Wrong book?
Why does my app say 2025 when I ordered 2026?
Once again…great Alaska travel savings
By just using one coupon, I’m saving $380 on my flight to Alaska. Thanks TourSaver.
Be aware buyers
please pay attention to this Alaska Tour Saver Coupon Book. The descriptions on their website are very vague and general. Many important details and fine print are not listed. In reality, for many of the hosting programs, the coupon only covers one or two specific options.
There are only two ways to figure out what you’re actually getting. First, you can spend hours calling each host to confirm exactly which programs accept the coupon. Second, you can just buy the coupon book and try it yourself. Otherwise, there’s no way to really know what you’ve purchased.
Unfortunately, I chose the second option. I bought the digital book clicked to redeem a coupon for Alaska Airlines and tried to book it online. But I found that all the available flights that I can use the coupon all arrived around midnight — which didn’t work for me. So I decided not to use the coupon. But by then, it was too late — once you click “redeem,” you’re locked in. There’s no way to get a refund for the coupon book, even if you never used any of it.
I think that’s unfair. It’s like falling into a trap. You can’t find out what you’re actually buying until after you’ve paid, but by the time you figure it out, you can’t get your money back — even if you didn’t use anything. Don’t expect talk to any real people over the phone. They only respond by email. You got one denial email and no more responses at all. Feel free to purchase if you are ok with it.
There are only two ways to figure out what you’re actually getting. First, you can spend hours calling each host to confirm exactly which programs accept the coupon. Second, you can just buy the coupon book and try it yourself. Otherwise, there’s no way to really know what you’ve purchased.
Unfortunately, I chose the second option. I bought the digital book clicked to redeem a coupon for Alaska Airlines and tried to book it online. But I found that all the available flights that I can use the coupon all arrived around midnight — which didn’t work for me. So I decided not to use the coupon. But by then, it was too late — once you click “redeem,” you’re locked in. There’s no way to get a refund for the coupon book, even if you never used any of it.
I think that’s unfair. It’s like falling into a trap. You can’t find out what you’re actually buying until after you’ve paid, but by the time you figure it out, you can’t get your money back — even if you didn’t use anything. Don’t expect talk to any real people over the phone. They only respond by email. You got one denial email and no more responses at all. Feel free to purchase if you are ok with it.
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Excellent Customer Service
I was unable to access the coupons on the app. I reached out to the customer support via email and had a response within 10 minutes and when the issue was corrected, I received a follow up email from them. This impressed me greatly as this occurred on a Sunday morning. Thanks!
Great values and awesome travel guide
This book helped me plan my trip and save a bunch of money. Thank you.
Buyer Beware
The dates are very restricted. We were not able to use any of the coupons due to blackout dates and restrictions.
Brilliant idea to put this package of money-saving coupons together.
What a great way to explore Alaska and save a bunch of money.
Saved $283 on airfare
I bought this an hour or so ago, followed the directions to email for my Alaskan airlines discount code. They sent it within minutes, I just booked our flight and saved $283 (family of 4, one way from Anchorage to Nashville). Awesome! I’m hoping to use a lot of the coupons while we are there, too! Highly recommend.
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Great discounts and customer service
I don’t normally write reviews but the customer service was so good with this app that I have to give them a shout out. The discounts through here amazing for those traveling to Alaska and just the flight discount is worth the price of the purchase. I had a few issues with the app and the customer service was extremely fast at responding and helping me with my issue. If you are traveling to Alaska and planning to do a few things on their list this is a fantastic and worthwhile purchase.
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Great deal and excellent customer services
I was able to save over $800! They answered emails quickly and it was very easy to use and book. Highly recommend.
Excellent App and Customer Service
I had some issues getting a coupon to work and customer service is stellar. It is insane what a great deal this coupon book is. I can’t believe people actually go to Alaska without the tourbook- if the do they’re spending thousands of dollars more than I am while using the book. Thanks so much!!!!
Longtime customer
“I’m kind of a non-tech old school guy when it comes to APPS, but thanks to some friendly help from Toursaver Customer Service, the TS APP is where it’s at! I live in Alaska and I ’ve been a Toursaver fan for ten years, but now we purchase a book plus a digital APP when we have visitors headed our way.”
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Great customer service!
There was some issue with my login and sent email to customer service. Mr. Gary help sorted everything out quickly!
Love TourSaver for Alaska Travel!
I love the TourSaver! Not only are the deals in it excellent, the app is easy to use and their service is great in the rare occasions problems come up. I am an Alaska travel planner and I always recommend my clients get the TourSaver and I use it myself every year as well. Highly recommend!
App doesn’t work
Downloaded app, went to buy a package. Three lines aren’t marked what they are for data input. Entered cc info to buy package and it said need valid name and email to continue. Tried entering name and email only to get message that my name is not a valid promo code. So entered name and email again in other boxes to get same message again. Tried numerous times moving name and email to different spots to no avail. I have better things to do with my time than screwing around with someone else’s screw up. Was trying to save on tickets for boat ride and the gold dredge tour but will just pay full price rather than deal with this garbage app.
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Not useful for travelers from outside AK.
The coupons can be useful for people who are residents of AK, but i don’t know how it works for outsiders.
Nowadays, we book everything online in advance. However, there is no promo code provided in this app. Instead, we have to show the page in the app when we are physically at the vendor to buy tickets.
1. The train tickets must have been sold out when we arrive there.
2. What if there is no capacity for our target activity?
I would only give a 2 star if no further instruction on how to use it to book tickets online.
Nowadays, we book everything online in advance. However, there is no promo code provided in this app. Instead, we have to show the page in the app when we are physically at the vendor to buy tickets.
1. The train tickets must have been sold out when we arrive there.
2. What if there is no capacity for our target activity?
I would only give a 2 star if no further instruction on how to use it to book tickets online.
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Match your pricing with the physical book
The app is a bit clunky, and I couldn’t figure out which coupons were in each of the packages (in order to buy just a specific package). My main complaint, however, is that the coupon package through the app is more expensive (by $40!) than the physical book. This makes no sense to me! Why would you want to discourage folks from buying the app with a higher price tag when I can only imagine that the book costs you more in overhead? I installed and uninstalled the app within 15 minutes. If you’re looking for the discounts, it’s definitely a much bigger savings to buy the book.
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Is this a joke??
You have to buy a package before you can even see what deals are offered in the package? Whoever dreamed this up should be fired.
The App is terrible the value is good.
The application itself is terribly written, there are no instructions on how to use the app. When you press redeem, to try and use one of the coupons, there is NO WAY to undo the action, even if an error has happened. The vendors that you try and use the coupons with don’t know how to use the app, do yourself a favor, buy the paper booklet, it is much easier to use, and the vendors know how to redeem the coupons with the paper.
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Price
Very slick, and very expensive.
