Brett
Completely useless. Impossible to figure out where to go and puts you on the wrong busses.
What the??
Do not use. Not a user friendly app. Will derail your commute where ever you need to go. The live update feature is useless and doesn’t work. The instructions to get to platforms or which train/bus to catch is out of date. My train was cancelled and on the app it was saying all was fine! Lucky bus drivers and helpers at stations are available to answer questions and point you in the right direction. Useless app. Back to paper maps at the rate this is going!
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Ok
Dang
Give us back the original one
Old one was so much better and I could have a home location along with easy access to find the bus numbers and trains I often take so I can simply click that for the timetable. This one’s clunky and basically unuseable
Bring the old one back!
This app does not reflect the amount of investment that was put in it. I delete this app and install Transit Pulse, so much better
BARELY functional
genuinely, this app is horrible. the tracking option rarely works, it’s never accurate, and it takes ages to find your route anyway, which usually leads to missing it. if i could give it a 0, i would. but i cant, so i give it a 1.
Abysmal app
This is the worst transport app I have ever used. I had a fair idea of how to get from Goodna Station to Langlands Park via Roma St and the app would never bring up bus Route 222 as an option. All the options had at least 2 trains and/or 2 bus routes. Used Apple Maps on the return home and it was so much easier to see the available options.
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DO NOT RELY ON THIS APP
This app is an example of making something worse. It is unreliable and incredibly user unfriendly. Warning: Rely on this app at your peril!!! It’s worth no stars.
Bad
The times are hardly ever updated and the busses are basically always incorrect or do not come I am a student and the buses have driven off without me even if the driver knows I was getting on please fix this I hope it doesn’t happen again
mid could be better
Ive been taking public transport for a while now and I just don’t understand why we needed a new app and also i hate how its worse than the old one. its extremely hard to figure out how to use it and even after you figure out how, half the functions dont even work properly :( if ur gonna try improving the old app dont make it worse smh
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SO BAD
This version of the app is SO BAD. Who okayed this?! It’s unclear, messy looking and poorly made. There was nothing wrong with the old app.
Clunky
Surprisingly google maps does a better job
Works fine for me
I really only use it for the train, but I find it quite usable and accurate.
Promises much, but barely delivers.
It shows the basic information in a clunky way.
You get used to it.
Journey planning is ok-ish. And the ish part of that ok-ish is doing a lot of the lifting there.
The overall experience is just too buggy.
Saving favourite journeys?
Has never worked for me.
Tracking your journey once you’re underway?
Incredibly frustrating ,when you compare to the original app.
And clearly and sadly, this is just how this app is going to stay.
Just look at the sheer number of one star ratings and the length of time they’ve been consistently in.
TLDR:
We use it because we sometimes have to.
Not because we actually want to.
You get used to it.
Journey planning is ok-ish. And the ish part of that ok-ish is doing a lot of the lifting there.
The overall experience is just too buggy.
Saving favourite journeys?
Has never worked for me.
Tracking your journey once you’re underway?
Incredibly frustrating ,when you compare to the original app.
And clearly and sadly, this is just how this app is going to stay.
Just look at the sheer number of one star ratings and the length of time they’ve been consistently in.
TLDR:
We use it because we sometimes have to.
Not because we actually want to.
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Hopeless app
Stuffed around for 15 mins trying to figure out how to use the app to plan a route and gave up. One of the least intuitive apps I’ve ever come across.
The old one was better
Never see something so clunky
Rubbish
Absolutely rubbish, such a joke of an app
Drops your trips
It’s close. GPS is clunky and busses will appear ahead of their location.
If you’re on a trip and put your phone down TransLink will reset and lose your trip. Because you’re now mid trip it is really hard to find the route your on at the time you’re travelling it. Easy one star for an app that should be better.
If you’re on a trip and put your phone down TransLink will reset and lose your trip. Because you’re now mid trip it is really hard to find the route your on at the time you’re travelling it. Easy one star for an app that should be better.
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Upgrade????
Apparently the upgrade is not available in my region of this world. What on earth??? Brisbane??? And yet I can access it from the website. Who is responsible? I
Hope they’re at least good looking!
Hope they’re at least good looking!
So frustrating
I missed two eligible buses and was late to work today because the app told me to wait for a bus number that didn’t actually exist. I ended up making an assumption on a number that a lot of other people were using to get myself in to the city to work, no thanks for this app. Great use of tax-payer money guys.
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