What did you do
The update for 2025 is horrible. Trying to figure out who ordered what or how to contact customers is a nightmare. If this does not get fixed I’m not sure how I’m supposed to use the app only to get people’s orders handled next year. I’ll probably nope out of that and save my mental health.
Poor
Add a scout sends me in a loop to login again. Frustrating. Needs work.
Privacy concerns
Why do you need microphone access before I can manually type a credit card or “convert cash to credit card”?
Is great
They get rewards for their work pretty good💵👦🏼
Last years app was better 🤷
Rollback to the old set up. This new one doesn’t let you update the about me, upload photos, etc. It all has to be done on a browser.
So much better than the old one
I’m so glad they re-designed the app, it’s so much more user friendly and easier to use. Hope they do scoutbook next.
Sick app
I’m a Cub Scout
Scouting
Great for scouting!
Too much!
Way too much security ( do I care if someone sells popcorn on my behalf?)! Too much spam - I really don’t care about your point games! Those points are not worth talking about. We sell scouting and popcorn cones with it - and no kid does it for points or the prizes that may come. Please simplify the app.
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Response from developer
We apologize that you're having an issue registering through the app. We're in the process of fixing a glitch in that process. If you still haven't been successful, please email support@trails-end.com or register at https://www.trails-end.com/registration. Thanks!
Easy
Great interface and simple to use. Very user friendly. Solid app.
Easy to use
Overall, this app has been a productive and helpful tool for the scouting popcorn fundraiser. Scouts can see right away their points and goals, and it is really easy to use in storefront sales. I highly appreciate that the storefront agreements are easy to find for all families, and the inventory is also easy to see so everyone can verify on shift changes. I wish the withdraw from shifts were in the same window as the sign up for shifts though. The Trails End team has been very responsive to feedback, which I also appreciate. One request from a family was to have an option to pay 2 different ways for one transaction (ex: $10 cash, $10 on card).
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Why does it need access to the microphone?
Asks for some permissions like Bluetooth (okay for square), location access is not really needed but they want it. If I make a sale at my time I am in the spot. Microphone what the heck. If you don’t give it access it errors out.
Lagging
I’ve been trying to get in this app for a couple weeks and it’s not loading
Response from developer
We're really sorry to hear you're having trouble loading the app. That’s definitely not the experience we want for our users. Feel free to reach out to our support team at support@trails-end.com so we can help resolve the issue quickly.
The new app is so much better
We are loving the new app, especially the addition of Tap to Pay! It’s nice being able to process orders without needing to buy an external card reader. Looking forward to this year’s sale!
Keeps cycling
After signing in, the app doesn’t work. Every option I select the app will just spin.
Response from developer
Thank you for sharing your feedback and we apologize for the issues you are experiencing. Our support team would be happy to assist you. They are available at support@trails-end.com.
Diddy stole my balss
Im Eagle Scout
Been great
This is our first year using the app. While we have had a few issues (app crashes) trails end was quick to fix and they’re super helpful
National should take notes
Super easy to use. Multiple ways to take payment is great!
Can’t log in
The app now won’t let me log in now. It keeps reloading I am not a robot page.
Can’t login
The app loops and fails at the robot check making it impossible to login
