helpful
very good and says what there is in a day, can even locate family members so you don’t loose them + text them with no WiFi
It works, I guess
While the app does work, navigation isn’t always intuitive and it rarely had the information we needed. If use of the app wasn’t required, I wouldn’t use it. Overall, disappointing and frustrating.
Super buggy app
Tried using the app to check in, had so much trouble and ended up using the website. Brief panic attack when it showed that one of my cruise companion was not checked in on the day off embarkation.
Not related to app, but getting mistakenly charged for speciality dining while having premier package.
Not related to app, but getting mistakenly charged for speciality dining while having premier package.
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The worst cruise app
This is quite literally the worst cruise app I’ve ever used. Trying to do the check-in process is infuriating with constant errors and an absolute refusal to accept correct passport information. Very buggy and clunky - and this is before we even step foot on the ship.
App needs a lot of work
My cruise group had many specific complaints, I personally experienced most of them. The no-wifi messaging was nice, but often crashed and almost never gave push notifications (there was no clear way to enable them). The ship map was convenient but extremely inaccurate. App will randomly sign you out constantly. Not very intuitive, information was difficult to find. Dining information was very limited/confusing unless you booked it well in advance. Starting a couple days before cruise, app could only be used when connected to ship wifi (so you can’t check ship schedule before boarding, during port days, etc).
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