Princess Cruises Reviews: Is It Legit?

Customer Experience

Positive experience12.0% of reviews
Neutral5.7% of reviews
Negative experience82.3% of reviews

~ Based on 1,033 written reviews from the US App Store.

What users say about Princess Cruises

Is Princess Cruises Safe?

Princess Cruises has mixed safety signals based on user ratings. AppsHunter Safety Score for Princess Cruises is 56/100.

This assessment is based on 3,883 user ratings, with an App Store average of 2.8/5.

Safety Analysis

37.7% of ratings point to a safe experience
6.2% of ratings suggest some concerns
56.1% of ratings point to a risky experience

~ Based on 3,656 App Store ratings for Princess Cruises.

Is Princess Cruises Legit?

Princess Cruises appears to be a legitimate app. AppsHunter Legitimacy Score for Princess Cruises is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cruise App

Easy, organizational and necessary for comfort in navigating a cruise, food and entertainment! Such a great time

Cruise App

Great

Nice cruise

7 day cruise out of Ft. Lauderdale: food was pretty good except the chicken on night 2 was like rubber, the buffet was great!!! many options made it great!! So there’s something for everyone. Ship was very nice, food almost everywhere at anytime so you’ll get enough food! Last night was lobster which was awesome!! Every dinner meal you get an option to upgrade. I upgraded to lobster for $24 descent price and excellent taste!! Lots of fish options and all were great!! Better than the food on Disney Dream ship out of Ft. Lauderdale!!! Breakfast and dinner were high class and exceptional food and 90% excellent service!! Excursions are another issue. The coffee excursion in Dominican Republic was top notch!! Best excursion ever! Tipsy beach excursion in Turks and Caicos the worse, small dirty beach, jellyfish stung lots of people and lunch is on you at one restaurant only!!! Not much to see while snorkeling but at the port is a beach, shops, restaurants, lots of sea life to see while snorkeling! Bahamas city bus tour is a waste!!!!! Yes, air conditioning bus but, it’s all about making money in the Bahamas no lunch on this tour, rum cake tasting is a joke they get you in and out fast like cattle no personalization whatsoever!! The coconut rum tasting is a small tiny cup and I am sure it’s not rum it’s frosted coconut sip. If you’re in the Bahamas it might be better to stay at the pier to swim, shop, drink, snorkel!! Entertainment on the ship was top notch like Disney except the 1st night show was so quirky and dumb almost everyone was disappointed!! Tina Torres the American idol contestant was awesome!!! And Rachael the cruise director was spot on where does she get that energy!!!!!!! Stateroom attendant, crew, cooks, servers and workers were outstanding!! 95% that is. The 1st night dining service was not the best! But everyday after was VERY GOOD!!! I need to try the next ship up to see how that is because it’s supposed to be awesom’er 😁👍
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Best cruise ship ever

Friendly staff clean nice ship

Top notch

There is no “perfect” app, but princess is one of the best

Helpful

PRINCESS Cruise has made a helpful app for a vacation planning and execution. The app really helps navigating the ship contacting Fellowship mates and planning activities

Nat.

Most happiest cruise vacation with Princess Cruise Ship.

Easy to use

5 stars

App essential

Easy to use for daily schedules and finding people you were with.

Most traveled cruise line

Princess is my most traveled cruise line. However. Your survey did not allow me to do that. ???

Making fun easier

It’s a virtual concierge. Love it!

Great app… but

It’s a bit tricky, you can do some things before the cruise, but it changes when you get on the ship. As you get closer to the cruise date, it goes wonkier…. Basically stop using it until on the ship.

Great cruise poor food

Poor quality food in the main dining room

Princess

Had a wonderful trip out of Canada into Boston

Comments

This is our first ever boarded on a Princess cruise. And I really like it that it’s departing out of San Francisco which made it a lot easier to travel. We live in Sacramento and we didn’t have to fly anywhere.

Princess App

Love being able to go into the app while at sea to order drinks or room service, even able to order other things to our room. Easy to find activities and things to do on the shop via the app.

First Timer

Easy to navigate

very slow often

Its worth patience it’s v informative and useful

Frustrating App

The check-in process through the app was a time-sucking disaster. App kept freezing — after several tries, had to connect on AI chat, which didn’t help. Eventually got a real person who walked me through a work around. Whole ordeal took about 3 hours.

So frustrating!

Honestly, they really need to work on this app. Sometimes I can’t login, other times I get “internal server error”. I’ve tried so many times to complete my info for my upcoming cruise and it just won’t work.