Smart Traveler User Reviews

What users say

Top reviews

Doesn’t work

Nothing loads and when you sign in it don’t load any account. Since they updated it won’t work proper any more.fix step account login please you can’t login you can’t save login or stay signed in

Worst app ever

This has possibly got to be the dumbest and worst app invented by our incompetent government. So, to set up an account they send you an email to confirm. Once you click that link, you are taken back to the same page for account set up which then sends you another email and so on into perpetuity. So, much for MAGA and DOGE. Also, if you offend them with your password, they won’t allow the account set up because they don’t believe in free speech under our current administration.
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Morocco is not in China

Trying to look up information for Morocco and it links to information for Macau China… good use of tax dollars.

Some countries don’t have info

A few countries/areas lacked info and gave error messages when trying to open them. Some areas also didnt have travel ratings that should. Not including ratings on areas at war is a bit counterintuitive

Application

Pas possible ! C’est quoi cette application ! Je suis obligé de mettre une étoile.

What happened?

Not all countries have information. Some countries have information about other countries. Please be professional and care about what used to be a great App. It is no longer Smart Traveler but more like Whatever, you will find out when you get there. We know nothing or we just won’t tell you.

travelor

everything i entered is not pulling up. I spent alot of time on my computer and none of it pulls up

Not impressed

App keeps putting me in blank screen page and i have to restart my phone to get out of it.

Very old updates

I use STEP for international travel, but very odd & disappointing to see updates 2-4 years old

Does not work

Multiple attempts to register for STEP through the app failed. Once logged in the app just goes blank. Good job USG!

Nothing happens

I’ve tried twice now to set up my account and after login nothing happens. It’s “thinking” but won’t load. Frustrating!

Doesn’t work

Step doesn’t work

Wooohooo

Nice work talk

STEP

Log in to STEP never works.

Bb

Nothing happens when you login. Just a blank screen

STEP not working.

One of the primary reasons for the app is the STEP application to tell the Consulate that I am in the country & to automatically get security alerts. STEP isn’t functioning now in the SMART system.

Frustrated

Does not work

I’ve been blocked for entering my username and password

This app is useless. I’ve been blocked for entering my username and password. Last night I tried to sign up for the STEP program and it kept coming up to a blank page. Today I tried to sign on and it said I’ve been blocked. It thinks I’m attacking. Come on, this is ridiculous.

Great idea, poor application

The app is very buggy after I try to sign in. But it was very helpful to see all the info on the countries in one place.

Out of date

This was last updated last year so is not helpful at all.