TouchPoints User Reviews

Name: TouchPoints – Loyalty App
Rating: 3.3 (4 reviews)

TouchPoints – Loyalty App

ADCB

🌟 Lifestyle

Customer Experience

Positive experience14.3% of reviews

Neutral0.0% of reviews

Negative experience85.7% of reviews

~ Based on 14 written reviews from the US App Store.

Is TouchPoints Safe?

Not enough ratings yet to assess TouchPoints.

Is TouchPoints Legit?

TouchPoints – Loyalty App appears to be a legitimate app. AppsHunter Legitimacy Score for TouchPoints is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Very nice app

Been using it for more then 6 months , have earned so many points and good place to redeem my TouchPoints

robinmanocha

2 months ago

Response from developer

Appreciate the love! We're glad the app is working well for you. R.B

Touch points payment field

I try to more than 10 times to paid etisalat bill in touchpoints but its shown filed

ibnu abdulla

3 months ago

Response from developer

We're sorry to hear this. We'd like to better understand what went wrong so we can make it right. Please email us at appreview@adcb.com from your registered email address and include your username in the subject line. S.A

Stuck on the 1st page it self

Stuck on the 1st page it self. Keep buffering on the cirle

ajay budhwar

5 months ago

Response from developer

Sorry to hear you're having trouble with the app. Please try restarting it or clearing your cache -- that usually resolves most issues. If the problem continues, feel free to send us a screenshot at appreview@adcb.com from your registered email so we can look into it further. R.B

App not working

App is not working since long time and no response.

THIPPU SULTHAN

5 months ago

Response from developer

Hi, we’re really sorry for the inconvenience caused. Due to a region‑wide IT disruption, the Touchpoint App is temporarily unavailable. We’re unable to confirm an exact restoration time, but the team is actively working to resolve the issue. In the meantime, some features like Touchpoint redemption for Bill payments and TouchPoint transfers to friends can be accessed via the ADCB Mobile App. H.A

Not working

I can’t open the application now …. I think two week same thing

Arshaxx@369

5 months ago

Response from developer

Can’t login

I don’t know what happened it’s not logging for some reason which I don’t know it’s says something went wrong every time

manshi Rani

8 months ago

One Set

I didn’t try the app. Yet , but unfortunately I tried to install to both my mobiles, but it couldn’t be able to logged in both in the same time.
I mean , you have to sign out of one mobile “(not to just close the app)”. , to let the other log in.

"(MH)"

9 months ago

Fraud app

One of the most fraud app

Mohammed Naveed ali

a year ago

Total failure

Regardless the bank app is not allowing me to update my ID and giving me error messages, this points app is a total time waste. I’m unable to sign up or in. Why in God’s heaven have you thought of creating such an app if your customers are unable to use?! HIRE QUALIFIED PEOPLE FOR GOD SAKE!

R.Ramzi

a year ago

Unable to Register

I want to spend TouchPoints as an ADCB customer and I’m sure it’s a great app, but the registration page is a mess. The birth date counts down with no limit and doesn’t allow you to stop, so I can’t even register for an account because the DOB will always be a mismatch. Something broke in the dev code, please take a look at it.

Anonymous Reviewer 132

a year ago

Response from developer

Thank you for sharing your experience, and we apologize for any inconvenience. We're here to help -- please reach out to us at appreview@adcb.com from your registered email address. R.B

Cannot even register.

What a lousy app. I cannot even register after being a Privelege customer at ADCB. I have complained so many times. The date of birth keeps on reducing after entering. I will not waste my time with this app.

DilipBhatia

a year ago

Very Good and User friendly

User friendly App

kaun9377

a year ago

Response from developer

We're so happy you're enjoying the app & Thank you for trusting us with your banking needs. R.B

Bug

Bug in app—Cannot select country and birthdate infinitely scrolls

ABreview112

a year ago

Response from developer

Hi, thank you for your feedback. We're always looking to improve our app, and your input would be very helpful - please let us know more at appreview@adcb.com R.B

Offers Broken, No Value

The main point of the app - to spend and earn points when shopping doesn’t work well. Only three are showing when the original had so many more, but of course they had time to focus on paying for points that constantly get devalued!

Ohsah ALS