TouchNote Reviews: Is It Legit?

Customer Experience

Positive experience61.8% of reviews
Neutral5.7% of reviews
Negative experience32.5% of reviews

~ Based on 529 written reviews from the US App Store.

What users say about TouchNote

Is TouchNote Safe?

TouchNote: Personalized Cards appears safe based on user ratings. AppsHunter Safety Score for TouchNote is 96/100.

This assessment is based on 80,994 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 80,981 App Store ratings for TouchNote.

Is TouchNote Legit?

TouchNote: Personalized Cards appears to be a legitimate app. AppsHunter Legitimacy Score for TouchNote is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Post Card Subscription

I have been a Touch Note subscriber for almost five years. It is a great service that makes it easy to keep in touch with extended family. I highly recommend it.

Love it

If only I could invest in TouchNote. What an awesome product

Billing/Fraudulent

I canceled my subscription in 2025 and I still get monthly charges. I’ve emailed them with screenshots and they closed my help ticket without any help. Still getting charged.

Capturing love and gratitude

We’ve been using Touch Note for 6 years to send relatives and friends life updates and messages of love and gratitude. In a world of social media, it’s nice to pause to send notes to loved ones close and far!

Love TouchNote…

I love touch note, but why is it all of a sudden taking so long to get a card mailed out?
The cards are beautiful and nice quality. Will continue to use the app, just know to send your card early.

Touch note

I have used this service for many years. It is so convenient. Quality is excellent. I send more cards than I ever did and the recipients love it.

Very useful

App works very well and allows us to send postcards easily from all over the world.

Best app ever

I first learned about this app 10 years ago in Westways magazine and have used it ever since. A great, easy and convenient way to personalize postcards and greeting cards.

Don’t waste your time on it

This app is the opposite of “usable”, it’s super glitchy and difficult to use. I’ve just spent a long time crafting the perfect post card for my family and after I selected recipients it turned my message into “hope you like my card, bye!” ! Infuriating! What a waste of time this was.

Greatest App ever!

We have been use Touchnote for years and will continue to do so. Snail mail is a way of keeping in touch that send love the way it use to be given via
the postal service. I also send a lot of mail to Europe and that is so convenient. No need for international stamps.

Great for personalised and photo greetings cards

I love using Touchnote to send personalised and photo greetings cards. Loads of designs available and the cards are always quick to arrive. Much more convenient and personal than sending via regular mail.

Postcard

I’ve used the app many times but for the first time, check out wasn’t easy. It kept adding on the £65 for a year or the 5 postcards. If I hadn’t been paying attention I would have paid for it. Very annoying, not happened before

Grandkids

I love this app. My grands love getting mail with pics and a note about my travels. Easy to use

Despicable Business Practice

Touchnote expires PAID credits after six months. Credits you purchased with your actual money simply disappear if you don’t use them within their six-month window.

I’m sure it’s disclosed in their terms. That doesn’t make the policy any less absurd or despicable.

These aren’t promotional credits, rewards, or freebies. I paid for them. Touchnote already received my money, yet they’ve decided that after six months they can erase what I purchased while keeping what I paid them.

It genuinely never crossed my mind that paid credits would expire because the concept is so ridiculous. A company shouldn’t get to create an arbitrary expiration date on something a customer has already purchased just so they can keep the money without providing the service.

Absolutely gross, anti-consumer business practice. Paid credits should roll over. Period.
Show more

Such a great app

I have been using TouchNote for years now and just love how I can send a card for any occasions in minutes, where ever I am. Highly recommend it!

Smart personalised Postcards

This was cheaper, faster, and more personalised than buying and sending postcards through DAO. The membership option is great as we can continue to send personalised postcards as we travel.

The personal touch

I use this app often. I create personal cards when I travel sending them to friends and family. The end product is great quality which can be added to the family photo album.
Cards produced using the app are cheaper than purchasing and sending postcards.
One tip: load addresses in the app before starting to create a card and address the card before writing your message.
Show more

Highly recommend

I’ve used TouchNote for many years to send cards made with my own photos and would highly recommend the app. Easy to use, reliable and good quality printing.

Memories made to last

The app is easy to use, the quality of the cards is great and I love that you can personalise it with your own pictures to send to family across the world.

Fabulous!

What a great way to stay in contact with people. My mom is in assisted-living in another state and she loves getting these postcards in the mail. They are invaluable.

Not only is a fun way to quickly send a personalized card, but you can send them internationally, I’ve sent them so far to England, Mexico, and Germany.
Show more