Trendyol Go User Reviews

Name: Trendyol Go: Food & Groceries
Rating: 4.7 (2170 reviews)

Trendyol Go: Food & Groceries

TYG TURKEY ELEKTRONIK TICARET HIZMETLERI VE YATIRIMLARI ANONIM SIRKETI

🍔 Food & Drink

🛍️ Shopping

Customer Experience

Positive experience44.2% of reviews

Neutral1.9% of reviews

Negative experience53.8% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Summarized from real user reviews of Trendyol Go. Based on 2.2K reviews and a 4.7/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Food & Drink app.

Positive things

🚀Fast and efficient
👍Easy to use
💡Convenient features

Negative things

🐛Unreliable delivery
🔥Poor customer service
⚠️Frequent order cancellations

Is Trendyol Go Safe?

Trendyol Go: Food & Groceries appears safe based on user ratings. AppsHunter Safety Score for Trendyol Go is 94/100.

This assessment is based on 2,170 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience

2.4% of ratings suggest some concerns

4.5% of ratings point to a risky experience

~ Based on 2,170 App Store ratings for Trendyol Go.

Is Trendyol Go Legit?

Trendyol Go: Food & Groceries appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Trendyol Go is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

IF BS was an App

Can’t even change the language, tourists will die starving. Asking for phone number ??? And doesn’t accept foreign ones.

MokraneBizou

16 days ago

Çok güzel

Amerikalılar kudurmuş tabiki türk uygulamasını İngilizceye çeviremezsin aq :D

Beastxyy

a month ago

Where’s english support

Just add the language please

Kkkkkkkrrrrr

a month ago

Worst app for tourists

Doesnt support foreign phone numbers and does not have english language! Unbelievable from Uber! Makes it impossible to place an order without a turkish phone number

Salman Moghimi

2 months ago

Frustrating Customer Support Experience

Very disappointing customer service experience.

For more than a month, I have been trying to resolve a payment issue that suddenly appeared on my account. My credit cards were previously accepted without any problems, and the same cards continue to work on other platforms. Despite explaining this multiple times, I kept receiving the same scripted response blaming my bank.

I was repeatedly told that my case would be escalated and that I would receive a follow-up, but I never received a phone call, email, case number, or any meaningful update. Each time I contacted support, I had to explain the entire issue from the beginning.

The most frustrating part was that the chat was ended without providing a solution or a clear way to track my case.

Customers deserve transparent communication, proper case tracking, and follow-up when a problem remains unresolved. Unfortunately, I did not receive any of those.

BlueSky5827

2 months ago

Response from developer

Merhaba, yaşadığınız deneyim için üzgünüz. 😔 Size yardımcı olabilmemiz için yaşadığınız soruna dair kısa bir açıklamayı destek@trendyolgo.com adresine iletmenizi rica ederiz.

No good

Use less app for foreigners visit turkey atleast should b in English option

hacked sad face

2 months ago

TESLİMAT ÜCRETİ

YA Bİ TESLİMAT ÜCRETİ 40 TL OLUR MU YA 2 KATINA ÇIKARIYORSUNUZ SEPET TUTARINI BIKTIM YA Bİ KENDİNİZE GELİN ŞİKAYET GELDİKCE BU KONUDAN FİYATI DAHADA ARTTIRIYORSUNUZ

sudekılıças

4 months ago

DOLANDIRICILIK?

YA RESTORANT ACIK GOZUKUYO 600 TL ODEMELI YEMEK SATIN ALIYORUM RESTORANT KAPALI DIYE ARIYOLAR PARAMI 10 GUN ICINDE IADE EDICEKLERINI SPYLUYOLAR SACMALIK LAN

doggiehopie

4 months ago

Kullanımın ve Destek

Uygulama üzerinden destek almak çok zor . Tamamen saçmalık. Siparişimi iptal edip iade de yapmıyorlar . Çok yazık.

Kakakskkaltldmdjs

5 months ago

Response from developer

Merhaba, yaşadığınız deneyim için üzgünüz. 😔 Size yardımcı olabilmemiz için sipariş numaranızı ve yaşadığınız soruna dair kısa bir açıklamayı destek@trendyolgo.com adresine iletmenizi rica ederiz

Smh

Not availible in English 👎🏽

Pm22sd

6 months ago

Mağdur ediyor

Buyuk firmalarin maşası olmuş bir app, restaurant 1.5 saat bekletip kafasina gore iptal
Ediyor ve ben puanlayamiyorum ve bekledigim ile kaliyorum. Buyuk magazalarin puani dusmesin diye yaptiginiz rezalet.

Onderozcan