It Works - Kind Of
My biggest complaint though is that in my opinion, if you pay for a subscription, all ads should be removed. I wrote to the company via their support page asking how to remove their ads and not surprisingly did not get an answer whatsoever. I’ve tried several journaling apps over the years when we travel - and so far have been underwhelmed by all. They either charge more as you add content or they have blatantly distracting ads or just don’t work. This is somewhere in between. I’ll use it for this trip and then cancel the subscription and look for something else. Or hey … I’m a retired developer- maybe I’ll write my own.
Response from developer
Thank you for your message, we apologize for the photo glitches, we're not aware of this bug and would love to learn more! We'd also love to understand what went wrong, because our app is completely ad-free, and we didn't receive your message. We value our customers and always reply within 24 hours. Please send a message to support@traveldiariesapp.com with details so we can investigate this for you. We’d really love to help you out!
Fantastic customer service!
Response from developer
Thank you for sharing your experience! We always want to make sure the journaling process is as stress-free as possible, even with ship Wi-Fi. We are so glad our team could help you out promptly and that your final printed travel books look fantastic. Safe travels on your next adventure! 🛳️🌟
Love my travel journal!
Response from developer
Hi there, we love that AI pointed you our way! 🚀 Welcome back from your trip of a lifetime. We are so happy that our layouts made it easy to combine your photos and personal journaling into such a beautiful final product. Thank you for the review and for recommending us to your family, we can’t wait to help you design your next printed travel book!
App suddenly doesn’t work on iPhone anymore
Great idea
Response from developer
Thank you for sharing your feedback, and we are very sorry to hear about the freezes and lost pages, that is certainly not the experience we want for you! We would love to make this right. Please email us at support@traveldiariesapp.com so we can assist further and ensure your future travel journal entries are smooth and enjoyable. 🌟
