Addresses
Need exact places addresses as it’s happening
No authorization to charge my account
Still trying to charge my account when I don’t have an account with them anymore. My tracker has been expired for months. I get notifications to get a new subscription an then I get notifications they are automatically trying to charge my bank account!!!
Foreign language switch
So after a month of having and using this item….the language issuddenly foreign and I cannot read any of the data which is super annoying. How did this just happen and how do I get it back to English???
Good tracker
From out box an set up in 5 mins. Works mint got two of them
Honest
I wanted to give an honest review of the TrackerOne because, while I think the product itself has potential, I was disappointed by the subscription requirement.
I purchased the TrackerOne expecting that the purchase of the device would allow me to use it, only to find out afterward that a subscription is required for the tracker to actually function/use its full features. I understand that cellular tracking services may require an ongoing fee, but I feel this should be made much more obvious before someone purchases the product.
The device itself seems like it could be useful, but discovering an additional recurring cost after already purchasing the product was frustrating. If a subscription is necessary to use the product, that information should be clearly displayed upfront and not something customers discover after opening the box.
I would recommend making the subscription requirement and ongoing cost much more prominent during the purchasing process. Transparency would have made a big difference in my decision to purchase.
Overall, I don’t necessarily think the product is bad, but I do think customers deserve to know the true cost of using it before buying it.
I purchased the TrackerOne expecting that the purchase of the device would allow me to use it, only to find out afterward that a subscription is required for the tracker to actually function/use its full features. I understand that cellular tracking services may require an ongoing fee, but I feel this should be made much more obvious before someone purchases the product.
The device itself seems like it could be useful, but discovering an additional recurring cost after already purchasing the product was frustrating. If a subscription is necessary to use the product, that information should be clearly displayed upfront and not something customers discover after opening the box.
I would recommend making the subscription requirement and ongoing cost much more prominent during the purchasing process. Transparency would have made a big difference in my decision to purchase.
Overall, I don’t necessarily think the product is bad, but I do think customers deserve to know the true cost of using it before buying it.
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