Great App Except When Not
I have several somewhat critical devices in this application. It is very challenging if they accidentally get turned off. One oddity I did find with this app is that often it will refocus the current item and there have been many times where I have turned off a critical device instead of the intended device. Fortunately, I’ve caught the error and turned it right back on again and minimize the damage.
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Mr
being able to control outside the local network
Scheduling
30 nos of schedule task is not sufficient in crease it to 100
Nathan
It works perfectly!
Not bad but……
Stopped working and had to re-pair after 8 months. Not the worst if you are next to the lights. But when you buy remote lights, I would think it’s because you are not always currently at that location. If you live in the same spot I would give 5 stars. But because I had to drive 5 hours to repair. Not the best
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Very good!
So very good!
Honestly nothing to say
When there is an app and a hardware with no issues you could give easily 5 stars. And this one is for sure 5, no issue at all hardware and software after 3 years of use. If you change the look of the app it will be good cause it looks old. the options in the app made it the best app ever especially the countdown timer option is awesome.
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5 stars easily!!
If the team can build the app so it’s works on Apple Watch?!
And,
Make more dimmers and wifi wall plugs available on the the market in Canada, please?! I would outfit my entire home with your product!!! Bought the TOPGREENER products on Amazon originally.
Awesome!! Even after 3yrs. Still works perfectly.
And,
Make more dimmers and wifi wall plugs available on the the market in Canada, please?! I would outfit my entire home with your product!!! Bought the TOPGREENER products on Amazon originally.
Awesome!! Even after 3yrs. Still works perfectly.
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Simple programmable plug.I use it for a recirculating pump .
It’s fantastic
Can’t set the location
I followed the instructions to change the device location, but the app always saves my current location instead of the location I selected on the map. Therefore, the temperature estimate is always 5 to 10 degrees different from the actual temperature where the device is.
Thus, it’s impossible to set up the smart automation based on temperature.
Thus, it’s impossible to set up the smart automation based on temperature.
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Good stand alone application
I was not able to connect the interruptor with Alexa which was part of the objective.
But as a stand alone application is good.
But as a stand alone application is good.
Honestly nothing to say
When there is an app and a hardware with no issues you could give easily 5 stars. And this one is 5 no issue at all hardware and software after 3 years of use. If you change the look of the app it will be good. But the timer option is awesome.
Buggy. Device’s intermittently lose connection.
If this system worked consistently, that would be great, but it doesn’t. The devices constantly lose connection and need to be reconnected to Wi-Fi. It’s not a problem with my Wi-Fi. I have a very strong mesh system. I have 88 Topgreener devices (switches, dimmers, plugs and relays) installed so my connection issues are not isolated to just a few devices; it seems that all devices are unreliable.
The app could also use a UX update. When you have 20 or so rooms the slider menu is really not ideal. A list menu would be much better when you have this rooms configured.
The app could also use a UX update. When you have 20 or so rooms the slider menu is really not ideal. A list menu would be much better when you have this rooms configured.
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Stop
Stop harassing me for feedback
Very hard to maintenance
I lose control at lest once a week and it is very hard to restart
Not a fine wine
With age, apps and products should get better. Not this company. When this company’s first products came out, it wasn’t difficult to setup and connect to Alexa echo devices. I just bought a set of wall plugs like the ones I bought before, but they will not connect with the new app, the olds don’t connect, only one switch connected to the app and I can’t share it with my Alexa app. No online help solves my problems. I’m never buying another one of these again. I’m literally going to replace the of 25 devices that I got working with a name brand stuff that will work seamlessly with my echoes. What a pain.
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Doesn’t lock in your location time zone!!
If you are traveling in a different time zone, let’s say in the other part of the world, your lights will go on/off in your traveling time zone and not the time zone of where you live! I tried stopping location access while I was traveling but it keeps on using the time zone where I am at and not the time where it should be be.
Also, during a power outage, the switches are very finicky and the light brightness usually goes to 0%.
Also, during a power outage, the switches are very finicky and the light brightness usually goes to 0%.
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More options
It would be nice if these devices could work with Apple HomeKit, Google and Samsung automation. I get the feeling it only works with this app on this phone.
Not able to scroll monthly usage
Still not able to scroll monthly usage page on an iPhone SE. Please fix.
Account Went Missing After 2 Years
My phone offloaded the app so I re-downloaded it. Upon opening TG, I was logged out. I tried logging back in with my email to no avail. When using the forgot password feature, it said my account “does not exist”. My account basically just disappeared into thin air after 2 years. Highly disappointing as I will now have to re-make my account and reinstall each individual plug.
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