Tradify User Reviews

Customer Experience

Positive experience62.2% of reviews
Neutral9.5% of reviews
Negative experience28.4% of reviews

~ Based on 148 written reviews from the US App Store.

What users say

Is Tradify Safe?

Tradify - Quote & Invoice Tool appears safe based on user ratings. AppsHunter Safety Score for Tradify is 93/100.

This assessment is based on 174 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 174 App Store ratings for Tradify.

Is Tradify Legit?

Tradify - Quote & Invoice Tool appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Tradify is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

If you day you enjoy you get asked to rate

If you say you don’t enjoy you get asked for internal feedback so the high reviews are not reflective of all feedback

Stone Plumbing and Servicing

Absolutely fantastic app. Has streamlined our business perfectly. Staff have been a credit to the platform. Would highly recommend.

Our Efficiency sent through the roof

Tradify has taken so much of the load off of my shoulders. It has made it so easy to keep tabs on things as a job progresses and then makes invoice and quoting happen quickly when it needs to. Contacting clients and scheduling appointments is at my finger tips.

The Best Trade Management Software We’ve Used

We’ve recently moved our entire renovation business, TRILLA LTD. (Edmonton, Canada), to Tradify, and the experience has been outstanding.

After testing different CRM and job management platforms, Tradify has proven to be the perfect balance between simplicity, professionalism, and powerful features. The integration with Xero, Google Calendar, Stripe, and the mobile app has completely streamlined the way we manage enquiries, jobs, schedules, quotes, invoices, purchase orders, and job reports.

What really stands out is how intuitive everything feels. Instead of spending time learning complicated software, we spend time serving our customers.

Their customer support has also been exceptional. Every question we’ve had has been answered quickly and professionally, making the transition effortless.

As we continue growing, we’re now building our own internal estimating system using Tradify Kits, allowing us to standardize materials, labour, and pricing while keeping quotes clean and easy for clients to understand.

Tradify isn’t just an invoicing app—it’s becoming the operational backbone of our business.

Highly recommended for any contractor or trade business looking to become more organized, more professional, and more efficient.
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Loving it

Wasn’t real like it at first , but it can actually do everything I want and more , getting to know the features on the app, and even better on the computer, 100% happy and will definitely recommend my colleagues

Very average

Everything takes too long to save, if at all.
Scheduler page does not auto refresh so need to swipe to next day and swipe back to see if any visits have been added.

Lack of accountability

After over 5 years with Tradify I will be moving over to ServiceM8. For the premium price of the service and lack of accountability delivered it’s just not worth paying over double the cost. Might be better for medium and big business but for a small business the hour wasted weekly on functions that don’t work has had its impact. I recommend only having Apple phones on the staff as well for proper functioning.
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Not a fan of

Frustrating to use the app on my draft says one thing when I email them to the client changes the figure entirely

Tradify for Eletricians

Great software except for the Customer enquiries which need sorting out on the address of customer to ensure they put down first line of address and postcode. A lot of enquiries come through with customer just putting town down which is very annoying.

Vital tool for my business

Trafify has been a key asset for Bespoke Design. It not only keeps everything organised and running smoothly, but also helps us stand out to our customers with a more professional and streamlined experience. I’d highly recommend it to businesses of all sizes.

Notification nightmare

For the love of God please sort out your app notifications! They're pathetic as they are. I've raised this repeatedly for 5 years. Please fix it!
As it is currently :-
-Get notification on phone of a note in a job.
-click on notification and it takes you straight to the notes section of the job but there's no way of knowing what job it's in without clicking out of the notes.
-while reading the note I'll get a pop up asking if I want to look at a different job note. Press yes and it'll go straight to new job note so I don't know what job I was originally looking at. Press no and the notification goes forever with no way of referring back.

What's the point of this useless feature??

And don't get me started on the email notifications. If you opt in for them you'll also get spammed with emails every time you more a schedule 5 Min and then if you do click the link in the email you have to log in to the desktop version every single time for every link and the desktop version terrible on the phone.

I'm sure nothing will be done about this as usual but hopefully others read this and don't use tradify because of it.
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Response from developer

Hey there, We appreciate your feedback on this one and we can see how useful it could be to have a Notification log to go back to and view previous mobile notifications which you may have already viewed and then clicked out of the note from, so we have taken this feedback and passed it on to our product team to review for potential future updates as they continue to work to improve the system going forward to provide the best user experience that Tradify can.

Slow

Very slow in AU, it takes 30s to open a page or job

Great overall

4 star, because once in a while maybe 3-4 weeks the app has a “moment” and I have to reorganise some settings. Could be operator error eg having too many apps open or poor reception. Otherwise great overall experience would have been 5 stars if no issues. 😁

Kozibathe Ltd

Great help with my business I’m just getting started with what this can do but is really good for when I start to scale my businesses

Goes good

Does what I need for my business

Simple and easy to use

Simple and easy to use. Makes adding pictures and text notes easier than other platforms that our company has operated with.

Aussie? - YES!

This thing has changed my business dramatically! I own & operate a pressure washing buiz in Victoria… nearly all of my clients have said how much they love the reminders for services and have complimented my professionalism. I would always receive these compliments, however, they’ve only gotten better with Tradify. And trust me, I’m not one to sugarcoat reviews. These guys are doing a very good job. The only thing I’d ask for is literally a ‘heat map’ of all your jobs, similar to Jobber, so that you can see where you’re majority clients are coming from.

Great service. Great software.


- Connor
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Rip off !

Tradify brought geo op .. We got told that the transition was easy . I had been with geo op for over 10years , They gave very little notice (2 weeks during school holidays) to swap over. I basically felt held to ransom pushy sales staff. The tradify app is clunky and outdated not integrating well with suppliers or other platforms …they also kept taking my money after we moved to a better platform. If you are a nz sparky try the one that begins with f its 10000 x better . I’m so glad we are not with Tradify.
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Game changer for tradies

I’ve been using Tradify to run my electrical business, and it’s made life so much easier. Quotes, invoices, job tracking — everything’s in one place and simple to use. It’s saved hours of paperwork and helps keep jobs organised across the team. Highly recommend for any tradie who wants to spend more time on the tools and less time buried in admin.

Mick
MJ ENERGY SOLUTIONS
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See below

It’s not good app
If anyone works for 1:30 minutes and use Tradify it will count it 1.3 hours it’s wrong
It 1.5 hours actually