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Smart Traveler

Smart Traveler

by US Department of State

14K ratings
256 reviews
✈️ Travel
📡 News
Free

Details

Released
June 14, 2011
Updated
September 28, 2023

Features

Developer

US Department of State
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Smart Traveler screenshot #7 for iPhone
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🔄6+ apps
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❓5 answered
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About

Access official country information, travel advisories, and U.S. embassy locations for international travel. Enroll in a free program to receive emergency assistance and allow loved ones to reach you if needed.

✓Official country information
✓Travel advisories
✓U.S. embassy locations
✓Smart Traveler Enrollment Program (STEP)
✓Emergency assistance
✓Consular Affairs social media access
Show original description

What users say about Smart Traveler

Reviews of Smart Traveler are mostly negative: the Travel app is rated 4.6/5 from 14K App Store ratings. What users like most: comprehensive information, provides a sense of security. Top complaints: incorrect country information, broken functionality. Summarized from real user reviews.

Positive things

  • 🚀Comprehensive information
  • 🔒Provides a sense of security
  • 👍User-friendly
  • 🚀Informative and helpful

Negative things

  • 🐛Incorrect country information
  • 🐛Broken functionality
  • 🐛Outdated information
  • 🐛Difficult to navigate
  • 🐛Login issues
  • 🐛Blank screens
See all reviews

What's New in Smart Traveler

2.3

September 28, 2023

Updated Twitter link to X

User reviews

Most RecentHighest RatedLowest Rated

Manage Subscriptions

The list of travel subscriptions is not displayed on the app in Apple devices. Just a blank screen
FFrauWoody

So important

Notify, as an american citizen, your trips to the Dept of State and now where is the closest US Embassy, is the smarter thing you can do when you’re in countries outside the US because they keep you informed of any events where you are visiting.
OOnedam

SAFETY AND SECURITY

Good information. Please it would be better for updates on a weekly basis, About the restrictions
EEarthrover

Not Pulling Trip Info

Just registered a trip online via a different device, and switched over to the app & I don’t see the trip/group I created. Also, why can’t I login via biometrics?
PPMZ08

Step

The step link does not work in this app and this is the whole reason why I downloaded it
Vvicmad49
See 251 more reviews

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User experience

🐞

Reported Bugs

5 issues

Clicking on Israel takes user to Iceland information

Bug

Clicking on Austria takes user to Australia information

Bug

Clicking on Liechtenstein takes user to Lesotho information

Bug

STEP program not working

Bug

Unable to view countries on app

Bug
✨

Requested Features

5 requests

Sync account information across devices

Feature

Hyperlink contact information

Feature

Add domestic travel information

Feature

Improve country search functionality

Feature

Provide more frequent updates

Feature

FAQ

What does the Smart Traveler app do?

This app provides U.S. travelers with easy access to frequently updated official country information, travel advisories, and U.S. embassy locations. It also offers enrollment in the free Smart Traveler Enrollment Program (STEP).

What is the Smart Traveler Enrollment Program (STEP)?

STEP is a free service that enables the State Department to better assist you in emergencies abroad, such as natural disasters or civil unrest. It also helps your family and friends reach you in an emergency.

Is the Smart Traveler app free to use?

Yes, the Smart Traveler app is completely free to download and use. There are no in-app purchases or advertisements mentioned.

Who is this app intended for?

The app is designed for U.S. travelers planning to go abroad. It provides essential information and services to help ensure their safety and well-being during international trips.

Can I get help in an emergency with this app?

Yes, by enrolling in the STEP program through the app, the State Department can better assist you in emergencies. Your enrollment also helps your family and friends contact you if an emergency arises.