Traditional Bank Mobile User Reviews

What users say

Top reviews

Great Customer Service

Thanks to Traditional Bank for great customer service and always trying to meet every need with care.

Account holder

User friendly and designed for quick banking.

Traditional Bank

Very kind, understanding and helpful! Would recommend to anyone!!! Fast service, and dependable! I love my bank!!

Awesome

“Been banking with these guys for over 20 years they are the best. no one is in competition with what they have done for me..”

House payment

I don’t understand why I have to log on to website to make my house payment and can’t do it thru the app.

Over paying on fees

It’s crazy that I get charged a service fee for moving my own money around in my account…. Customers please pay attention to all the different frees assessed by the friends at your bank

Great Bank

Thank you Traditional Bank for being so courteous and helpful in helping me with issues that I have had, such a wonderful staff

Rhoda Guy

I love doing business with Traditional Bank. Everyone is so pleasant and always willing to help with whatever you need.

Great bank great app

Been a customer for several years…very satisfied

Beautiful and nicest people welcome you with your name

I been a customer at this bank (Lansdown branch)for 15 years and they always welcome me with respect I would give 10 stars

Great service

Great service and so easy

Login

I can’t login. It says try again and it keeps saying it.
Tried taking it off and reloading but the same. This has been going on for days now. Please fix.

Fingerprint log in does not work

Fix the fingerprint login and I’ll rate the app higher. Until then, it’s a 2 at best.

Traditional bank

My favorite place to bank. Hometown banking is what I like and the employees are always very friendly and helpful with a smile.

Horrible experience with bank/app

I’ve made purchases and it takes forever for them to come out, doesn’t take money out immediately so you think you got more than you do, not accurate most of time. Would not recommend.

5 stars

Traditional Bank is an amazing bank. Very helpful and always friendly. The banks are always kept clean. Definitely recommend Traditional Bank.

For Mobile Deposit Only

Excellent guidance, user friendly.

Crashes

In the current situation with lobbies being closed, it’s crucial to have a reliable banking app. I have been unable to sign on for three days. Each time I attempt to login, the app crashes.

A 1 star review is being generous

The accessibility of the app is next to horrendous. Fingerprint ID unlock constantly stops working, you get locked out of your account If you can’t get your password right in 3 guesses, and customer service is poor

Mobile Deposit glitchy

There have been multiple times now that I have been unable to mobile deposit a check even using good lighting and a dark background. I live no where near a branch anymore, so mobile banking is my only option. After so many times of not being able to deposit my checks, I am going to be closing my account.
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