Princess Cruises Reviews: Is It Legit?

Customer Experience

Positive experience15.3% of reviews
Neutral5.8% of reviews
Negative experience79.0% of reviews

~ Based on 1,088 written reviews from the US App Store.

What users say about Princess Cruises

Is Princess Cruises Safe?

Princess Cruises appears safe based on user ratings. AppsHunter Safety Score for Princess Cruises is 95/100.

This assessment is based on 1,044 user ratings, with an App Store average of 4.8/5.

Safety Analysis

49.9% of ratings point to a safe experience
5.3% of ratings suggest some concerns
44.9% of ratings point to a risky experience

~ Based on 4,625 App Store ratings for Princess Cruises.

Is Princess Cruises Legit?

Princess Cruises appears to be a legitimate app. AppsHunter Legitimacy Score for Princess Cruises is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unfortunately

Could only use app when next to the bar or in room, pointless

Beats competitor

User friendly and accurate.

Circle Entire Continent of Australia

This was the WORSE Princess Cruise that we ever experienced.
From booking 2 years early without a confirmed room number to a Princess agent that didn’t return calls promptly and not providing answers to an associate who cancelled our booking to rebooking.
Almost everything snowballed for the WORST.
We met Nathan when he was assistant Cruise Director on the Royal Princess, 2 years ago.
He failed to deliver our 3 prizes that we won.
Now as Cruise Director, passengers can even meet him.

It’s time to retire the Crown Princess.
There isn’t enough USB outlets for a cruise ship.
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Planning

The app is all you have do it is what it is. What it doesn’t do is show your stops completely ahead or time. It shows your trip itinerary but fails showing when you need to board. I understand an issue that it could post untimely times do to issues but nit knowing a few days ahead of time how long you have in port makes it hard to be an independent traveler. I’m no fan of over priced excursions so I try to book excursions ahead of time not cruise ship excursions.
The best part of the app is the map that shows where you are and how to get anywhere on the ship. That helps for the first few days until you get a feel for the place.
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Service

The highest performance of service possible!! Very very impressed and have zero complaints!

Mediterranean Cruise

Can’t wait to book something in the future.

Best part of Princess

Everyone on the crew on this boat is a happy warrior! Their energy makes it a great vacation.

Poor room service drink options

I’ve been on many Princess cruises and was very surprised at the options on the room service drink menus now. There are many drinks, margaritas, kahlua drinks, etc that you cannot see to order on there now. I even paid up for premier this time and am not seeing the value in many areas to do that again
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Great to use on the ship!

Great in all counts,
Except when there is a time zone change,
Where programming times might have been incorrectly inserted as the prior time zones time. Probably a coding bug.

Star princess

The absolute best ship ever!! We will return soon!!

Great App

This app worked flawlessly - no problems whatsoever

Great App

Princess App is very user friendly!!

Db

Db

Thank you!

As always a wonderful ship with impeccable service!

Not User Friendly

Trying to Check-in on this app and I keep getting “Error - Something went wrong. Try again later.” I’ve entered the same information repeatedly, not mobile phone friendly.

Quick

Easy to order

Very good

Great

It works reliably!!

Really useful for busy
independent travelers who want to book their own trip.
Lots of flight options!

App works better each time

The App works smoothly and is better than it was in the past so they are constantly working to keep it updated.
The after cruise survey is very long and time consuming. Wish that could be better.

Ms Linda W

Star Princess