Comparison

Totalplay vs Cinépolis Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Totalplay

Access live TV, on-demand movies, and catch-up TV from anywhere. Manage your account, pay bills, and even use your phone as a remote. Enjoy WiFi optimization and free calls.

Highlights
  • Watch live and on-demand TV
  • Catch up on missed programs (7 days)
  • Use as a TV remote control
  • Check balance and pay bills
  • Schedule recurring payments
  • Track technician's arrival
  • Optimize home WiFi coverage
Features
Read full description

Todo lo que buscas en una sola app. Descárgala sin costo y lleva lo mejor de Totalplay adondequiera que vayas. Siempre hay algo que ver. La mejor manera de vivir la experiencia de Totalplay dentro o fuera de casa con tu familia o amigos. ¿Qué puedes hacer en nuestra app? -Ver tu programación favorita desde cualquier lugar. Desde programación en vivo hasta películas de estreno bajo demanda. Tú decides qué ver. -Regresar hasta 7 días tu programación para ver un programa que te perdiste o que quieres volver a disfrutar. -Sincronizar tus equipos para maximizar la cobertura WiFi en tu hogar. -Consultar tu saldo, realizar pagos, ver el detalle de tus estados de cuenta, descargarlos y más. -Administrar tus tarjetas registradas para realizar pagos. -Pedir comida a domicilio desde la app con nuestro servicio de delivery.

About

Cinépolis Go

Book movie tickets, view schedules, and access exclusive offers. Pre-order snacks and enjoy loyalty rewards. Explore diverse cinema formats like IMAX, 4DX, and VIP.

Highlights
  • Book movie tickets
  • View latest schedules
  • Exclusive offers
  • Pre-book snacks and food
  • Loyalty benefits and rewards
  • Explore cinema formats (IMAX, 4DX, VIP)
Features
Read full description

Your gateway to cinematic magic, right at your fingertips! 

Introducing the all-new Cinépolis App –Easily book movie tickets, stay updated with the latest schedules, save big with exciting offers and enjoy the convenience of pre-booking snacks and delicious food at Coffee Tree! 
Plus, unlock exclusive loyalty benefits and rewards with Club Cinépolis, because we appreciate you and our common love for movies!

At Cinépolis, we've got something for everyone. Explore our diverse range of movies across genres, from heartwarming dramas to thrilling action and everything in between. Explore Our Diverse Cinema Formats: IMAX: Witness movies like never before on the giant IMAX screen, with breathtaking visuals and immersive sound. 4DX: Feel the action come to life with 4DX, where your seat moves, and environmental effects make you a part of the movie. Dolby Atmos: Experience cinema with revolutionary sound technology for crystal-clear, immersive audio. Cinépolis VIP: Immerse yourself in opulence with our luxury cinema experience, featuring plush seating and personalized service. Cinépolis Onyx, powered by Samsung: Redefining cinema with cutting-edge 3D LED technology for an unparalleled viewing experience in India. ScreenX: Step into a new dimension with ScreenX, where the movie spills over the screen's edges. Junior Cinemas: Make family movie time special with our kid-friendly, fun-filled Junior Cinemas.
 Download our app today and let the magic of cinema come to life like never before. Your journey into the world of movies begins here!

Screenshots

Totalplay4 screens
Cinépolis Go4 screens

Verdict

The call

The clearest difference is rating: Cinépolis Go at 4.7 against Totalplay's 2.0. Cinépolis Go also leads on ratings volume (14K vs 333) and review sentiment (13% vs 2%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cinépolis Go holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Cinépolis Go has 14K ratings behind it against 333, so its average is the more settled of the two. Written reviews point the same way: 2% of Totalplay's written reviews are positive against 13% of Cinépolis Go's.

UpkeepUpdate frequency

Totalplay ships an update every 3 weeks, Cinépolis Go fortnightly. Both last shipped on October 29, 2026.

Scorecard3 real differences · 7 level
Totalplay versus Cinépolis Go: the parameters behind the verdict, then further details
ParameterTotalplayCinépolis Go
PriceFreeFree
Rating2.0 (333 ratings)4.7 (14K ratings) — better
Positive reviews2.4% of reviews13.4% of reviews — better
Number of ratings33314K — better
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size514 MB132 MB
Age rating12+9+
DeveloperTotal Play Telecomunicaciones, S.A.P.I. de C.V.BowEight Technologies

Customer experience

Totalplay

All ratings327 ratings
Positive23.5%
Neutral3.1%
Negative73.4%
Written reviews205 reviews
Positive2.4%
Neutral2.0%
Negative95.6%

Cinépolis Go

All ratings14,196 ratings
Positive93.4%
Neutral1.5%
Negative5.1%
Written reviews366 reviews
Positive13.4%
Neutral5.2%
Negative81.4%

User reviews

Totalplay

From 333 App Store ratings

What we love

  • 🔍 Helpful for managing services
  • 🔒 Secure authentication

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🤖 Poor customer support
  • 📵 Unreliable app functionality
  • 🚫 Mandatory biometric data collection
  • 🤔 Confusing user experience

Cinépolis Go

From 14K App Store ratings

Room to improve

  • 🐛 App crashes frequently
  • 🔒 Payment options not working
  • 🔒 Unable to use Apple Pay
  • 👎 Cluttered and slow interface
  • 🚫 App not functional outside of Mexico

Bugs and requests

Totalplay

Reported bugs

4 issues
  • Login issues
  • Inability to access account information
  • Persistent crashing on launch
  • Incompatibility with non-Mexican phone numbers

Requested features

4 requests
  • Improved app stability and reliability
  • Better customer support options
  • Flexible authentication methods
  • Granular control over notifications

Cinépolis Go

Reported bugs

4 issues
  • Inability to log in or create an account
  • Repeated errors when trying to purchase tickets
  • Incompatibility with non-Mexican phone numbers
  • Unexpected app crashes and freezes

Requested features

3 requests
  • Improve payment and login functionality
  • Allow access and usage outside of Mexico
  • Optimize app performance and speed

In-app purchases

None

Totalplay

No in-app purchases

None

Cinépolis Go

No in-app purchases

Questions

Is Totalplay free?
Totalplay is free to download, with no in-app purchases.
Is Cinépolis Go free?
Cinépolis Go is free to download, with no in-app purchases.
Which has better reviews, Totalplay or Cinépolis Go?
Cinépolis Go is rated higher. Totalplay averages 2.0 out of 5 from 333 ratings, while Cinépolis Go averages 4.7 from 14K ratings.
Do Totalplay or Cinépolis Go have ads?
Neither Totalplay nor Cinépolis Go shows ads.
Which is updated more often, Totalplay or Cinépolis Go?
Totalplay ships an update every 3 weeks, and Cinépolis Go fortnightly. Most recently, Totalplay was updated on October 29, 2026 and Cinépolis Go on October 29, 2026.

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