This company literally saved me.
A few weeks ago, I was traveling in Thailand and broke two bones in my foot. Thanks to this company, I was saved from paying $13,000.00 (surgery and hospital stay) and got fast, incredible care from a really good hospital there. Indebted to Faye for their help to me. Thanks again, everyone at Faye.
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Scam
Claim they will cover preexisting conditions, give them documents verifying the preexisting condition, refuse to provide reimbursement for said preexisting condition despite meeting all of their requirements.
Trip Cancelled
We had to cancel our trip, but fortunately we paid for anytime cancellation and the process was seamless. We received communication and our refund in a timely manner.
Minutes to buy insurance, months waiting for payment
The worst travel insurance company I’ve ever dealt with. What good is a slick app when they won’t pay your claims? I’d give zero stars if I could.
Covered my expensive accident
I had a serious incident after being bit by a rabid dog and Faye fully reimbursed me. It took like 3 months but I did receive the money from Faye and it was not a huge hassle after collecting the required documentation. You do have to pay out of pocket up front for the bills though
