Great magazine, disappointing app
Trail is a great mag, no doubt. Using their app however has largely proved painful. It has logged me out every time I pick up my iPad or phone to use it again, and logging back in is hit & miss at best.
Once you’re logged in the app is slow and clunky and often requires multiple close/re-opens before it finally does what you want.
The only reason it gets two stars and not one is the ability to download and read content as if you were reading the magazine itself. Good luck achieving this inside a few minutes though, you’ll need patience to login, download and then finally be able to read the latest issue.
I’ve just tried logging in this morning and it keeps failing, so I can’t read anything.
Really disappointing when you’ve paid for the service.
*Before an admin/developer replies to this review; no, I don’t want to send you an email telling you all of my frustrations and reasons why it doesn’t work for me - I’m clearly not alone in my experience. Your app should just work when it’s a paid for service.
Once you’re logged in the app is slow and clunky and often requires multiple close/re-opens before it finally does what you want.
The only reason it gets two stars and not one is the ability to download and read content as if you were reading the magazine itself. Good luck achieving this inside a few minutes though, you’ll need patience to login, download and then finally be able to read the latest issue.
I’ve just tried logging in this morning and it keeps failing, so I can’t read anything.
Really disappointing when you’ve paid for the service.
*Before an admin/developer replies to this review; no, I don’t want to send you an email telling you all of my frustrations and reasons why it doesn’t work for me - I’m clearly not alone in my experience. Your app should just work when it’s a paid for service.
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Very shoddy behaviour
I subscribed to Trail magazine and now that my subscription expired I no longer have access to the issues that were mine as part of the subscription. If I had known at the outset that the issues were only on loan to me, I would not have paid for a subscription at all
Don’t get everything you pay for!
I got the digital subscription. I can not access any of the bonus magazines.
I messaged Trail Magazine but had no response.
You are better of buying the paper copy and get all the freebie’s.
I messaged Trail Magazine but had no response.
You are better of buying the paper copy and get all the freebie’s.
Sub par App
The download of issues is rarely consistent and even when it works it is very slow. There is also no way to export the issues to PDF.
Don’t think I shall be renewing my subscription.
Don’t think I shall be renewing my subscription.
Impossible to log into
We have full subscription but From the get go we have gone in circles trying to log in but nothing works. After several emails ( the ones where you get the impression they have not actually read your email) we briefly gained access to the app but have now lost it. Cue more confusing journeys being redirected to Mag website , do they want username ? order number ? email?? Who cares - we have given up . More trouble than it is worth. Obviously will not be renewing subscription
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