Traya User Reviews

Name: Traya: Hair Loss Solutions
Rating: 4.6 (43899 reviews)

Traya: Hair Loss Solutions

TATVARTHA HEALTH PRIVATE LIMITED

💪 Health & Fitness

Top reviews

Most Recent Highest Rated Lowest Rated

appreciable

A few days ago, I posted a negative review after experiencing significant side effects from using the trial product. However, shortly after that, the team reached out to me and took the matter seriously. They listened to my concerns, provided guidance and a solution which I am currently following, and assured me that such issues will not be repeated in the future.

They have also assured me that my refund will be processed to my original payment method and that I will receive a free kit with my next order.

I truly appreciate their prompt response and willingness to resolve the issue. Based on this experience, I am updating my previous review and look forward to using their product again.

Soewel

3 months ago

Response from developer

Hi! Thank you for updating your review! We’re glad that we were able to turn your experience around and that our team could address your concerns promptly and support you with the right solution. It truly means a lot that you took the time to update your rating and share your feedback. If there’s anything more we can do to improve your experience further and earn a higher rating, please feel free to reach out to us at customercare@traya.health.

Order Delayed Since 23rd March & Unresolved Customer Support

regarding my recent order placed on 23rd March, which has still not been delivered as of today, 1st April — a delay of over 9 days.
When I contacted your customer support helpline to follow up on the delay, the experience was deeply disappointing:
• The representative was unable to provide any specific information about my order or the reason for the delay.
• Her only response was that she would “raise a ticket” — with no timeline, resolution, or accountability offered.
• When I requested to speak with a supervisor or manager, I was flatly told that this was not possible.
• She continued to repeat that my order is “out for delivery” — information I have been aware of for the past 3 days, which does not constitute a resolution.
This level of support is completely unacceptable. If your customer service team cannot answer basic queries, escalate calls, or resolve issues, it raises serious questions about the purpose of having a helpline at all.

Drashti211

4 months ago

Order not delievered and customer support not helping!

I placed an order on 6th March. The delivery agent called when I was traveling in the morning and refused to wait even after I informed him I would reach in 1 hour. He said the order would be delivered the next day.

It has now been over a week and I have neither received the order nor any proper update. I raised a support ticket 3 days ago but the issue is still unresolved.

The customer support team specifically the executive name Ashmeet kaur is asking me to take help from the delivery partner and mentioned that i should get it resolved and they are not responsible for it . As the order was placed through your website, the delivery responsibility lies with Traya, not the customer. Asking me to contact the delivery vendor is not acceptable.

@kashish___

4 months ago

Response from developer

Hi, we sincerely apologize for the inconvenience caused and understand how frustrating this experience must have been. This is certainly not the experience we want for you. Please share your order ID and registered details with us at customercare@traya.health, and our team will look into this on priority and help resolve it for you as soon as possible.

Waste of Money – Increased Grey Hair, No Hair Growth, False Promises & Zero Improvement

This is honestly the worst product/service I’ve ever used for hair fall and dandruff. Even after using it for more than a year, there was no improvement at all—my hair fall didn’t reduce, my dandruff stayed the same, and there was zero new hair growth.

The most disappointing part is that during the time I was on this service, my grey hair increased drastically, which made everything even worse.

Instead of giving proper solutions, they just kept making excuses. When I asked about dandruff, they said it can’t be permanently prevented and that I would need to keep using their products (like the night lotion) continuously—basically forcing customers into never-ending purchases.

Their support team is also extremely unprofessional. I didn’t get clear answers to my questions, and the overall experience was frustrating and disappointing.

I would strongly recommend not wasting money on this. It’s much better to consult a good local dermatologist—after I did that, I started seeing real results.
Stop misleading people and making false promises.

Sudhirverse

6 months ago

Response from developer

We understand your disappointment. Hair fall, dandruff, greying and regrowth depend on multiple factors like genetics, scalp & internal health, stress, age and consistency. Treatments often need long term alignment, not one-time fixes. Please share your registered details at customercare@traya.health so our team can review and guide you further.

