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Travelex Insurance: Travel On

Travelex Insurance: Travel On

Advice, Alerts, and Assistance

895 ratings
53 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • March 23, 2021
  • June 21, 2026

Developer

TRAVELEX INSURANCE SERVICES INC
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Reviews summary↘︎
⭐53
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📝22+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
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📦~ in 1 month
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About

This app provides real-time risk intelligence, expert advice, and emergency assistance to help travelers explore the world safely and confidently. Access your policy details and receive safety alerts directly on your smartphone.

✓Real-time risk intelligence
✓Expert destination advice
✓Policy details access
✓Safety alerts
✓24/7 emergency assistance
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What users say

Summarized from real user reviews of Travelex Insurance. Based on 895 reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy to use
  • 🚀Functional
  • 🚀Convenient
  • 🚀Helpful information
  • 🚀Real-time alerts
  • 🚀Good travel advice

Negative things

  • 🐛Unable to add existing policy
  • 🐛Unable to submit claims
  • 🐛Unable to update contact info
  • 🐛App crashes or doesn't open
  • 🐛Slow response time
  • 🐛Unable to log in
See all reviews

What's New in Travelex Insurance

3.8.1

June 21, 2026

We’ve fixed a few things to help our app run better. Now it's easier for you to travel safer, plan more and worry less

User reviews

Most RecentHighest RatedLowest Rated

So easy to use

I have used Travelex in the past, and it is very easy to get coverage and to make a claim. It is my preferred travel insurance.
Meetings417Meetings417

we love the insurance!

excellent customer service and support; easy to understand, purchase and have. Have purchased many times! We had a trip completely cancelled by tour company; prior to starting, and were able to save our insurance investment for a year, applied to next trip. we have not needed to utilize, so i cannot address this aspect.
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Response from developer

Thank you so much for the positive feedback. We appreciate your continued trust in us and look forward to serving you again in the future.

Retired

Great
50 below50 below

Super easy

Love ease and functional
JaydeereidphotographyJaydeereidphotography

Best app

Is the best app
@bladim2@bladim2
See 48 more reviews

Developer apps

BHSIC Claims for Travelex
BHSIC Claims for Travelex

Claims Submission & Support

✈️ Travel

(4)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to add a trip

Bug

Unable to find policy in the app

Bug

Verification issues

Bug
✨

Requested Features

2 requests

Email address availability

Feature

Secure login option

Feature

FAQ

What does the Travelex Insurance: Travel On app do?

The app monitors worldwide events and sends valuable risk intelligence to your smartphone as you travel. It offers expert advice about your destination, access to your policy details, real-time safety alerts, and 24/7 emergency assistance.

How do I access my policy information in the app?

Upon downloading the app, you will need to enter your Policy/Confirmation Number and the policy purchaser's Last Name. This information can be found in your Confirmation of Coverage document sent by the Travelex Insurance team.

Is the app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for the core functionality.

What are the requirements to use the app overseas?

Your mobile device must be compatible with international networks to use certain features overseas, such as calls for assistance support. Message, data, and roaming rates and charges may apply, and you may be charged by your mobile carrier or other service provider.

What kind of support does the app provide for travelers?

The app provides 24/7 emergency assistance when you need it most. It also offers expert advice about your destination and its potential risks, helping you travel smarter and stay informed.