App crash
When I select the (where to) option to find my journey the app crashes. Please fix this.
Still can’t reset password
No point in reviewing I suppose, as no one in Translink gives a toss.
Great for tickets
This is great for purchasing tickets online, with all tickets in a wallet.
Absolutely awful
Can’t even buy a ticket
So shockingly bad
You wonder why you bother as all reviews say how bad it is and nothing changes
App don’t work
Just like everything Translink do, the app is really pish
Genuinely Embarassing
Whoever coded this app should be fired
Translink devs need to sort the app out
Can’t update email option but can change phone number etc can’t delete account errors every time. Think I’ll go back to paying with cash
Ridiculous
Forgot my password and went to request a password change. Not a single email came through to allow me to change my password
Beyond embarrassing for NI
Separate app to purchase tickets and it’s still this awful? What even is mLink? Take notes from Trainline
Pathetic
Absolutely horrendous in every way. Made a right mess of account management, sign up and login.
Unable to reset password
Prompted to reset password and when I enter a new password it constantly buffers. Has been an issue for weeks and it appears no one is attempting to resolve this issue so I can’t access my account.
Would give 0 stars if I could
The app is unusable for me. It never sends a reset password code for my main account and when I created a new account it lets me add a ticket to my basket but never view my basket or buy the ticket. Hasn’t been updated in months either so Translink obviously don’t care about all of the issues in the app.
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Beyond useless
Won’t let me reset my password. Won’t let me make a new account because my phone number is already on their system. Aggravatingly bad.
I hate translink
The user experience for this app is comparable to having all your teeth pulled out then force fed a gallon of vinegar. Why does this app continue to sign me out then claim I do not exist anymore. Please for the love of Christ fix the app before I have an aneurysm.
Useless
Doesn’t work
Signing In Issues
I buy ticket for my child the new app signs you out then when you try to sign in tells you sign in user already signed in. Daughter was asked to show her ticket and she couldn’t get signed back in to the app - being a teenager Translink staff always suspect they don’t have tickets so this is a problem - she had to delete app and re download, I had a similar problem tells me user is already signed in tried to get a forgot password sent to email it never arrived. The old app worked fine this up grade is awful.
Latest problem, says user unknown when buying ticket for daughter but been buying tickets this way for over a year
Latest problem, says user unknown when buying ticket for daughter but been buying tickets this way for over a year
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Rubbish
Doesn’t send password reset email, making the whole thing pointless. Couldn’t buy tickets without being logged in, couldn’t log in because couldn’t reset. Also couldn’t find a way to reset on the website.
Hell simulator
One year later - exact same problems as mentioned in other reviews, across two separate devices (mine and my wife’s). I first noticed they could not spell the word “receive” in the login page, so the app designer’s intelligence must be about equal to my nan’s pet cat Trevor (who ate an entire bag of compost and died). This designer must also have been filled with Christmas spirit, because the only provided option to buy a ticket is to gift it to someone else. I try to gift it to myself, and it says the account I am logged into does not exist, and does not concern itself with the time-paradox this creates. I try to gift it to my partner, and it says she doesn’t exist either. Translink, I am literally trying to give you my money and you are fighting me with all your might to make sure that doesn’t happen. I guess I’ll just walk
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I would have an easier time swimming as a paraplegic than using this app
Not only did it take me 2 trillion to log on once I was in the app was temperamental and useless. Why anyone would use this app instead of any of the machines at train station or talking to any conductor is beyond me. Don’t get me started on trying to connect a y link to your app as aparently the pass I’m holding does not exist. In summation I would rather stub my toe every morning than use this app again!!!!
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