Love u traya

Traya best hai best

Jsr hit official

7 months ago

Totally scam fraud and unprofessional handlers

They customised a plan for 11 months for me for complete hair growth, now its 13 th month completed, but no satusfactory results, talking to their un qualified coaches keep sending messages to buy minoxidil still today, but one of the so called ayurveda doctor told that minoxidil will not work after using it but customer care keep sending me whatsapp messages that doctors made a customised kit for you click to buy, they only making money by showing you 1-10% results nothing else, dont take hair test etc. they tried to pamper me by choose money back guarantee blah blah but i want my 11 months. Plz go for a transplant i know it could be costly but dont waste money and your precious time, i missed 3 important marriages by waiting to get my hairs, they dont have qualified staff, coaches, as well as doctors, i got 1 prescription from traya for 13 months and every month they people texted that doctors made customised kit for you its time to buy before its too late. Today i talked a doctor and she suggested k PRP karwa lo.. waah

Gurlal singh aulakh

7 months ago

Response from developer

We understand how disappointing it is to invest time and still not see satisfying results. Hair outcomes vary based on scalp health, internal factors, consistency and individual patterns, so timelines can differ. Your feedback on repeated recommendations matters. Please share your registered details at customercare@traya.health so our team can review and guide you further.

Don’t trust the ads, that’s only money talking

I have been using for 3/4 months now and havinf regular hair fall till today, which I didn’t have earlier. And they would say initially there will be hair fall, if that is known fact, should not they first try to arrest the fall and retain whatever is left. But here they are just trying to build money and sure will flew to France with that. Bad regimen/routine, that will make you wash your hair everyday before going out. All the so called hair experts are just few people who are trained to repeat the same words again and again . They don’t even know if a blood work is needed before prescribing medicines. I have lost another 10% of my hair permanently I guess as there’s no regrowth. I am planning to go to a doc and show all the meds I am taking and serums I am using. Please don’t trust those ads. That’s only money talking.

x&&@₹

8 months ago

Response from developer

We understand your concern. Results vary as they depend on multiple factors like internal health, scalp condition & consistency. Our doctors assess each case carefully. Please share your registered details at customercare@traya.health so our team can review and guide you further.

Worst team not delivering the products pathetic service

Never trust these guys they don’t have proper service nor responsible towards their customers they just cant deliver the products its not about delayed delivery but not delivery at all and if you raise a complain they have some fixed script they keep on repeating that may be AI generated text, I am waiting and following up for the order delivery since a week which is just hardly 8kms from my place and I can also see the package is in my location but they are not delivering it, how irresponsible? If asked they say they are using third party delivery partner so atleast they should change their delivery partner and provide the service to customers and not make them suffer as it has to do with health, How to trust these people for our health would suggest staying away from Traya a hopeless brand, there are many high quality products than this out there better go for them.

vindws

9 months ago

Response from developer

We understand your frustration with the delivery and communication experience. Please share your registered details at customercare@traya.health so our team can review your order and ensure your concern is resolved on priority.

Liars

No way to reach one point of contact. Every consultant who speaks is different. It’s like having a doctor change every month and they think they understand history from notes and call records. It’s ridiculous. For 1 year I have been requesting one point of contact so it’s easier to speak and discuss issues but not to be. Just sales calls without bothering about improvements in hair. My hair after spending lot of money has no improved quality and it’s actually thinning after doing all that was asked for 1 full year. First was told 6-8 months and even with maintenance being followed no improvements. It’s a crime to deal as WhatsApp chat also nobody responds. No way to reach out from my end which is terrible. Can’t trust such services when your assigned coach keeps changing. It’s like every cricket match you have new coach. How bad would they be!

Livetek

10 months ago

Response from developer

We understand your frustration with multiple touchpoints and lack of consistent guidance. Your feedback matters and continuity in support is key. Please share your registered details at customercare@traya.health so our team can review your case and ensure you get clear direction.

My journey with traya

I started using Traya in April when I was almost ready to go for a hair transplant because my crown area was thinning rapidly. At that time, I thought I’d give Traya a last try before deciding on surgery. To my surprise, within just a month, I noticed a significant reduction in hair fall and even saw small new follicles appearing on my crown.

