TrailCam Go User Reviews

Customer Experience

Positive experience44.5% of reviews
Neutral12.1% of reviews
Negative experience43.5% of reviews

~ Based on 481 written reviews from the US App Store.

What users say

Is TrailCam Go Safe?

TrailCam Go appears mostly safe based on user ratings. AppsHunter Safety Score for TrailCam Go is 78/100.

This assessment is based on 2,355 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.9% of ratings point to a safe experience
6.7% of ratings suggest some concerns
22.4% of ratings point to a risky experience

~ Based on 2,355 App Store ratings for TrailCam Go.

Is TrailCam Go Legit?

TrailCam Go appears to be a legitimate app. AppsHunter Legitimacy Score for TrailCam Go is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not take videos or pictures consistently

I am very disappointed in this camera. I have other trail cameras & this one is not sensitive to motion & has very little pics & videos

Won't connect to ANY Device

Hit the 1 year mark & Suddenly dropped from phone - it will NO longer connect to phone OR Tablet!!! I Spent 2 days and several hours with your live chat doing EVERYTHING from hard restart phone, internet & camera to deleting & re-downloading and it STILL will not work. I pulled the memory card to see if it's at least recording and it's NOT!!! They say not an app issue then it is an app issue so 🤷🏼‍♀️
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The Ticker Tape spoils this app

Before the ticker tape scrolling thing arrived recently, I would have given this 5 stars. But now when I view in landscape mode the ticker tape blocks the bottom of the screen where most of the action is. Please make it go away or a setting to switch it off. I now have 4 of these cameras out in the field now all the playbacks are spoiled by that ticker tape view. Get rid of it please or put it at the top in the sky.
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Charged for 4 plans

Great app

Perfect match for my needs

I’m using this app/camera to monitor activity at a remote location. It’s working great.

The latest update to track live view time is very helpful.

The scrolling frames in the latest update doesn’t help, actually it’s annoying when I turn phone landscape to better see my video.

It would be great to have an on/off option from the app to suspend recording like when we are mowing. For now I just change the active time to be later in the day and change it back when we finish mowing.

I’m very happy with the app giving me a view of my property and notifying me when there is action.
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Annoying Go Go Go bounces on all pictures

The trail cam has started to show the word “Go” bouncing up and down three times in every photo. I set my camera in a place where I get literally hundreds of pictures. This is the most ANNOYING and non-sensical thing I have ever seen. If they do to stop it I am going to petition for a refund.

I want to see my pictures. I do NOT want to see the word GO bouncing up and down over and over again.
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Poor app

App (and the camera that required it) poor. Load time slow, despite being next to the camera. No ability to scroll within clips, doing so directs you to a different screen and drops the camera connection, then it’s hideously slow to reconnect again. Overall very poor quality app in my experience, now deleting and returning the cameras to find some better ones instead.
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Local

Won’t use WiFi. Have to be next to camera. I needed something I could control from wherever

Does not work with iPhones anymore

Used to work with my iPhone when I bought the cameras last year but recent updates to iOS has done something so my iPhone can’t connect to the cameras anymore.

Foxes, Hedgehogs and Mice

I purchased my tail cam from Amazon to see what wildlife is using our garden. Very surprised to see a fox visiting every night eating scraps and fox dry food. Also two hedgehogs on with a white patch on left thigh, the other without. There also a pair of field mice clearing up the bird food. Very pleased with the quality of the pictures. Would recommend for any one to see what visitors they get.
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Nice camera

Camera works like it should day and night easy to access hooked up no problem recommend

Terrible

The upgrade not working! The online costumer service is terrible they don’t help they ask a question and leave for 20 mins. The directions to upgrade are terrible as well because they don’t work. Very bad experience

Super refined tool to manage video captures.

This app is almost has no new functions to add, it has everything to manage captured video content. Stable, almost never had issues. Intuitive, responsive, easy to understand.

Excellent

App works very well. I couldn’t be happier with its ease of operation. Highly recommend.

Screw logins

This used to be a great app. Now you can’t use it without some stupid login. Now the cams I bought before that only use this app are useless to me. Screw this app.

Could be great, but isn’t.

The intended functionality is great. Fairly easy to understand, and the level of control over the camera is excellent. However, the connection to the phone is extremely unstable. The connection fails to start about two times out of three attempts. Once it is connected, the connection fails, sometimes after a few seconds. In summary, if it worked as designed it would be great, but it is too unreliable. Very frustrating, unfortunately.
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Terrible product

Don’t waste your money on this product

Would not recommend

Nothing but connection issues. The app worked on day one. After that I am unable to connect to the camera no matter what I do. I removed the app and restored it. Now on the rescan for new device, it recognizes the camera but will not connect. In addition, it is not really WiFi it is a hotspot.i would not recommend this product at all.
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Connection

Found very poor even when next to camera

Awkward

The app is not intuitive and the instructions are incomplete. They don’t clearly explain operation of the camera.