Logs you out all the time
The app logs me out by itself at the most unexpected times. Why does it have to log me out? Please fix this.
App sucks
This is the second time I’ve purchased Allianz travel insurance, and unfortunately, the app is very frustrating to use. I downloaded it and tried to log in, but when I requested a password reset, the verification code they emailed me kept showing as “invalid.” I requested a new code multiple times, but the same thing happened every time. The app simply doesn’t work, and I wasted a lot of time trying to access my account. This was a very disappointing experience.
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Winnie
User Friendly Design
Refund
Hello, I just spoke to customer service two times today. Both women were very helpful and informative.. My request is to be refunded for one policy of two since we had double coverage for our trip to the Arctic on July 13. 2026. We live in the same house and we always travel together. That requires only one policy. Thank you for your assistance and the eventual refund of $1050.00!
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Customer Service
Paulette was very helpful. She explained the policy and helped me pick the best plan for my husband and I.