Now, after being consistent with the treatment, my crown thinning is almost invisible, and I’ve also gained noticeable hair density in other areas. I am truly happy that I gave Traya a chance—it saved me from going for a transplant and gave me natural results.

aadimisgar

10 months ago

Response from developer

We’re so glad you trusted the process before considering a transplant. Seeing your crown and density improve naturally is inspiring. Consistency really makes the difference, thank you for sharing your journey and motivating others with such a powerful story!

Not working as expected

As they are claiming that if it doesn’t work within 6 months of period then you’ll get your money back guarantee. But practically when you apply for that then have different excuses like your treatment should be completed the term. As in my case I have used it for 7 months and when I haven’t got any results then I have applied for money back and while applying I got a response like you are not eligible for the same as you have to complete 8 months of tenure for the treatment. And in 7 months of time if I haven’t got any result then why should I spend more money and time where I don’t have any guarantee that which not works for me in 7 months of regularity how come it works in 1 month. And I’m pretty much sure that again they’ll come back with another treatment plan and ask for follow to get the results. It’s better enter in Traya’s web at your own risk.

Not_satisfied19

a year ago

Response from developer

Hi, we understand your frustration. Results can vary based on the root cause, and our money-back policy applies after completing the full plan duration. We're here to support you and would love to understand your journey better. Please write to us at customercare@traya.health.

Mr

Divakar

Diva2388

a year ago

Disappointing Experience – Money-Back Guarantee Feels Misleading

This is nothing short of a scam. If growing just 20–30 hairs in 8 months is what Traya calls “results,” they’re blatantly misleading customers. Their so-called money-back guarantee is completely unreliable — it depends entirely on their dermatologist’s biased judgment, with no transparency or fair review process.

I followed the full regimen, took all the prescribed medicines, spent a huge amount of money — and in the end, I got no real results and no refund. To make things worse, they shut down the WhatsApp support group after 4 months, so we couldn’t connect with others or even properly discuss our progress or results. That felt intentional and dishonest.

I feel completely cheated. Don’t fall for the hype — Traya is not what it claims to be. Save your money and avoid this trap.

Vijay oo

a year ago

Response from developer

Hi Vijay, we hear your concerns. Results vary by individual, and our money-back guarantee follows a structured protocol based on medical review. Please share your registered details at customercare@traya.health so we can re-evaluate your case and offer the right support.

It’s a scam

The only medication that’s effective is Min + Fin that’s available over counter for fraction of the price. Total scam.

Apapb

a year ago

Fraud Company

They cannot call international number also cannot call on whatsapp. Only there to sell product over WhatsApp.

hultr

a year ago

Worst service

So I took trial and tried my first month, which one smooth and after that, I was supposed to go for the second month and I had a break of two weeks, but after that, I placed the order for the same which got cancelled then again I placed one more order that also got cancelled and again after that, I placed one more order which got cancelled, so basically they cancelled three which took them around 3 to 4 weeks again, and I lost the first month progress which I made with the medicine now when I start the second month after so much of break, which will affect my first month and not able to deliver my items and even not refund my first month to start my journey again say I would say should not be doing this, and it’s not acceptable to waste my first month because it’s not cheap also. Wish I would continue with trial, but they’re not accepting to refund and start my treatment again for the first month and also not. New order which I tried last day also, so four times I tried and they still didn’t do it, so I cannot help it anymore.

Soovii123

a year ago

Response from developer

Hi, we’re extremely sorry for the inconvenience caused. We understand how important consistency is in your treatment. We'd like to investigate why your orders were repeatedly cancelled and ensure your kit is delivered without further delays. Please share your registered details at appsupport@traya.health so we can resolve this and avoid any breaks going forward.

Mehhh!!! Its all business

Don’t expect anything magical like they show in adds. Everyone knows how much these brands exaggerate in adds. I am using traya for 6 months consecutively (just to avoid the ‘inconsistency dilemma’) and though I didn’t experience any further hairfall, I didn’t see any improvement at all either. Yes during the first two months the hairfall increased because of minoxidil, but it got back in 4th month just about the similar density like i had already. Its like spending your money in shedding you hair just to get it back after some months with no extra density or growth( though they claim it is stronger hair now but I seriously doubt it.
Plus let me break that ‘personalized kit’ nonsense they put forward. All those ‘personalized kits’ will have minoxidil’, ‘hair ras’ and ‘biotin’ in it. Only thing that changes or may be not is the what else they can add to get more money. So my final review is really look for some real treatment, this is just business cause if i wanted to treat my hair like this, i could do that by buying minoxidil and biotin myself and that too at a much cheaper price.

