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Totalplay

Totalplay

by Total Play Telecomunicaciones, S.A.P.I. de C.V.

314 ratings
152 reviews
🎬 Entertainment
📷 Photo & Video
Free

Details

  • Released
  • Updated
  • May 14, 2014
  • August 31, 2026

Features

Developer

Total Play Telecomunicaciones, S.A.P.I. de C.V.
✨Promote your app ✨
Totalplay screenshot #1 for iPhone
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Reviews summary↘︎
⭐152
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Access live TV, on-demand movies, and catch-up TV from anywhere. Manage your account, pay bills, and even use your phone as a remote. Enjoy WiFi optimization and free calls.

✓Watch live and on-demand TV
✓Catch up on missed programs (7 days)
✓Use as a TV remote control
✓Check balance and pay bills
✓Schedule recurring payments
✓Track technician's arrival
✓Optimize home WiFi coverage
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What users say

Summarized from real user reviews of Totalplay. Based on 314 reviews and a 1.9/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Entertainment app.

Positive things

  • 🔍Helpful for managing services
  • 🔒Secure authentication

Negative things

  • 🐛Frequent crashes and bugs
  • 🤖Poor customer support
  • 📵Unreliable app functionality
  • 🚫Mandatory biometric data collection
  • 🤔Confusing user experience
See all reviews

What's New in Totalplay

4.1.134

August 31, 2026

Nos esforzamos continuamente para optimizar la aplicación, mejorar su estabilidad y ofrecerte una experiencia cada vez más fluida. En esta versión: - Nuevo Home totalmente renovado: rediseñamos por completo la pantalla principal para que encuentres lo que necesitas más rápido, con un estilo moderno y una navegación más clara. - Buscador integrado: ahora puedes localizar contenidos de forma inmediata, facilitando tus búsquedas dentro de la app. - Reducción de tiempos de carga: accede en segundos al contenido y funciones que más usas. - Corrección de errores generales: solucionamos fallas para garantizar una experiencia estable y sin interrupciones. - Mejoras en la navegación: ahora moverte por la app es más intuitivo y natural. - Cuenta y pagos actualizados: renovamos esta sección para que gestionar tus datos y formas de pago sea más sencillo y agradable.

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User reviews

Most RecentHighest RatedLowest Rated

Solo se puede entrar con WhatsApp

Estoy bloqueado sin poder acceder a mi cuenta para pagarla. Sí o sí hay que usar un WhatsApp. Mi número no tiene WhatsApp. En la página Web hasta hay un boton que dice enviar por SMS pero cuando lo seleccionas sale un error y dice que no se pudo generar un mensaje de WhatsApp, luego llamas y ellos tanpoco te pueden dar acceso a la cuenta sin whatsapp. Ya que el boton de SMS existe en la página pero no en la app (y no funciona en ninguno de los dos), se ve que fue la gran idea de alguno quitar la habilidad. Pesima experiencia.
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Juan C ArgieJuan C Argie

Apenas funciona

En lugar de meter mas y mas ads dentro la app arréglenla primero. Por que pagar con una tarjeta sale solo a la tercera vez?
brigadirbrigadir

No funciona

Pésima app. Quiero cambiar mi contraseña de mi wifi y se cierra la aplicación. El internet tambien súper intermitente. Buscaremos opciones alternativas.
Ale2222224243357Ale2222224243357

Terrible

Terrible application you can’t even get into it after you enter all the required information, including a face scan by Zoom, which is a Chinese owned company
fhuhhghfhuhhgh

Fatal

La app no funciona para nada. Solo quiero pagar y no me deja!!
CarypickCarypick
See 147 more reviews

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User experience

🐞

Reported Bugs

4 issues

Login issues

Bug

Inability to access account information

Bug

Persistent crashing on launch

Bug

Incompatibility with non-Mexican phone numbers

Bug
✨

Requested Features

4 requests

Improved app stability and reliability

Feature

Better customer support options

Feature

Flexible authentication methods

Feature

Granular control over notifications

Feature

FAQ

What can I do with the Totalplay app?

The app allows you to watch your favorite programming, including live TV and on-demand movies, from any location. You can also use it as a remote control for your TV, manage your account by checking your balance, paying bills, and downloading statements. Additionally, it offers features like WiFi optimization and free calls.

Can I watch programs I missed with this app?

Yes, the app allows you to go back up to 7 days to watch a program you missed or want to rewatch. This feature ensures you don't miss any of your favorite content, even if you weren't able to tune in live.

Is there a cost to download or use the Totalplay app?

No, the app can be downloaded at no cost. The description indicates that it is free to download and use, providing access to various Totalplay services and features without additional charges for the app itself.

What are the main benefits of using the app for account management?

The app simplifies account management by allowing you to check your current balance, make payments, view detailed statements, and download them for your records. You can also set up automatic payments by domiciliating your card for recurring charges, making bill management more convenient.

Can I use the app to improve my home internet?

Yes, the app includes a feature to synchronize your equipment to maximize WiFi coverage in your home. This helps ensure a stronger and more consistent internet signal throughout your living space.