Travelstart User Reviews

Name: Travelstart: Flights & Hotels
Rating: 4.5 (303 reviews)

Travelstart: Flights & Hotels

Travelstart

📊 Productivity

✈️ Travel

Customer Experience

Positive experience38.3% of reviews

Neutral1.7% of reviews

Negative experience60.0% of reviews

~ Based on 60 written reviews from the US App Store.

Is Travelstart Safe?

Travelstart: Flights & Hotels appears safe based on user ratings. AppsHunter Safety Score for Travelstart is 89/100.

This assessment is based on 303 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.8% of ratings point to a safe experience

3.3% of ratings suggest some concerns

9.9% of ratings point to a risky experience

~ Based on 303 App Store ratings for Travelstart.

Is Travelstart Legit?

Travelstart: Flights & Hotels appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Travelstart is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great services

Lovely services
God bless 🙌

Prince@z

a year ago

Happy Me

I love the convinience..!

I-ACTUAL

2 years ago

Old trips

Doesn’t have an option to remove or archive previous trips. Soo have a list of bookings from years ago.

nickname shortage100000

2 years ago

Installed a Chinese language calendar

I installed your app as I booked a flight through you. Wanted to manage the flight. Your app asked to add my flight to my calendar and I approved. Only to find out if added a rough Chinese language to my calendar app. I panicked as I am not sure if I have been hacked. How can a supposedly legit app do this. I will get the language off once I find how to and never install your app or book with you again.

Definition by character

2 years ago

Cheaper rates, but 0 chance for modifications

Once you book you cannot relook up your booking (at least I couldn’t figure it out), so you cannot modify anything—just beware!

Joeyc126

2 years ago

All good but why No Apple Pay?

Travelling should be quick and easy pay system .

No.ne

2 years ago

Peter

nice app

gold120

4 years ago

Worst travel agents ever!

Booked flights and chose insurance option in case of Covid restrictions. Destination is now not allowing tourists travel. It is impossible to contact Travelstart via phone or email. Whatsapp number is an automated program.

Looks like I will loose all my money! Would definitely not recommend.

AbeNamibia

5 years ago

Response from developer

Thank you for reaching out and apologise for the struggle in trying to reach our team. We are currently receiving high volumes of booking queries so there is a delay in responding to our customers. Please be assured we have all agents assisting and responding to all our customers reaching out to us as quickly as efficiently as possible. We also offer the option for our customers to reach us via our Online Contact form: https://www.travelstart.co.za/lp/contact-us If you have already emailed our team at: help@travelstart.com with your Travelstart reference number and booking query they will respond. We have a team managing that inbox 7 days a week. We've searched using your details and unable to locate a booking. Should you still have an ongoing query please feel free to send us your reference number and query and we will escalate to the relevant team who will be in touch via email.

Poor customer relationship.

I have booked a flight and the e-ticket came through via email. When I downloaded this app it has no where to add my flight details. I then went to the help section which promote me to send a query. Got asked for movie number to chat through what was needed. Still waiting on call 5 days later. My flight is 1day away and no closer to sorting this out. I would still appreciate the help in this matter

here we go again with bots

5 years ago

سيئ بسبب عدم تواصل مباشرة مع شخص حقيقي

سيئ

sultan_q897

5 years ago

Cancelled ticket

Hi my ticket was cancelled how can I get my refund back

hhsjhfg I hdfg

6 years ago

Crappiest app

Always problems logging in. Poorly designed app. Needs work. Travelstart as a company. Great, great deals, service, etc. Pathetic app though.

KingJoe XV

6 years ago

Response from developer

Thanks for taking the time to review our app. Please share detailed feedback on what issues you are experiencing when trying to log in / messages you receive. All feedback is appreciated as our aim is to have the best flight app where travel is made simple when booking. You can reach out to us at: feedback@travelstart.com

Travelstart warning

Do not use this app to book internal flights in South Africa. We are on holiday from UK and Booked internal flights via this app. Then late on Saturday night (24hrs before our flight) get an email saying our flights are cancelled. No reason. No contact. Nothing. Spent hours emailing and calling and messaging. No response.
Avoid at all costs.
Better to book online direct with airline.

Rolfe K

6 years ago

Not gonna use them again

They will book your flight exactly like booking from the airline directly, yet they will charge you more especially for changes. The app looks good and does what it should, could use many improvements as many services are done through email yet the actual service they provide is just an expensive proxy. You are better off booking through the airline directly, you will save money and have more flexibility.

MostafaFad

7 years ago

Response from developer

We're sorry you feel this way. What would you recommend we change and how can we improve? Send us an email at support@flapp.com.

Great app

Gives you very good and cheap ticket options

ODEX47

7 years ago

Response from developer

Dear User, Thank you for your rating. Keep using our App

Be careful while booking(Scammers)

I Booked a flight on their platform, they have an option of which if you Pay 14,000Naira Extra, you will be entitled to change your date once for free. When I requested for a date change, I was ask to pay NGN91922 to change my date, I thought it was a joke at first, but they were serious, I told them that I paid for free one day change already, but they ignored it.
They are Scammers!!! Just be careful buying tickets from them. Buy only the ticket and don’t Tick for other services like, FLEXIBLE TRAVEL DATE or Any other. You won’t be able to use the service as expected.

Costone18

7 years ago

Fix it

A very bad application. Trying to send email but send tab is not active

1206397@Tomader

7 years ago

Response from developer

Hi There, Can you please send us more details to appadmin@travelstart.com. Thank you

Poor application

I experienced a technicality problem during completing a booking payment through the web site for more than six hours and spent more than 40 minutes over the phone with customer care reaching no results yet even after completing the payments, still waiting for more than 3 hours to receive the confirmation and the tickets from this poor application or even their web site.
Not recommend at all

lsharif123456

7 years ago

Response from developer

Hi Isharif, Sorry about your experience. We will work harder to improve that experience for you. Sometimes technical problems happen to the best of us. We hope you were able to get the help you needed. Thanks for your feedback

Fraud

Travelstart owes me a refund.
Emails & phone calls are ignored.
Do not trust their refund policy.
They do not refund once you make changes!!!

NMall74

7 years ago

Pretty sure this is a scam.

Nothing works. Can’t add ticket to wallet, phone number appears to be fake, ticket I was issued does not appear to be an official document. Contact form also does not work.

smonyab