Shuayb66

a year ago

Response from developer

Hi, Thank you for sharing your detailed feedback with us. We truly understand your concerns and regret that your experience did not meet your expectations. Your journey and satisfaction are very important to us. We would like to look into your case more closely to see how we can better assist you. Kindly reach out to us at customercare@traya.health with your registered details so our team can review your profile and offer further support. We appreciate your trust and the opportunity to improve your experience with Traya.

6 Months of Traya – Nothing But a Hair Loss Scam

I had a very disappointing and frustrating experience with Traya. It’s been 6 months since I started their treatment — I followed everything strictly, including the prescribed medicines, Minoxidil, and maintained a good diet. Still, there was no improvement. In fact, my hair fall increased, there was no regrowth at all, and my hair density actually got worse.

One of the biggest issues is that in all these 6 months, I was never connected to a real doctor — only to so-called “hair coaches.” And even those hair coaches kept changing. There was no consistency, no personalized guidance, and every coach simply repeated the same generic lines. In the beginning, Traya clearly claimed that I would be consulting with a doctor, but that never happened. This is misleading and feels like false advertising.

At first, they said dandruff would be completely cured — now they claim dandruff never really goes away. The narrative keeps changing. Some coaches even confidently told me that my hair would grow back, but none of that happened. Instead, I lost more hair.

Honestly, this feels like a well-marketed scam based on empty promises and scripted responses.

I strongly advise people not to fall into the Traya scam. Don’t waste your money, time, or hope on a service that doesn’t live up to what it promises.

Vikas@Pawar

a year ago

Response from developer

Hi, we’re truly sorry to hear about your disappointing experience. This isn’t the kind of journey we aim to deliver at Traya, and we understand how frustrating it can be when expectations don’t match results — especially when you’ve followed the plan so sincerely. We want to assure you that your concerns are not being taken lightly. To raise your case to our internal team for a thorough review and investigation, please write to us at appsupport@traya.health so we can connect with you directly, understand your journey in more detail, and offer you personalized support.

Makes me a happy person

Cannot begin to tell how happy Traya makes me..glad glad and so glad that I trusted them when I really dint want to)...I have read their studies, their clinical trial data, and all of this just deepens my trust in them...my dad has seen results at 53... he used it for a year...my masi who had started to wear Nish hair wigs has seen results at 42. I have started to see results. I just want to say a bigggg thank you.
And to anyone who is having second thoughts, I'll say just go for it, use it with some discipline, and just see the magic then. Writing it here today bcs we created papa's before after collage today and it made us all so happy that I wanted to come here and post this.

ChanchalPip

a year ago

Response from developer

Hi! Thank you so much for your heartfelt review! We're truly delighted to hear how much Traya has positively impacted you and your family. Your trust in our research and clinical data means the world to us. It’s inspiring to see the results not only for yourself, but also for your dad and masi. Your journey, especially with your wonderful before-and-after collage, truly validates our commitment to effective, disciplined care. Thank you for recommending Traya to others. We're honored to be a part of your hair care journey and look forward to supporting you every step of the way!

Negligible results in year

First 3month they told you hair fall is normal and told you those hairs are any gonna fall so no worry, then again the process are still going till 6 months, then they told you it’s depends on body type and age, if get any results after 6 months those are negligible you can’t be satisfied with the results it will take more than 1 year to saw negligible changes in your scalp. So don’t choose Traya . They are so professionals so manipulate you and gives you so many hopes. One of my coach also told me it’s will reverse my gray hair into black.I have proofs in what’s up.

Vijay oo

a year ago

Response from developer

We understand your concerns. Hair regrowth takes time and is influenced by various factors such as consistency, body type, and individual conditions. It's important to note that initial shedding is a normal part of the process, as weaker strands give way to stronger hair. We strive for transparency and are here to support you. Please provide your registered details at appsupport@traya.health, and our dedicated team will reach out to address your concerns directly.