Minutes to buy insurance, months waiting for payment
The worst travel insurance company I’ve ever dealt with. What good is a slick app when they won’t pay your claims? I’d give zero stars if I could.
Covered my expensive accident
I had a serious incident after being bit by a rabid dog and Faye fully reimbursed me. It took like 3 months but I did receive the money from Faye and it was not a huge hassle after collecting the required documentation. You do have to pay out of pocket up front for the bills though
Don’t Gamble don’t worry
Food poisoning- it happens! A fall off a chair in the hotel room because the chair has wheels and the floor has lux tiles. The bathtub sides are too high to get in and out… these are just some of the scenarios that can send your vacation spiraling downward… stop the spin and get insurance!!!
Zero help-Zero Progress
I’m nearly a month into a very simple claim. I have submitted everything that’s been requested, sent chat messages several times, called several times to explain the situation, sent emails, re-explained, and continue to go in circles. I’m asked for the same materials and supplemental items over and over again, told it’s resubmitted, only get emails shortly after requesting what’s already been verified and confirmed over the phone. This very much feels like a never ending process. And a scam. Find another company to spend your funds with. This one is not helpful or customer focused. Not to mention you’ll likely not see any funds.
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Northern Europe care free
Faye takes away most of the unknown. You want that deep level of relaxation and confidence to enjoy vacation ? Faye was great security at a fantastic value .
