no work
downloaded app and logged in with existing account. first time it let me see various things (like “manage alerts” in STEP), but now all I get is a blank page under STEP
no way to log out
app support link on app store says “not found”
completely dead. relaunching no help.
no way to log out
app support link on app store says “not found”
completely dead. relaunching no help.
Glitchy App
I have been using this app for years and have found it to be glitchy. Sometimes you cannot enroll trips abroad using the app due to blank screen and inoperative menus. Seems to occur when I am logging in while in another country.
Help
Does not show travel advisory anymore
Doesn’t work
Won’t work you open the app the warning page is not having any information. They need fix it used be helpful app!
Errors
I keep getting an error every time I select a country! I tried deleting it and reinstalling, but didn't help. The app used to work great when it first came out but apparently not anymore for whatever reason.
Website is down
It was working perfectly fine, but now it doesn’t work at all please fix it
Isn’t working
I try to check countries I’m traveling to and I get a message saying “error”
Doesn’t work
Unable to get any updates or advisories. Keeps saying error
No data on any country
No matter what country I search for, the following error message appears:
“APIError::ProcessingError [Error: The data couldn't be read because it is missing.]”
Is this app no longer supported?
“APIError::ProcessingError [Error: The data couldn't be read because it is missing.]”
Is this app no longer supported?
VERY BAD
Bad
The app is not mobile device friendly
The app is not really mobile device friendly. When trying to sign in the app hangs up. You have to go to the website on a computer to enter your travel info correctly. They need to make this more user friendly
Issue
Unable to login
Doesn’t work
Nothing loads and when you sign in it don’t load any account. Since they updated it won’t work proper any more.fix step account login please you can’t login you can’t save login or stay signed in
Worst app ever
This has possibly got to be the dumbest and worst app invented by our incompetent government. So, to set up an account they send you an email to confirm. Once you click that link, you are taken back to the same page for account set up which then sends you another email and so on into perpetuity. So, much for MAGA and DOGE. Also, if you offend them with your password, they won’t allow the account set up because they don’t believe in free speech under our current administration.
Show more
Morocco is not in China
Trying to look up information for Morocco and it links to information for Macau China… good use of tax dollars.
Some countries don’t have info
A few countries/areas lacked info and gave error messages when trying to open them. Some areas also didnt have travel ratings that should. Not including ratings on areas at war is a bit counterintuitive
Application
Pas possible ! C’est quoi cette application ! Je suis obligé de mettre une étoile.
What happened?
Not all countries have information. Some countries have information about other countries. Please be professional and care about what used to be a great App. It is no longer Smart Traveler but more like Whatever, you will find out when you get there. We know nothing or we just won’t tell you.
travelor
everything i entered is not pulling up. I spent alot of time on my computer and none of it pulls up
Not impressed
App keeps putting me in blank screen page and i have to restart my phone to get out of it.
