicked all the things that my employees should and should not see. I am canceling my subscription and I want my money back!!!

happylife86

6 years ago

Device compatible

Would be a great app if it catered to more that just apple devices. I have employees who don’t have apple devices. It has some functions that I like. It can use some fine tuning but overall is ok

yes im rotten

6 years ago

trash app and support

send emails back lol

dobetter54

6 years ago

Great

So far it is great ,
Question: how do I change the start of the work week from Monday to Tuesday?

Update may 10,2020
I did not use the app for two months in fact I deleted because I do not need it anymore. Why I am still charged 9.99/month?

Ibnahmad69

6 years ago

Response from developer

Thank you! You’ll want to log into the website (www.timeclocksync.com) then in the settings section you can adjust what day you would like your work week to start on. Email us at support@timeclocksync.com or call us at (971) 249-2153 with further questions!

Unreliable and clunky

This app was fantastic before they updated it to the latest major version a little while back.

Company-wide, we have constant sync issues where an employee will ‘punch in’ but the system doesn’t register the action (and there’s no confirmation in the app!) so the employee’s hours are not tracked. This happens at least once a day across our company, forcing our employees to be constantly double-checking to make sure they are actually punched in or out - completely defeating the purpose of this app.

We are on the hunt to migrate to a different system, and hopefully save our office staff the headache of fixing daily sync issues.

HailCorporate

7 years ago

Response from developer

Thanks for your feedback. We’re sorry to hear you’ve been having sync issues, that’s understandably frustrating. We are aware of a few problems introduced with our most recent update, and have since carried out an entire system rewrite that will tremendously improve the speed and reliability of the app. Keep an eye out for the update coming soon! We hope you’ll stick with TimeClock, giving us an opportunity to remedy the problems you’ve experienced. We sincerely appreciate your time and business. And as always, if we can be of any help please email us at support@timeclocksync.com.

Terrible App

The positive reviews for this app must be bogus because this is literally the worst app I’ve ever used. It’s full of bugs. Doesn’t even add hours correctly, we had to add up hours manually with a calculator to get real figures. What else is wrong...I canceled the service months ago and they keep charging me. When asked to stop charging me I get no response.

ZZ phono

7 years ago

Response from developer

Hi, thanks for sharing your feedback. We’re sorry to hear you had a negative experience with our app. We have since fixed some bugs that were a problem in our last release. Our system has been significantly improved, so if you ever need a timekeeping solution again we hope you give us another chance to support your business. As for your card being charged after cancellation, that should not be the case and we’d like very much to fix this. If you’re still experiencing this, please email support@timeclocksync.com. If we find charges were issued incorrectly we will always issue a refund.

So annoying!

They wouldn’t stop calling me after I downloaded the app I finally had to block all the numbers they called me on.

babbbbyyymamama

7 years ago

Excelente

Very good

silva cunha

7 years ago

Good

I like this app , but I wish I could customize it different for my cleaning business.

Adriano Redante

7 years ago

Requires personal information

Requires your full name, your email, your phone number, website, what kind of business you're running. I guess they forgot to ask for your Social Security, your mothers Maiden name, DOB, criminal record, Address etc.

here is your nickname enjoy

7 years ago

Response from developer

Thanks for giving us the opportunity to provide you with more context regarding the information we collect. You’re among the first customers to feel uncomfortable with sharing this information, so this is an important opportunity for us to open our doors! We are committed to being completely transparent about the information we ask you for, and how we utilize it. Most importantly, your information doesn’t leave our company. It is used exclusively to help us best support your business. In an effort to build a trusting relationship with the businesses who utilize our tool, we’d like to know your name! This helps our communication with you be more personal. We’re a small company, and we genuinely want to get to know our customers. Next, we ask for your phone number to provide you with the highest level of customer service possible. We offer 1:1 support with personal representatives to help you configure the app, ensuring you get the most out of your free trial. We’ve learned a quick conversation is the most effective way to do this. Knowing your company’s public website helps us understand your businesses’ needs, and most efficiently utilize your time as we help you get Time Clock up and running. We’re a business that strives to find the best way to help you, so knowing this basic information does just that. If you have additional feedback or questions, please shoot us an email at team@timeclocksync.com. Also, if you want to email us your DOB and address we’ll certainly send you a birthday gift :)

Bad

Don’t even try to download this app. If you don’t have a website or other various information you can’t get out of it and you also can’t delete it from the phone.

fcabrini9

7 years ago

Forgot password

I forgot my password how do I reset?

trae1980

7 years ago

Terrible

By far the simplest app that makes you work hard. Log out and you will never get back in because you can't just sign in they created a new and improved way to not get back in its actually brilliant

J-e-e-v

7 years ago

Response from developer

Hi Jeev, very sorry for this inconvenience. We’ve since updated our password and username recovery mechanism. You’ll find it at the login page of our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.