Thumbs up from a longtime user
I've use the Trademark app regularly for years, and I am happy with it. I can do everything I need to, and while there are occasional freeze-ups and bugs, as with any app, they are rare. I have lived outside Maine for years and still do all my banking through Trademark, mostly on the app. I pay bills, deposit checks, transfer money between my accounts, etc.
I have just two suggestions for improvement: I wish the 2FA feature included a text option, not just a phone call, since I sometimes need to log in at a time when a phone call isn't an option. And I wish the Bill Pay feature had some way to show your total divided into what has and hasn't cleared, or that there was a few within a checking account that showed scheduled payments and the balance without them. There's no way to at a glance compare outbound payments and your current balance - you have to check each one to see which have cleared and do the math yourself.
I have just two suggestions for improvement: I wish the 2FA feature included a text option, not just a phone call, since I sometimes need to log in at a time when a phone call isn't an option. And I wish the Bill Pay feature had some way to show your total divided into what has and hasn't cleared, or that there was a few within a checking account that showed scheduled payments and the balance without them. There's no way to at a glance compare outbound payments and your current balance - you have to check each one to see which have cleared and do the math yourself.
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Needs Improvement Please
This credit union should have a way to instantly lock and unlock our debit cards in this app. Furthermore, this app has never once worked on my M4 iPad Pro 11 inch, just a black screen after you sign in or a white screen in light mode. Works great on my iPhone though which is awesome…other than not being able to lock and unlock debit cards
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Not Impressed
This credit union should have a way to instantly lock and unlock our debit cards in this app. Furthermore, it has never once worked on my M4 iPad Pro 11 inch, just a black screen after you sign in or a white screen in light mode. Works great on my iPhone though which is awesome…other than not being able to lock and unlock debit cards
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Not Impressed
This credit union should have a way to instantly lock and unlock our debit cards in this app. It’s unthinkable that in this day and age this is not a feature here yet. PLEASE, I BEG YOU TO GET TAP AND PAY DEBIT CARDS ASAP! Every other institution already uses them. If you people are struggling so much to get by that you can’t even manage to have tap to pay cards and make a way to instantly lock and unlock debit and credit cards from the app, maybe you should just close the doors for good.
There is less than no excuse for having to get a phone call or text message every time I want to move money BETWEEN MY OWN ACCOUNTS. This is the worst credit union in the entire state.
There is less than no excuse for having to get a phone call or text message every time I want to move money BETWEEN MY OWN ACCOUNTS. This is the worst credit union in the entire state.
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Not Impressed
This credit union should have a way to instantly lock and unlock our debit cards in this app. It’s unthinkable that in this day and age this is not a feature here yet.
PLEASE, I BEG YOU TO GET TAP AND PAY DEBIT CARDS ASAP! Every other institution already uses them. If you people are struggling so much to get by that you can’t even manage to have tap to pay cards and make a way to instantly lock and unlock debit and credit cards from the app, maybe you should just close the doors for good.
PLEASE, I BEG YOU TO GET TAP AND PAY DEBIT CARDS ASAP! Every other institution already uses them. If you people are struggling so much to get by that you can’t even manage to have tap to pay cards and make a way to instantly lock and unlock debit and credit cards from the app, maybe you should just close the doors for good.
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