Transit Go User Reviews

Transit Go
Transit Go
City of Saskatoon

Customer Experience

Positive experience0.0% of reviews
Neutral20.0% of reviews
Negative experience80.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is Transit Go Safe?

Not enough ratings yet to assess Transit Go.

Is Transit Go Legit?

Transit Go appears to be a legitimate app. AppsHunter Legitimacy Score for Transit Go is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible Service

The bus has cancelled multiple times within a 5 minutes time span or less. While I was waiting at the bus stop it canceled and it didn’t even show on the app. Second of all I proceed to another bus stop, just for the bus to arrive 7 minutes earlier then it showed and drove right past us.

Saskatoon Transit

Don’t not advertise yourself as reliable when all your company panics for some traffic

Bad

Trash

Keeps bringing up Apple Pay

I see this has been known for nearly or more than a year and that a fix was apparently rolled out a while ago but it keeps happening to me??? Apple says to contact the app developers because it’s on the app’s side. It happens almost every single time I try to scan my pass/a transfer. I try over and over and it brings up Apple Pay over and over. All the while holding up the line in the cold or the bus starts driving while I have a baby in one arm. Was this fixed/when will it be fixed?? I don’t trust the Transit app either because my 9 new tickets disappeared one day and I had to ask for a free ride, and then they reappeared an hour later. I thought this would be more trustworthy but I’m unsure what to do because it’s doing this.
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Keeps bringing up wallet

Please fix. Keeps bringing up wallet when trying to scan.

Response from developer

Thank you for your feedback! The developer is aware of this issue and it is a problem system wide. This bug will be fixed in the next version which will be rolled out in the next few weeks.

Unclear App

Very misleading and unclear app. There is ZERP information on where/what transportation I can use this for. App is very primitive; a 10-year old could design a better app in 1 day

Apple Pay

Apple Pay keeps coming up. Even after months of knowing that this is an issue, why is it not fixed yet? Super annoying.

Terrible

Logs me out every couple weeks saying I’ve been offline and won’t let me log back in

Senior Pass???

Why can’t a senior pass he purchased on this app? This would be very helpful, especially for disabled riders.

Apple Pay still an issue

Still prompts Apple Pay when scanning.

Apple Pay problem still a thing

Like others have said, Apple Pay still pops up whenever you try to scan with an iPhone. I couldn’t get it to go away, so I ended up having to show the bus driver my screen instead.

Trying to scan always brings up Apple Pay

I think the issue is that these scanning terminals are not specifically tailored to the region that they’re being used in.

Every time I try to scan the QR code, it activates Apple Pay.. several times over.

I think the problem is that these terminals are designed to be able to accept “tap” payments, and the unit has an NFC reader that is prompting Apple Pay users device’s to activate Apple Pay to accept a payment, when it’s not necessary.

I think the NFC payment readers just need to be deactivated until they plan to to adopt it as a payment method.
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Response from developer

Thank you for your feedback! The developer is aware of this issue and it is a problem system wide. This bug will be fixed in the next version which will be rolled out in the next few weeks.

Good and handy app but needs a bit of tweaking

Similar to few reviews in here, it always brings up Apple Pay whenever the pass is opened to be scanned inside the bus. It takes 2-3 times of awkwardly fidgeting before pass holders can successfully scan their phone.

Response from developer

Thank you for your feedback! The developer is aware of this issue and it is a problem system wide. This bug will be fixed in the next version which will be rolled out in the next few weeks.

Student Pass necessary

Please include a student pass. It’s baffling that this option isn’t included.

Response from developer

A high school pass is available. This is called an entitlement and is available right now only through out Customer Service office at the Down Town Terminal. Come in and show your student card and the entitlement can be added to your account so you can buy high school passes on your mobile app. You only need to do this once per high school year and in the near future we will have this set up so it can be done right at your high school.

high school???

add a high school pass pls

Response from developer

A high school pass is available. This is called an entitlement and is available right now only through out Customer Service office at the Down Town Terminal. Come in and show your student card and the entitlement can be added to your account so you can buy high school passes on your mobile app. You only need to do this once per high school year and in the near future we will have this set up so it can be done right at your high school.