Princess Cruises

Princess Cruises

by Global Experience Innovators

3.1K ratings
926 reviews
#106 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • December 27, 2023
  • July 14, 2026

Features

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About

Plan and enhance your cruise vacation before and during your trip. Streamline port check-in, make dining and excursion reservations, and discover onboard activities. Once onboard, connect to Wi-Fi to order amenities, navigate the ship, and stay updated on your itinerary.

Guided OceanReady® check-in
Dining and specialty restaurant reservations
Shore excursion booking
Onboard activity and deck plan information
Lotus Spa booking
OceanNow® ordering service
Ship navigation and mate locator
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What users say

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What's New in Princess Cruises

1.10.2

July 14, 2026

This release includes bug fixes and performance improvements to help keep your experience smooth and reliable.

Charts

Top Free

📈 106+5

Travel

This app rose +5 positions in Travel chart.

Last updated on July 22, 2026.

User reviews

Kind of Works?

I submit these facts to the jury: This app is supposedly 4+ years old. Yet it has only 3.1k reviews, over 300 times less than its competitors’ apps. The app itself reeks of short turnaround. It’s full of minor UI bugs, perplexing systems, and unhelpful labels. Buttons sometimes work and sometimes don’t with no apparent cause. “Sign in with booking number” doesn’t work if you’ve already made an account. Adding a booking to an account sometimes doesn’t visibly work until you log out and log back in.

I don’t know what the verdict should be, but it looks an awful lot like Princess tore down what it used to have in an attempt to rebrand, and vibe coded their new system without bothering to use a single brain cell to consider the consequences.

I need a break from bad software. Maybe I should go on a cruise. Oh, wait.
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Junk

I get more frustrated by the second while “using” this app. It is not user friendly. It provides very little information and what it does provide is in the least helpful manner. The fact that I am thoroughly annoyed before embarking on my vacation is very off-putting. The instant the cruise is over I plan to uninstall the app.
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Not very good app

This app is not easy to use and also takes forever to upgrade while I am on ship. I don’t know that I had to upgrade it while I am not on ship

Unable to log into my cruise

I called to let the company know that I couldn’t get logged into my cruise. I kept getting a message that the booking belonged to another user. The only way I was able to long into my cruise to get information was through Princess.com which requires you to enter much more information. So basically, the app is useless. Just use the website and get used to typing more.
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Awful and boring

All the app is is a repeating safety video awful

Developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues and lost user data

Bug

Inaccurate loyalty status display

Bug

Unreliable order tracking and fulfillment

Bug

Incompatibility with older devices

Bug

Requested Features

5 requests

Ability to view all booked cruises

Feature

Notifications for messages and updates

Feature

Integrated dining, excursion, and spa booking

Feature

Seamless sync between app and website

Feature

Customizable dashboard and filters

Feature

FAQ

What can I do with the Princess Cruises app before my trip?

Before arriving at the port, you can use the app to save time by completing your check-in and uploading required travel documents through the guided OceanReady® steps. You can also make dining reservations, purchase vacation packages, book shore excursions, and learn about onboard activities and deck plans.

What features are available once I'm onboard?

Once onboard, you can connect to the ship's MedallionNet Wi-Fi to order food and beverages via the OceanNow® service, complete safety steps, navigate the ship, locate shipmates, view and book shore excursions, and track your spending. You can also manage dining reservations and get 24/7 help via CrewCall chat.

Does the app cost money to use?

The Princess Cruises app itself is free to download and use. However, certain services like the OceanNow® ordering service may have a one-time fee, though this is complimentary with the Princess Plus® or Princess Premier® Packages.

Is the app compatible with my device?

The description does not specify exact compatibility requirements. However, it is recommended to turn on automatic updates to ensure you have the latest features, suggesting it is available on common mobile operating systems. It is best to check your device's app store for specific compatibility details.

What are the main benefits of using the app for my cruise?

The app aims to enhance your cruise experience by streamlining pre-cruise preparations like check-in and reservations, and by providing convenient access to onboard services, navigation, and entertainment information. It helps you make the most of your vacation by keeping all essential planning and real-time information in one place.