App not working with IOS 27
This app is important to my job and since Apple updated the app is no longer compatible 🤦🏾♀️ this is extremely inconvenient.
Doesn’t work on iOS 27
App stopped working after updating the phone. Gives me a security error
No longer works on iOS 27
Traumasoft updated to increase security, Apple pushed an update that interferes with that security feature. I can’t get into the app without getting an error saying the app is being run in an emulator or that I’m running a debugger alongside the app. Tried re-installing and various other tricks to try and get the app to come back up. Called support and was told that the CEO of my company would receive the update on the support request and that they couldn’t help me get back into the app. This app is critical to my job, it should work.
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Unbearable white screen
If you are making an app for people that work 24 hrs a day add a dark mode or allow smart invert to do it
PW requirement to much
Not having to enter my full password every 15 minutes or so would be great considering this provides emergency dispatch information.
Working better
App performance and UI has been steadily improving over the last year.
Wtf
Getting notifications by carrier pigeon would be more efficient and effective than this software
Medical transport driver
As a long time, driver at a medical transport company, this company’s software is the worst I have ever seen. For the past week, it has not permitted drivers to enter in their destination mileage, forcing us to call Dispatch for each and every trip. This creates so much more work and stress on all of us. And this glitch still has not been fixed in a week! And this is by no means the first time something like this has happened. If this is the kind of garbage software traumasoft provides to customers, it really should not be in business. Avoid this company like the plague.
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Worst software ever
My service uses this software for documentation, scheduling etc. It is slow and cumbersome. There is no consistency between pages with drop down options, things aren’t always alphabetically arranged in the extensive lists. The choice option menus work differently from page to page. It’s just a nightmare as a provider to complete an EPCR.
The schedule view is very cumbersome to view, especially if there is a crew change mid shift.
The personal settings do not allow adjustments in how you receive notifications from the employer. It’s an all or nothing.
Save your money and go with a platform like Aladtec. My previous agency used it and it was user friendly for both management and employees. Aladtec software is gold standard compared to this mess.
The schedule view is very cumbersome to view, especially if there is a crew change mid shift.
The personal settings do not allow adjustments in how you receive notifications from the employer. It’s an all or nothing.
Save your money and go with a platform like Aladtec. My previous agency used it and it was user friendly for both management and employees. Aladtec software is gold standard compared to this mess.
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Updated
I don’t understand why you have to be continued refreshing the app to be able to sync the server with your personal phone then having to rely on the truck radio handheld and I wish there was a way that it appears as a in notification section on your phone
At least it’s not as bad as EPCR
I think the title says it all
stop signing me out every time i open the app
it just has become unusable. Read the title. The website barely works on the phone too.
Great Strides
Traumasoft has been stepping up their game with their mobile applications and this latest update to the MDT has addressed a lot of the hiccups we were having.
App Constantly Locks
The app will randomly lock you out. Password isn’t anything. Not your employee number. Incredibly useful to redownload the app several times a day to fix this. Thank you Traumasoft for the superior EMS software.
March 2025 Update
Personally, I actually liked this for what it needed to do. However, after the recent update, there are more issues than not. Can’t even turn truck off or you lose all info and have to start as if you’re just coming in to shift. This update needs an update….quickly!!!
Does not work
I have no clue why this app is available when it doesn’t work properly.
The screen is always freezing. i’ve turned my phone off I’ve deleted and re-download the app nothing works
The screen is always freezing. i’ve turned my phone off I’ve deleted and re-download the app nothing works
Doesn’t work
This is the worst app ever. I get the alert for the call the next day. When I do get the alert and I sign in. It is stuck on the alert screen and I can’t even do anything with my call. I can’t see it! Good grief I work for a huge corporation.
New UI less convenient
Needs more scrolling to get information and needs higher contrast. Previous UI was more intuitive.
Horrible
How do yall have some a horrible app. Especially for IOS all that money y’all make and you can’t even make a decent app
Update didn’t help much
Notifications still aren’t pushed how I’d like, still pretty quiet, especially if the app isn’t open. I’d like to see a biometrics option added to the login screen. And please, for the sake of night shifters, ADD THE CAPABILITY FOR THE APP TO SUPPORT NIGHT MODE!!!
